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    BMC TrueSight Operations Management 10.7

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    The TrueSight Infrastructure Management Server can be installed on the following operating systems:


    Support for third-party products

    To receive full support for a BMC product, you must have such product installed in a supported environment, as specified in the BMC product documentation. If a third-party vendor cancels support for one of its products (such as an operating system or subsystem), and that third-party product integrates or interacts with the BMC product you have licensed, you must upgrade to a supported version of that third-party product before BMC Customer Support can provide you with support for the affected BMC product. For further information, see BMC's product support policy.

    TrueSight Infrastructure Management Server requirements for Microsoft Windows

    Component

    Requirement

    Recommended

    User Rights

    Administrative privileges

     

    Supported versions of Microsoft Windows

    • Windows 2008 R2 (64 bit)

      Note: For Microsoft Windows 2008 and later, User Access Control must be disabled.

    • Windows 2012 Standard Edition (64 bit)
    • Windows 2012 Datacenter Edition (64 bit)
    • Windows 2012 R2 Standard Edition (64 bit)
    • Windows 2012 R2 Datacenter Edition (64 bit)
    • Windows Server 2016 Datacenter Edition (64 bit)
    • Windows Server 2016 Standard Edition (64 bit)

     

    Memory

    8 GB

    8 GB

    Hard disk space

    Minimum 13 GB on Central Server and 9 GB on child server

    20 GB

    Database space

    Embedded SAP SQL Anywhere ASA Database: 10 GB on Central Server, 200 GB on each child server

    Oracle Database, on a separate, dedicated computer: 200 GB each child server

    200 GB for SAP SQL Anywhere Database

    Processor configuration

    Intel Xeon

    Intel Xeon

    Port availability

    The following ports should be available:
    7, 80, 443, 1099, 1100, 1827, 1828, 1851, 2638, 3084, 3115, 3182, 3183, 8005, 8008, 8009, 8093, 8080, 9149, 12123, 12124, 12126, 12130, 12134, 12141, 15000, and 45000.
    For the list of Infrastructure Management components that use these ports and changing the default port number, see Network port schematics for Infrastructure Management.

     

    Pagefile

    3 GB

    4 GB (Pagefile size should be Microsoft Windows Recommended)

    Primary interface

    Check for Network Interface Card (NIC)

    Yes

    Free disk space on system root

    4 GB

     

    Anti-malware or antivirusVersion of the antivirus definition must be 1.235.2373.0 or later 

    TrueSight Infrastructure Management Server requirements for Linux

    Component

    Requirement

    Recommended

    User Rights

    root privileges

     

    Supported versions of Linux

    • Red Hat Enterprise Linux versions 6.7, 6.8, 7.0, 7.1, 7.2, 7.3 (64 bit)

    • SUSE Linux Enterprise Server 11 SP2, 11 SP3, 12 (64 bit)

    • Oracle Linux Server versions 6.7*, 6.8, and 7.3 (64 bit)

    *Supported with TrueSight Infrastructure Management 10.7.00.001 and later.

     

    Kernel version

    Linux versionSupported kernel version
    Red Hat Enterprise Linux 6.72.6.32-573

    Red Hat Enterprise Linux 6.8

    		2.6.32-642
    Red Hat Enterprise Linux 7.03.10.0-123
    Red Hat Enterprise Linux 7.13.10.0-229
    Red Hat Enterprise Linux 7.23.10.0-327
    Red Hat Enterprise Linux 7.33.10.0-514
    SUSE Linux Enterprise Server 11 SP 23.0.13-0.27
    SUSE Linux Enterprise Server 11 SP 33.0.76-0.11.1
    SUSE Linux Enterprise Server 123.12.28-4.6
    Oracle Linux Server 6.7Unbreakable Enterprise Kernel (UEK) Release 4
    Oracle Linux Server 6.8
    		Unbreakable Enterprise Kernel (UEK) Release 4
    Oracle Linux Server 7.3Unbreakable Enterprise Kernel (UEK) Release 4

     

    Port availability

    The following ports should be available in listen mode:
    7, 80, 443, 1099, 1100, 1827, 1828, 1851, 2638, 3084, 3115, 3182, 3183, 8005, 8008, 8009, 8080, 8093, 9149, 12123, 12124, 12126, 12134, 12141, 15000, 45000
    For the list of Infrastructure Management components that use these ports and changing the default port number, see Network port schematics for Infrastructure Management.

     

    Software disk space

    4 GB

    4 GB

    Data disk space

    5.5 GB

    9 GB

    Temporary disk space (/tmp)

    1 GB with read/write privileges

    1 GB

    Display

    256 colors (required for Administration Console)

     

    Available swap space3 GB4 GB

    File descriptor

    16096

    16096

    Maximum number of processes

    4096

    4096

    Note

    For memory, hard disk space, and database space requirements, see Hardware requirements to support small, medium, and large environments.

    Red Hat subscription 

    The product requires some additional libraries to be present on the system (see list below).

    The preferred method to add any missing libraries is to use the yum command to fetch the necessary library packages from the RHN (Red Hat Network) repository via the Internet. To use this method, a Red Hat subscription is needed. Register the system by clicking System >Administration > Red Hat Subscription Manager in the menu on the server itself.  After registering the system, you can use yum install to download and install the required libraries from the RHN.

    X Windows required

    If you are not installing TrueSight Infrastructure Management silently, you must install X Windows.

    On the Red Hat Enterprise Linux terminal, type yum grouplist and check that X Window System is listed.  If not, then run yum groupinstall 'X Window System' to install the necessary packages.   

    Required libraries

    Ensure that the following libraries are present to install TrueSight Infrastructure Management Server. To install the libraries, the following commands can be used.

    Library

    Command to install the library on RHEL

    Command to install the library on SUSE

    libXtst (32-bit)

    libXtst (64-bit)

    yum install libXtst.i686 libXtst.x86_64
                libXtst-1.0.1-3.1
                libX11-devel-1.0.3-11.el5
    		N/A

    glibc (32-bit)

    glibc (64-bit)

    yum install glibc.i686 glibc.x86_64 
                glibc-2.12.x86_64
                glibc-2.12-1.107.el6.i686
                glibc-devel-2.5-65
    zypper install glibc-32bit glibc

    libstdc++ (32-bit)

    libstdc++ (64-bit)

    yum install libstdc++.i686 libstdc++.x86_64 
    zypper install libstdc++-32bit libstdc++

    compat-libstdc++-33 (32-bit)

    compat-libstdc++-33 (64-bit)

    yum install compat-libstdc++-33.i686 
                compat-libstdc++-33.x86_64
              compat-libstdc++-33-3.2.3-69.e16.i686 
    zypper install libstdc++33-32bit libstdc++33 

    compat-libstdc++-296 (32-bit)

    compat-libstdc++-296 (64-bit)

    yum install compat-libstdc++-296.i686
             compat-libstdc++-296.x86_64

     

    		N/A

    pam (32-bit)

    pam (64-bit)

    yum install pam.i686 pam.x86_64
                pam-1.1.1-13.e16.i686
    zypper install pam-32bit pam
    libgtk-x11-2 (32-bit)
    yum install libgtk-x11-2.0.so.0
    		N/A
    libfreebl3.soyum install libfreebl3.soN/A

    Notes

    • If an error occurs while installing a 32-bit library, try rerunning the install command with both 32-bit and 64-bit versions of the library. For example, yum install pam.i686 pam.x86_64 (RHEL) or zypper pam-32bit pam (SUSE)
    • After installing the libraries, check that the libraries are not corrupted.
      • yum check (Red Hat Enterprise Linux)
      • zypper verify (SUSE Linux)
    • BMC products are certified for use on supported operating system versions. BMC does not explicitly test for OS patches/updates that are released after a BMC product is released.
    • BMC products should work fine with minor updates to these supported operating systems. For assistance, please contact BMC Customer Support.

    Related topic

    Hardware requirements to support small, medium, and large environments

    7 Comments

    1. Pawel Hnatyk

       

      1. Mukta Kirloskar

         

    2. Aki Naakka

      You should also add csh/tcsh as required libraries on RHEL

      1. Mukta Kirloskar

        Thank you, Aki.

        I will update the document as soon as possible.

    3. Charles Kelley

       

      1. Mukta Kirloskar

         

    4. Michael Funke

      Mukta,


      It looks like the csh/tcsh has yet to be added as required libraries to the requirements.  We've been struggling with an install this whole time and didn't realize of this requirement until we saw the comments here.  Can you please make sure this is added, ASAP?



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