The TrueSight Infrastructure Management Server can be installed on the following operating systems:
Support for third-party products
To receive full support for a BMC product, you must have such product installed in a supported environment, as specified in the BMC product documentation. If a third-party vendor cancels support for one of its products (such as an operating system or subsystem), and that third-party product integrates or interacts with the BMC product you have licensed, you must upgrade to a supported version of that third-party product before BMC Customer Support can provide you with support for the affected BMC product. For further information, see
BMC's product support policy.
TrueSight Infrastructure Management Server requirements for Microsoft Windows
Component | Requirement | Recommended |
|---|---|---|
User Rights | Administrative privileges |
|
Supported versions of Microsoft Windows |
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|
Memory | 8 GB | 8 GB |
Hard disk space | Minimum 13 GB on Central Server and 9 GB on child server | 20 GB |
Database space | Embedded SAP SQL Anywhere ASA Database: 10 GB on Central Server, 200 GB on each child server Oracle Database, on a separate, dedicated computer: 200 GB each child server | 200 GB for SAP SQL Anywhere Database |
Processor configuration | Intel Xeon | Intel Xeon |
Port availability | The following ports should be available: |
|
Pagefile | 3 GB | 4 GB (Pagefile size should be Microsoft Windows Recommended) |
Primary interface | Check for Network Interface Card (NIC) | Yes |
Free disk space on system root | 4 GB |
|
| Anti-malware or antivirus | Version of the antivirus definition must be 1.235.2373.0 or later |
TrueSight Infrastructure Management Server requirements for Linux
Component | Requirement | Recommended | ||||||||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
User Rights | root privileges |
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Supported versions of Linux |
*Supported with TrueSight Infrastructure Management 10.7.00.001 and later. |
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Kernel version |
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Port availability | The following ports should be available in listen mode: |
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Software disk space | 4 GB | 4 GB | ||||||||||||||||||||||||||
Data disk space | 5.5 GB | 9 GB | ||||||||||||||||||||||||||
Temporary disk space (/tmp) | 1 GB with read/write privileges | 1 GB | ||||||||||||||||||||||||||
Display | 256 colors (required for Administration Console) |
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| Available swap space | 3 GB | 4 GB | ||||||||||||||||||||||||||
File descriptor | 16096 | 16096 | ||||||||||||||||||||||||||
| Maximum number of processes | 4096 | 4096 |
Note
For memory, hard disk space, and database space requirements, see Hardware requirements to support small, medium, and large environments.
Red Hat subscription
The product requires some additional libraries to be present on the system (see list below).
The preferred method to add any missing libraries is to use the yum command to fetch the necessary library packages from the RHN (Red Hat Network) repository via the Internet. To use this method, a Red Hat subscription is needed. Register the system by clicking System >Administration > Red Hat Subscription Manager in the menu on the server itself. After registering the system, you can use yum install to download and install the required libraries from the RHN.
X Windows required
If you are not installing TrueSight Infrastructure Management silently, you must install X Windows.
On the Red Hat Enterprise Linux terminal, type yum grouplist and check that X Window System is listed. If not, then run yum groupinstall 'X Window System' to install the necessary packages.
Required libraries
Ensure that the following libraries are present to install TrueSight Infrastructure Management Server. To install the libraries, the following commands can be used.
Library | Command to install the library on RHEL | Command to install the library on SUSE |
|---|---|---|
libXtst (32-bit) libXtst (64-bit) | yum install libXtst.i686 libXtst.x86_64 libXtst-1.0.1-3.1 libX11-devel-1.0.3-11.el5 | N/A |
glibc (32-bit) glibc (64-bit) | glibc-2.12.x86_64 glibc-2.12-1.107.el6.i686 glibc-devel-2.5-65 | zypper install glibc-32bit glibc |
libstdc++ (32-bit) libstdc++ (64-bit) | yum install libstdc++.i686 libstdc++.x86_64 | zypper install libstdc++-32bit libstdc++ |
compat-libstdc++-33 (32-bit) compat-libstdc++-33 (64-bit) | yum install compat-libstdc++-33.i686 compat-libstdc++-33.x86_64 compat-libstdc++-33-3.2.3-69.e16.i686 | zypper install libstdc++33-32bit libstdc++33 |
compat-libstdc++-296 (32-bit) compat-libstdc++-296 (64-bit) | yum install compat-libstdc++-296.i686 compat-libstdc++-296.x86_64
| N/A |
pam (32-bit) pam (64-bit) | yum install pam.i686 pam.x86_64 pam-1.1.1-13.e16.i686 | zypper install pam-32bit pam |
| libgtk-x11-2 (32-bit) | yum install libgtk-x11-2.0.so.0 | N/A |
| libfreebl3.so | yum install libfreebl3.so | N/A |
Notes
- If an error occurs while installing a 32-bit library, try rerunning the install command with both 32-bit and 64-bit versions of the library. For example,
yum install pam.i686 pam.x86_64(RHEL) orzypper pam-32bit pam(SUSE) - After installing the libraries, check that the libraries are not corrupted.
- yum check (Red Hat Enterprise Linux)
- zypper verify (SUSE Linux)
- BMC products are certified for use on supported operating system versions. BMC does not explicitly test for OS patches/updates that are released after a BMC product is released.
- BMC products should work fine with minor updates to these supported operating systems. For assistance, please contact BMC Customer Support.
Related topic
Hardware requirements to support small, medium, and large environments
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7 Comments
Pawel Hnatyk
Mukta Kirloskar
Aki Naakka
You should also add csh/tcsh as required libraries on RHEL
Mukta Kirloskar
Thank you, Aki.
I will update the document as soon as possible.
Charles Kelley
Mukta Kirloskar
Michael Funke
Mukta,
It looks like the csh/tcsh has yet to be added as required libraries to the requirements. We've been struggling with an install this whole time and didn't realize of this requirement until we saw the comments here. Can you please make sure this is added, ASAP?