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    BMC TrueSight Operations Management 10.7

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    Before installing the TrueSight Presentation Server, review the following requirements:

    Support for third-party products

    To receive full support for a BMC product, you must have such product installed in a supported environment, as specified in the BMC product documentation. If a third-party vendor cancels support for one of its products (such as an operating system or subsystem), and that third-party product integrates or interacts with the BMC product you have licensed, you must upgrade to a supported version of that third-party product before BMC Customer Support can provide you with support for the affected BMC product. For further information, see BMC's product support policy.

    Related topics

    Installing the Presentation Server

    Sizing the Presentation Server for Infrastructure Management data collection

    Performance benchmarks and tuning 

    TrueSight console browser requirements and compatibility


    Hardware requirements

    After you determine the size of your environment, consult the following table for recommended hardware.

    Notes

    The recommended hardware requirements apply to both physical or virtual machines.

    Parallel CPUs usually improve user response time better than a single CPU with a higher clock speed.

    EnvironmentConfiguration ItemPlatform and size
    POC or DemoPlatform
    • CPU: 4 vCPU
    • Frequency: 2.6 GHz and above
    RAM8 GB
    Storage configuration200 GB
    MediumPlatform
    • CPU: 4 vCPU
    • Frequency: 2.6 GHz and above
    RAM

    24 GB

    Storage configuration

    300 GB

    15,000 RPM drive or a tier 1 SAN storage

    Large

    Platform

    • CPU: 8 vCPU
    • Frequency: 2.6 GHz and above

    RAM

    32 GB

    Storage configuration

    500 GB

    15,000 RPM drive or a tier 1 SAN storage

    Operating system requirements

    Microsoft Windows

    Component

    Requirement

    User Rights

    Administrative privileges

    Supported versions of Microsoft Windows

    Microsoft Windows 2016

    • Microsoft Windows 2016 Standard Edition (64-bit)
    • Microsoft Windows 2016 Datacenter Edition (64-bit)

    Microsoft Windows 2012 

    • Microsoft Windows 2012 Standard Edition (64-bit)  
    • Microsoft Windows 2012 Datacenter Edition (64-bit)  
    • Microsoft Windows 2012 R2 Standard Edition (64-bit)  
    • Microsoft Windows 2012 R2 Datacenter Edition (64-bit)  

    Microsoft Windows 2008

    • Microsoft Windows 2008 R2 Standard Edition (64-bit)  
    • Microsoft Windows 2008 R2 Datacenter Edition (64-bit)   
    • Microsoft Windows 2008 R2 Enterprise Edition (64-bit)  

    Note

    Installing the Presentation Server on the Windows computer with the Korean locale is not supported as PostgreSQL 9.4.4 is not supported on the same.

    Linux

    Component

    Requirement

    User Rights

    A non-root user who has modification permissions to specific directories and files.
    A user with root privileges cannot install the Presentation Server.

    Supported versions of Linux

    • Red Hat Enterprise Linux versions 6.7, 6.8, 7.0, 7.1, 7.2, 7.3 (64-bit versions)
    • SUSE Linux Enterprise Server 11 SP 2, 11 SP 3, 12 (64-bit versions)
    • Oracle Linux Server versions 6.7*, 6.8, and 7.3 (64-bit versions)

    *Supported with Presentation Server 10.7.00.001 and later.

    Supported kernel versions

    Linux versionSupported kernel version
    Red Hat Enterprise Linux 6.72.6.32-573

    Red Hat Enterprise Linux 6.8

    		2.6.32-642
    Red Hat Enterprise Linux 7.03.10.0-123
    Red Hat Enterprise Linux 7.13.10.0-229
    Red Hat Enterprise Linux 7.23.10.0-327
    Red Hat Enterprise Linux 7.33.10.0-514
    SUSE Linux Enterprise Server 11 SP 23.0.13-0.27
    SUSE Linux Enterprise Server 11 SP 33.0.76-0.11.1
    SUSE Linux Enterprise Server 123.12.28-4.6
    Oracle Linux Server 6.7Unbreakable Enterprise Kernel (UEK) Release 4
    Oracle Linux Server 6.8
    		Unbreakable Enterprise Kernel (UEK) Release 4
    Oracle Linux Server 7.3Unbreakable Enterprise Kernel (UEK) Release 4


    Notes

    • BMC products are certified for use on supported operating system versions. BMC does not explicitly test for OS patches/updates that are released after a BMC product is released.
    • BMC products should work fine with minor updates to these supported operating systems. For assistance, contact BMC Customer Support.

    Red Hat subscription 

    The product requires some additional libraries to be present on the system (see list below).

    The preferred method to add any missing libraries is to use the yum command to fetch the necessary library packages from the RHN (Red Hat Network) repository via the Internet.  To use this method, a Red Hat subscription is needed. Register the system by clicking System > Administration > Red Hat Subscription Manager in the menu on the server itself.  After registering the system, you can use yum install to download and install the required libraries from the RHN.

    X Windows 

    If you are installing the Presentation Server using the graphical user interface, you must install X Windows.

    On the Red Hat Enterprise Linux terminal, type yum grouplist and check that X Window System is listed.  If not, then run yum groupinstall 'X Window System' to install the necessary packages.   

    Required libraries

    Ensure that the following libraries are present to install the Presentation Server.  To install the libraries, use the following commands.

    Library

    Command to install the library on RHEL

    Command to install the library on SUSE

    libXtst (32-bit)

    libXtst (64-bit)

    yum install libXtst.i686 libXtst.x86_64

        libXtst-1.0.1-3.1

        libX11-devel-1.0.3-11.el5

    		N/A

    glibc (32-bit)

    glibc (64-bit)

    yum install glibc.i686 glibc.x86_64

        glibc-2.12.x86_64

        glibc-2.12-1.107.el6.i686

        glibc-devel-2.5-65

    zypper install glibc-32bit glibc

    libstdc++ (32-bit)

    libstdc++ (64-bit)

    yum install libstdc++.i686 libstdc++.x86_64

    zypper install libstdc++-32bit libstdc++

    compat-libstdc++-33 (32-bit)

    compat-libstdc++-33 (64-bit)

    yum install compat-libstdc++-33.i686 

        compat-libstdc++-33.x86_64

        compat-libstdc++-33-3.2.3-69.e16.i686 

    zypper install libstdc++33-32bit libstdc++33 

    compat-libstdc++-296 (32-bit)

    yum install compat-libstdc++-296.i686

    		N/A

    pam (32-bit)

    pam (64-bit)

    yum install pam.i686 pam.x86_64

        pam-1.1.1-13.e16.i686

    zypper install pam-32bit pam

    libgtk-x11-2 (32-bit)

    yum install libgtk-x11-2.0.so.0

    		N/A

    12 Comments

    1. Michael Ashall

       

      1. Mukta Kirloskar

         

        1. Michael Ashall

           

    2. Harihara Subramanian

       

      1. Michael Ashall

         

        1. Harihara Subramanian

           

    3. Michael Ashall

       

      1. Mukta Kirloskar

         

    4. Gokul Tarle

      Hi,

       

      What are different Supported platforms for High-availability cluster mode for TSPS 10.7.

      I checked whole documentation but didn't find.

       

      Regards,

      Gokul

      1. Sanjay Prahlad

        Hello Gokul,

        TSPS 10.7 supports native HA and the supported platforms are the same as standalone installs. For more info about a TSPS HA installation, see TrueSight Presentation Server high availability deployment.

        Hope this helps.

    5. Michael Ashall

       

    6. Lee Foster

       

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