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The following table lists the supported upgrade paths. 

Tip

When upgrading from an earlier release that requires phased upgrades, consider the benefits of migrating. For more information about the pros and cons of migrating, see Benefits and risks to upgrades and migrations.

Note

With TrueSight Infrastructure Management 10.5 release, the support for the Infrastructure Management Server and the Integration Service on the Solaris operating system is discontinued.

Installed version

Upgrade path

Reference

TrueSight Infrastructure Management 10.5.xx

or

TrueSight Infrastructure Management 10.0.500

 

You can directly upgrade to Infrastructure Management version 10.7 from Infrastructure Management 10.0.500, 10.0.500.xx, 10.5, or 10.5.xx. 

To upgrade Infrastructure Management 10.0.500, 10.0.500.xx, 10.5, or 10.5.xx, see one of the following options:

Infrastructure Management 10.0

or

Infrastructure Management 9.6

or

BMC ProactiveNet 9.6.xx

or

BMC ProactiveNet 9.5.xx

Phased upgrade:

  1. Upgrade to Infrastructure Management 10.0.500, 10.0.500.xx, 10.5, or 10.5.xx with the latest patch.
  2. Upgrade to Infrastructure Management version 10.7.

To upgrade BMC ProactiveNet 9.5.xx, 9.6.xx, or Infrastructure Management 9.6.xx, 10.0 to version 10.5, see one of the following options:

To upgrade Infrastructure Management 10.0.500, 10.0.500.xx, 10.5, or 10.5.xx, see one of the following options:

BMC ProactiveNet version 9.0.xx

Phased upgrade:

  1. Upgrade to BMC ProactiveNet version 9.5.xx, 9.6.xx, or Infrastructure Management 9.6.xx with the latest patch.
  2. Upgrade to Infrastructure Management 10.0.500, 10.0.500.xx, 10.5, or 10.5.xx with the latest patch.
  3. Upgrade to Infrastructure Management version 10.7.

To upgrade BMC ProactiveNet 9.0.xx or 9.5.xx to version 9.6, see one of the following options:

To upgrade BMC ProactiveNet 9.5.xx, 9.6.xx, or Infrastructure Management 9.6.xx, 10.0 to version 10.5, see one of the following options:

To upgrade Infrastructure Management 10.0.500, 10.0.500.xx, 10.5, or 10.5.xx, see one of the following options:

 

BMC ProactiveNet 8.6.02.xx

Phased upgrade:

  1. Upgrade to BMC ProactiveNet version 9.5 with the latest patch.
  2. Upgrade to Infrastructure Management 10.0.500, 10.0.500.xx, 10.5, or 10.5.xx with the latest patch.
  3. Upgrade to Infrastructure Management version 10.7.

To upgrade BMC ProactiveNet 8.6.02.xx or 9.0.xx to version 9.5, see one of the following options:

To upgrade BMC ProactiveNet 9.5.xx, 9.6.xx, or Infrastructure Management 9.6.xx, 10.0 to version 10.5, see one of the following options:

To upgrade Infrastructure Management 10.0.500, 10.0.500.xx, 10.5, or 10.5.xx, see one of the following options:

BMC ProactiveNet 8.5.xx

Phased upgrade:

  1. Upgrade to BMC ProactiveNet version 9.0 with the latest patch.
  2. Upgrade to BMC ProactiveNet version 9.5 with the latest patch.
  3. Upgrade to Infrastructure Management 10.0.500, 10.0.500.xx, 10.5, or 10.5.xx with the latest patch.
  4. Upgrade to Infrastructure Management version 10.7.

To upgrade from BMC ProactiveNet 8.5.xx to version 9.0, see the BMC Support site to access the April 2012 version of the BMC ProactiveNet Upgrade Guide supporting BMC ProactiveNet 9.0.

To upgrade BMC ProactiveNet 8.6.02.xx or 9.0.xx to version 9.5, see one of the following options:

To upgrade BMC ProactiveNet 9.5.xx, 9.6.xx, or Infrastructure Management 9.6.xx, 10.0 to version 10.5, see one of the following options:

To upgrade Infrastructure Management 10.0.500, 10.0.500.xx, 10.5, or 10.5.xx, see one of the following options:

BMC ProactiveNet 7.7 or 8.0

No upgrade path.

See Migration process overview for Infrastructure Management.

BMC Event and Impact Management 7.1, 7.2, 7.3.xx, or 7.4

No upgrade path.

See Migration process overview for Infrastructure Management.