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    Supported databases

    Infrastructure Management runs on the following databases:

    • SAP SQL Anywhere 16  (embedded with the BMC TrueSight Infrastructure Management Server)

      Platform

      EBF version

      Microsoft Windows16.0.0.1915

      Linux

      16.0.0.1911

    • Oracle versions (Oracle needs to be installed separately):
      • 11.2.0.2.0, 11.2.0.3.0, 11.2.0.4.0 - Standard and Enterprise editions
      • 12.1.0.1.0, 12.1.0.2.0, 12.2.0.1* - Standard and Enterprise editions
        *Supported with Infrastructure Management 10.7.00.001 and later.

    Note

    In Oracle 12c, Infrastructure Management supports pluggable databases but not directly installing into a container database.

    The non-CDB architecture is deprecated in Oracle Database 12c. The non-CDB architecture might not be supported and might be unavailable in a release after the Oracle Database 12c Release 2. Oracle recommends using the CDB architecture. For more information, see https://docs.oracle.com/database/121/UPGRD/deprecated.htm#BABDBCJI and https://docs.oracle.com/database/121/UPGRD/deprecated.htm#UPGRD60000.

     For more information, see Tuning the Infrastructure Management database for performance.

    Web consoles system requirements

    The following table lists the installation requirements of the operator console.

    Component

    Requirement

    Supported resolution

    1280*1024

    Supported browsers

    • Microsoft Internet Explorer version 11
    • Mozilla Firefox versions 20 and later
    • Google Chrome versions 25 and later
    • Safari 6.x on Mac OS version 10.x (also called OS X)

    Adobe Flash Player

    • Version 10.0.x or later (for the operator console)
    Java
    • Version 1.5 or later
    • Latest JRE version

    To log on to the operator console faster on Windows computers, perform the following steps:

    1. Access the Control Panel and navigate to the Network and Sharing Center > Change adapter settings > Properties > Internet Protocol Version 4 (TCP/IPv4) > Properties > Advanced option.
    2. On the Advanced TCP/IP Settings window, select the WINS tab.
    3. Ensure that the NetBIOS setting is set to Disable NetBIOS over TCP/IP.

    Note

    BMC products are certified for use on supported operating system versions. BMC does not explicitly test for OS patches/updates that are released after a BMC product is released.

    BMC products should work fine with minor updates to these supported operating systems. For assistance, contact BMC Customer Support.

    Related topics

    TrueSight console browser requirements and compatibility

    Hardware requirements to support small, medium, and large environments

    Tuning the Infrastructure Management database for performance