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    The following table lists the integrations with other BMC products supported with this release of Infrastructure Management.The links access the documentation for the integrated product. 

    Note

    The versions mentioned in this section also apply to the Triage and Remediation Solution. Before using Triage and Remediation workflows, you must have installed the supported versions of Remedy and Infrastructure Management products listed in the table below. To determine the order in which to install these products, see their respective documentation.


    Product and product documentationVersionInstallation resourceConfiguring and using resources

    Remedy IT Service Management

    8.1, 8.1 SP1, 8.1 SP2, 9.0, 9.0 SP1, 9.1, 9.1 SP1, 9.1 SP2, 9.1.04*

    *Supported with TrueSight Operations Management 10.7 Fix Pack 2 and later.

    Installing the Triage and Remediation solution

    Integrating with Atrium Orchestrator to enable the Triage and Remediation workflow

    BMC Service Resolution

    3.0, 3.0 SP1, 3.5, 3.5 Patch 1Configuring the integration with BMC Service Resolution

    Integrating with BMC Service Resolution to integrate event management and the service desk

    Atrium Orchestrator
    • Platform : 7.7.02, 7.8.01, 7.8.02
    • Content : 20.15.02, 20.15.03, 20.16.01
    Installing the Triage and Remediation solution

    Integrating with Atrium Orchestrator to enable the Triage and Remediation workflow

    BMC Action Request System and Atrium CMDB

    8.1, 8.1 SP1, 8.1 SP2, 9.0, 9.0 SP1, 9.1, 9.1 SP1, 9.1 SP2, 9.1.04*

    *Supported with TrueSight Operations Management 10.7 Fix Pack 2 and later.

    Installing the BMC CMDB Extensions to enable integration with Atrium CMDB

    Integrating with Atrium CMDB to automatically detect business service impact relationships

    TrueSight Capacity Optimization

    10.7Integrating with TrueSight Capacity Optimization to access capacity views BMC TrueSight Capacity Optimization 10.7
    BMC Performance Manager Portal2.10, 2.10.01, 2.11Adapter for BMC Performance Manager Portal  BMC Performance Manager Portal

    BMC Cloud Lifecycle Management

    4.1, 4.5, 4.6*

    *4.6.03 and 4.6.04 are not supported.

    Integrating with Cloud Lifecycle Management

    BMC Service Level Management

    8.1, 8.1 SP1, 8.1 SP2, 9.0, 9.0 SP1, 9.1, 9.1 SP1, 9.1 SP2BMC Service Level Management

    Integrating with BMC Service Level Management

    System Center Operations Manager (SCOM)2007, 2007 SP1, 2007 R2
    2012, 2012 SP1, 2012 R2
    2016
    Adapter for SCOM

    Integrating with SCOM

    BMC TrueSight Operations Management Reporting

    10.7Integrating with TrueSight Operations Management Reporting

    Integrating with TrueSight Operations Management Reporting

    Entuity Network Monitoring16.0 Entuity for TrueSight Operations Management Entuity for TrueSight Operations Management
    IBM NetCool Omnibus
    • NetCool 7.2.x, 7.4, 8.0
    • NetCool Socket probe 7.04665
    • NetCool socket writer gateway 5.0.5662 on AIX, Solaris, Linux, and Microsoft Windows.
      

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