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Use the following sections to understand services and scripts used for starting and stopping the TrueSight Operations Management components.

Additionally, find out how these services or scripts are integrated in the operating system.

Related topics

Starting and stopping Infrastructure Management on Windows

You can also start and stop the Infrastructure Management server in the following ways:

MethodDescription
services.msc

Start or stop the BMC TrueSight Infrastructure Management service.

This service starts and stops all the Infrastructure Management server processes (for example, jserver process, rate process, httpd process, and so on.

System tray

Right-click the Infrastructure Management icon and select Server Start or Server Stop.

Start menuSearch for one the following names:
  • Start BMC TrueSight Infrastructure Management Server
  • Stop BMC TrueSight Infrastructure Management Server
pw sys command

Access the pw CLI and run the pw sys start command or the pw sys stop command.

The following table lists the services available for the various Infrastructure Management components. These services can be started or stopped from services.msc.
Service nameDisplay name
ProNetServer

BMC TrueSight Infrastructure Management

mcell_AdminBMC TrueSight Infrastructure Management Administration Manager
ProactiveNetApacheBMC TrueSight Infrastructure Management Apache
SQLANYe_ProactiveNetDBBMC TrueSight Infrastructure Management Database Engine
mcxaBMC TrueSight Infrastructure Management Event Adapters
IBRSDBMC TrueSight Infrastructure Management IBRSD
mcell_pncell_<CellName>BMC TrueSight Infrastructure Management Impact Manager pncell_<CellName>

Starting and stopping Infrastructure Management on Linux

The BMCTrueSight script located at /etc/init.d can be used to start and stop Infrastructure Management on Linux.

If you have installed Infrastructure Management as a root user, the installer automatically creates the BMCTrueSight script in the /etc/init.d directory and also creates the following soft links located at /etc/<RunLevel>:

Soft linkDescription
S81BMCTrueSightRuns the script to start the Infrastructure Management server.
K09BMCTrueSightRuns the script to stop the Infrastructure Management server.
The BMCTrueSight script automatically starts the Infrastructure Management server on machine restart.

If you installed Infrastructure Management as a non-root user, you need to enable the creation of the BMCTrueSight script. To do this, run the create_startup_script script located at pw/scripts with root user permissions.

Starting and stopping the Presentation Server on Windows

The following service can be used to start and stop the core server, Index server, and the database server from services.msc.

Service nameDisplay name
BMCTSPSSvcBMC TrueSight Presentation Server
You can also start and stop this service by running the tssh server command.

For more information, see Presentation Server tssh commands .

Starting and stopping Presentation Server on Linux

The BMCTSPSSvc script located at /etc/init.d starts and stops the Presentation Server on Linux.

TrueSight Presentation Server can be installed by a non-root user only. Therefore, the installer does not have sufficient permissions to automatically create the BMCTSPSSvc script used for starting the Presentation Server.

You need to run the tssh service command to register the service which in turn performs the following actions:

  • Creates the BMCTSPSSvc script in the /etc/init.d directory.
  • Creates the following soft links located at /etc/<RunLevel>.

    Soft linkDescription
    S80BMCTSPSSvc 
    Runs the script to start the Presentation Server.
    K08BMCTSPSSvc 
    Runs the script to stop the Presentation Server.

You can start or stop the Presentation Server by running the tssh server command.

For more information about the tssh commands, see Presentation Server tssh commands .

Starting and stopping the Integration Service on Windows

The following service can be used to start and stop the Integration Service from services.msc.

Service nameDisplay name
ProNetAgentBMC TrueSight Infrastructure Management Integration Service

For more information about starting or stopping the service, see Verifying that the Integration Service is running on Microsoft Windows.

Starting and stopping Integration Service on Linux

The S81pronto.0.<instance number> script located at /etc/rc2.d/ can be used to start and stop the Integration Service on Linux.

The installer creates the following scripts that start and stop the pronet_agent process corresponding to the Integration Service. These scripts are located at <IntegrationService-InstallationDirectory>/pw/pronto/bin.

Script nameDescription
startremotepwStarts the pronet_agent process.
stopremotepwStops the pronet_agent process.
When you restart the computer hosting an Integration Service, the S81pronto.0.<instance number> script runs the startremotepw script to start the Integration Service.

Note: The S81pronto.0.<instance number> script is created if you install the Integration Service as a root user. As a non-root user, you need to ask your adminstrator (or super user) to manually copy the s81pronto.xxxx file from <installationDirectory>/pw/pronto/bin to all the etc/rc.d/rc<runLevel>/.d files.

For more information about starting or stopping the service, see Verifying that the Integration Service is running on Linux.

Starting and stopping the remote cell on Windows

The following service can be used to start and stop the Integration Service from services.msc.

Service nameDisplay name
mcell_<CellName>BMC TrueSight Event Manager <HostName>

Starting and stopping the remote cell on Linux

The mc_<CellName> script located at etc/init.d can be used to start and stop the remote cell process on Linux.

The installer creates the following soft links located at /etc/<RunLevel>.

Soft linkDescription
S99mc_<CellName>Runs the command to start the remote cell.
K99mc_<CellName>Runs the command to stop the remote cell.

The following commands can help you start, stop, and view the status of the remote cell process:

CommandDescription
mcell -n <CellName>Starts the remote cell process.
mkill -n <CellName>Stops the remote cell process.
mcstat -n <CellName>Displays the status of the remote cell process.

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