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While upgrading the TrueSight Presentation Server from version 10.1 to version 10.7, if your Single Sign-On (SSO) is in the High Availability (HA) mode, and if you have added the SSO certificate details in the TrueSightPServerInstalledConfiguration.xml file, the following message is displayed:

Atrium Single Sign-On SSL certificate validation failed.

The upgrade operation fails to proceed further.


Perform the following actions:

  1. Navigate to the TrueSight Presentation Server installation directory.
  2. Open the TrueSightPServerInstalledConfiguration.xml file, and add the following properties:

    <value>Path for SSO certificate</value>

    An example of the path to an SSO certificate could be C:\tmp\<SSO certificate name>.cer


  3. Save the TrueSightPServerInstalledConfiguration.xml file.

  4. Continue with the upgrade operation.