Before you configure and use the adapter for HP OM, ensure that you have the following prerequisites installed and operating.
The Infrastructure Management adapter for HP OM requires the following component installations on the Integration Services computer for successful data collection:
At least one of the local agents must be configured to run the Integration Service.
BMC does not recommend enabling the Integration Service on the local agent installed with the TrueSight Infrastructure Management Server.
You can enable the Integration Service on the remote Agent during or after installation. For more information, see Knowledge Article 000029882 (A Support logon ID is required).
BMC adapters for PATROL, HP OM, and BMC Performance Manager Portal use the same Integration Services. You can use a single Integration Service for any combination of the adapters.