You can install the Real End User Experience Monitoring Software Edition upgrade unattended (a silent installation), which requires no user interaction during installation. You can perform a silent upgrade, as described in this topic, or you can use the upgrade wizard .

The server-silent-upgrade-options-linux.txt file is used to configure the Real End User Experience Monitoring Software Edition silent installation.

This file is located in the Disk1 directory of the Real End User Experience Monitoring Software Edition installation file structure.

The following topics are included:


Before you begin

Before you start the installation process, confirm the following:

  • The system on which the root user is installing the product adheres to the hardware, operating system, platform, and software requirements listed in system requirements.
  • The installation files have been downloaded and extracted from the zipped distribution file to a directory where the root user has write and execute permissions.
  • If you are planning to install the Real User Analyzer component, you must have an activation key file from BMC Customer Support. You will need this file to complete the installation of the Real User Analyzer. 

  • You must have an earlier Real User Analyzer or Collector Software Edition version installed on the system.

To configure the silent installation file

On the system where you want to install the Real User Analyzer and Collector, complete the following procedure:

  1. Use a text editor to open the server-silent-upgrade-options-linux.txt file.

  2. (Optional) To prevent upgrading an Analyzer or Collector installation, add a # symbol to beginning of the relevant line.

    -A featureEuemAnalyzer
    -A featureEuemCollector
  3. Verify the configuration information and change the port number or SNMP status, if required.
    Ensure that the port number you enter is available.

    -J snmp_port=161
    -J snmp_active=false
    ParameterDescription
    snmp_portPort number for the SNMP service. The default SNMP port number can be changed, if necessary.
    snmp_activeChange to true to enable SNMP.
    Post-installation, you can enable SNMP for the Real User Analyzer or Collector  
  4. Enter the activation key information.

    -J analyzer_activation_key_file_path=
    -J analyzer_company_name_for_activation=

    ParameterDescription
    analyzer_activation_key_file_pathEnter the path to the activation key file that you received from BMC Customer Support.
    If you do not have an activation key file, you can use the Real User Analyzer for a 30-day trial period by entering the Trial in this field.
    For example: -J analyzer_activation_key_file_path=Trial
    Note: Contact BMC Customer Support to receive an activation key file for the Real User Analyzer.
    analyzer_company_name_for_activation

    The company name must match the name that is in the activation key file you received from BMC Customer Support.

    If you do not have an activation key file, you can use the Real User Analyzer for a 30-day trial period by entering your company's name.

  5. Save and close the server-silent-upgrade-options-linux.txt file.

To upgrade Real End User Experience Monitoring Software Edition silently

  1. In a command line, navigate to the Disk1 folder in the installation file structure.
  2. Enter the following command:
    ./setup.bin -i silent -DOPTIONS_FILE=<Full File Path>/server-silent-upgrade-options-linux.txt
Was this page helpful? Yes No Submitting... Thank you
© Copyright 2013-2017 BMC Software, Inc.
© Copyright 2013-2017 BladeLogic, Inc.
Legal notices