Before you begin
Before you start the installation process, confirm the following:
- You must have an encrypted user password for the Real User Analyzer and Collector silent installation.
To configure the silent installation file
On the system where you want to install the Real User Analyzer and Collector, complete the following procedure:
Use a text editor to open the server-silent-options-linux file.
Use the default installation directory or enter a new directory for the installation:
-P installLocation=/opt/bmc/euem
(Optional) To prevent the Analyzer or Collector installation, add a # symbol to beginning of the relevant line.
-A featureEuemAnalyzer -A featureEuemCollector
Verify the configuration information and change the port numbers, disk space, or amount of RAM for the Analyzer or Collector, if required.
Ensure that the port numbers you enter are available.-J analyzer_logrotate_dir=/etc/logrotate.d -J euem_hostname= -J max_memory= -J analyzer_activation_key_file_path= -J analyzer_company_name_for_activation= -J analyzer_http_port=80 -J analyzer_https_port=443 -J analyzer_shutdown_port=8005 -J analyzer_sessions_port=22033 -J analyzer_pages_port=22032 -J analyzer_objects_port=22031 -J analyzer_username= -J analyzer_password= -J analyzer_confirm_password= -J analyzer_database_port=3306 -J analyzer_data_disk_space=570 -J analyzer_optional_ram= -J collector_http_port=8080 -J collector_https_port=8443 -J collector_shutdown_port=8004 -J collector_username= -J collector_password= -J collector_confirm_password= -J collector_database_port=5432 -J collector_data_disk_space=28 -J collector_optional_ram= -J snmp_port=161 -J snmp_active=false -J demo_mode=false
Real EUEM Server configuration descriptions
Parameter
Description
euem_hostname
The host address is the Fully Qualified Domain Name, host name, virtual IP, or public IP address for the machine where the component is installed. This host address is used when a component generates a link to itself (e.g., within mailouts).
This is a mandatory parameter. The installation will fail if this parameter is not entered.max_memory (Optional) The maximum amount of physical memory (GB) available to the installed components
If the amount of physical memory is not set for the Analyzer and Collector, this field sets the maximum amount of memory available for these components.
If none of the memory options (analyzer_optional_ram, collector_optional_ram, max_memory) are set, the maximum amount of memory available for these components is the total amount of physical memory available on the system, up to 24 GB per component.analyzer_activation_key_file_path If you are installing the Real User Analyzer, enter the path to the activation key file that you received from BMC Customer Support.
If you do not have an activation key file, you can use the Real User Analyzer for a 30-day trial period by entering the Trial in this field.
For example:-J analyzer_activation_key_file_path=Trial
Note: Contact BMC Customer Support to receive an activation key file for the Real User Analyzer.analyzer_company_name_for_activation The company name must match the name that is in the activation key file you received from BMC Customer Support.
If you do not have an activation key file, you can use the Real User Analyzer for a 30-day trial period by entering your company's name.
analyzer_http_port
Port numbers for the Real User Analyzer analyzer_https_port
analyzer_shutdown_port Port number to close the Real User Analyzer service port analyzer_sessions_port
Port number for the Real End User Experience Monitoring Performance Analytics Engine (PAE) sessions
analyzer_pages_port
Port number for the Real End User Experience Monitoring PAE session pages analyzer_objects_port
Port number for the Real End User Experience Monitoring PAE page objects analyzer_username User name to access the Real User Analyzer analyzer_password
anayzer_confirm_password
Password to access the Real User Analyzer
You must enter an encrypted password.
analyzer_database_port Port number for the Real User Analyzer PostgreSQL database analyzer_logrotate_dir
Location for the log rotate directory analyzer_data_disk_space_size
Maximum disk space allowed for the Real User Analyzer data
The disk space size must be 100–570 GB.analyzer_optional_ram
(Optional) The maximum amount of physical memory (GB) available to the Real User Analyzer
The amount of physical memory must be 7–24 GB.
If this setting is not used, the max_memory setting is used for the amount of physical memory.collector_http_port
Port numbers for the Real User Collector collector_https_port
collector_shutdown_port
Port number to close the Real User Collector service port collector_username
User name to access the Real User Collector collector_password
collector_confirm_password
Password to access the Real User Collector
You must enter an encrypted password.
collector_database_port Port number for the Real User Collector PostgreSQL database collector_data_disk_space Maximum disk space allowed for the Real User Collector data
The minimum disk space size must be 20–100 GB.collector_optional_ram
(Optional) The maximum amount of physical memory available to the Real User Collector
The amount of physical memory must be 7–24 GB.
If this setting is not used, the max_memory setting is used for the amount of physical memory.snmp_port
Port number for the SNMP service. The default SNMP port number can be changed, if necessary. snmp_active
Change to true to enable SNMP.
Post-installation, you can enable SNMP for the Real User Analyzer or Collector
. demo_mode (Optional) Installs the Real User Analyzer and Collector in Demo mode that only uses 10 GB of disk space for data and 2.5 GB of physical memory
This mode is only used for a system Proof of Concept (POC) installation.
Change to true to enable the Demo mode.skip_validation (Optional) Does not check the validity of all installation settings
For example, the installation program will not check the amount of available disk space.
Change to true to enable this option.Note: BMC recommends you do not change the skip_validation false setting. If no setting validations are made during the installation process, the Real User Analyzer and Collector might not work correctly.
Save and close the server-silent-options-linux.txt file.
To install the Real End User Experience Monitoring Software Edition silently
- In a command line, navigate to the Disk1 folder in the installation file structure.
Enter the following command:
./setup.bin -i silent -DOPTIONS_FILE=<Full File Path>/server-silent-options-linux.txt
Notes
- After the installation, a new user is created for the Real End User Experience Monitoring database.
- If the installation fails, you must uninstall what has been installed before rerunning the installation. For more information about the uninstall process, see Uninstalling Real End User Experience Monitoring Software Edition.
- The Real User Analyzer and Collector installation euem_install_log.txt log file is located in /tmp folder.
To encrypt a password for the silent Real End User Experience Monitoring Software Edition installation
The Maintenance Tool enables you to create an encrypted password that the Real User Analyzer and Collector installation process requires for importing a keystore. You must use an encrypted password so that the KeyStore password is not exposed in the server-silent-options.txt file.
You can run the Maintenance Tool in a GUI or from the command line interface (CLI).
Where to go from here
Install the Cloud Probe so it can send information to the Real User Collector. Review the system's access security features and configuration files that must be protected from non-root users. To view a Real User Analyzer component as a data provider to the Presentation Server , you must register the Analyzer with the Presentation Server.
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