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    Before you begin

    Tip

    For best results capturing end-user performance data, install the Cloud Probe on the host that provides load balancing services for an application. By binding the public interface used by the load balancing services, end-user transactions can be accurately measured and processed.

    To upgrade the Real User Cloud Probe on Linux

    1. Log in to the virtual machine as root user.
    2. In the Cloud Probe installation directory, run the cloudprobe-silent-upgrade-option file with the following command:

      Command
      ./setup.bin -i silent -DOPTIONS_FILE=$(pwd)/cloudprobe-silent-upgrade-option

      The current session will close and the installer will run in the background.

    3. Review the installation results in the installation log at /tmp/cloudprobe_install_log.txt.

    Following the upgrade, the Cloud Probe starts automatically. You access the Cloud Probes page through the Real User Collector console. Point to Administration > Integration, and click Cloud Probes.

    To upgrade the Real User Cloud Probe on Windows

    1. Log in to the windows machine as Administrator.
    2. In the Cloud Probe installation directory, run the cloudprobe-silent-upgrade-option file with the following command:

      Command
      - setup.exe -i silent -DOPTIONS_FILE=C:\Disk1\cloudprobe-silent-upgrade-option

      The current session will close and the installer will run in the background.

    3. Review the installation results in the installation log at /tmp/cloudprobe_install_log.txt.
       

    Following the upgrade, the Cloud Probe starts automatically. You access the Cloud Probes page through the Real User Collector console. Point to Administration > Integration, and click Cloud Probes.

    Where to go from here

    • Verify the Real User Cloud Probe upgrade.
    • Modify the configuration with the Real User Cloud Probe Maintenance Tool, if you need to change some of the Cloud Probe details.
    • Configure confidentiality policies on the Cloud Probe
    • Configuring traffic filtering rules on a Cloud Probe

    Related topics

    Starting and stopping the Real User Cloud Probe

    Troubleshooting the Real User Cloud Probe  

    Managing SSL keys and settings for Cloud Probe traffic decryption