Note
Ensure that you open ports in your firewall to enable communication between the components.
Network ports for Atrium Single Sign-On
| Component | Service | Default port number | Protocol | Flow | Function | Default state | Port configurable |
|---|---|---|---|---|---|---|---|
HTTPS | HTTPS | 8443 | TCP | Inbound | Communication to the Presentation Server from the Atrium SSO for authentication and authorization | Enabled | Yes |
Shutdown port | HTTPS | 8005 | TCP | Inbound | Shutdown port for the Tomcat web server | Enabled | Yes |
Network ports for Presentation Server
| Component | Service | Default port number | Protocol | Flow | Function | Default state | Port configurable |
|---|---|---|---|---|---|---|---|
High Availability | |||||||
| Cache Replication Port | HTTPS | 7800 | TCP | Inbound | Cache replication from primary to secondary Presentation Server, used for high availability | Enabled | Yes |
| Control Port | HTTPS | 8800 | TCP | Inbound | Communication between the primary and secondary Presentation Server, used for high availability | Enabled | Yes |
| Secondary Server Database Port | HTTPS | 5432 | TCP | Inbound | Communication between the PostgreSQL datastore and the secondary Presentation Server core | Enabled | Yes |
| Secondary Cache Replication Port | HTTPS | 7800 | TCP | Inbound | Cache replication from secondary to primary Presentation Server, used for high availability | Enabled | Yes |
| Secondary Control Port | HTTPS | 8800 | TCP | Inbound | Communication between the primary and secondary Presentation Server, used for high availability | Enabled | Yes |
Tomcat Apache server | |||||||
HTTP connector port | HTTP | (Windows) 80 (Linux) 8080 | TCP | Inbound | HTTP communication to the Presentation Server from the TrueSight console or web services | Enabled | Yes |
HTTPS connector port | HTTPS | (Windows) 443 (Linux) 8043 | TCP | Inbound | HTTPS communication to the Presentation Server from the TrueSight console or web services. Requirement for deploying packages through the TrueSight console The KM deployment feature through the TrueSight console uses the HTTPS connector port. Ensure this port is directly accessible from the Integration Service. | Enabled | Yes |
Elasticsearch | |||||||
Representational State Transfer (REST) | HTTPS | 9200 | TCP | Inbound | Communication to the Presentation Server from Elasticsearch plugin | Enabled | Yes |
Java/Node Client | HTTPS | 9300 | TCP | Inbound | Communication between the Elasticsearch datastore and the Presentation Server core | Enabled | Yes |
Cell Gateway | |||||||
| Event Ingress (TrueSight Infrastructure Management) | HTTPS | 1900 | TCP | Inbound | Communication to the Presentation Server gateway from Infrastructure Management | Enabled | Yes |
PostgreSQL | |||||||
| PostgreSQL | HTTPS | 5432 | TCP | Inbound | Communication between the PostgreSQL datastore and the Presentation Server core | Enabled | Yes |
Network ports for Infrastructure Management
Ports for Infrastructure Management Server
| Component | Default port number | Protocol | Function | Default state | Port configurable |
|---|---|---|---|---|---|
JNDI | 1100 | TCP | JBoss JNDI | Enabled |
After installation
|
| Event cell | 1828 | TCP | PATROL data collection | Enabled | Yes |
| JMS | 8093 | TCP | JBoss JMS Server | Enabled | After installation |
| Agent Controller | 12123 | TCP | Agent Controller listens to the JServer on this port | Enabled | After installation |
| Web Services
| 80 443 | TCP | Enabled | Yes | |
| Admin Cell | 1827 | TCP | PATROL data collection | Enabled | No |
| Database server | 2638 | Used for SAP SQL Anywhere database communication | After installation | ||
| Rate | 15000 | TCP | Connects the Agent Controller to the Rate process. The Rate process passively listens on port 15000 until the Agent Controller initiates contact. | After installation | |
| Jserver Event Server | 9149 | After installation |
Ports for Integration Service host
| Component | Default port number | Protocol | Function | Default state | Port configurable |
|---|---|---|---|---|---|
| Integration Service | 12124 | TCP | Used by the Integration Service to listen to communication from the Agent Controller. | Enabled | After installation |
| Integration Service | 3183 | TCP | Used by the Integration Service to listen to communication from the PATROL Agent. | Enabled | After installation |
| Event Cell | 1828 | TCP | Used by the BEM Cell to listen to communication from the PATROL Agent/Remote cells. | Enabled | No |
| Note: The KM deployment feature through the TrueSight console uses the HTTPS connector port. Ensure this port on the Presentation Server is accessible from the Integration Service. | |||||
For more details on port schematics, see Network port schematics for Infrastructure Management.
Ports for managed host
| Component | Default port number | Protocol | Function | Default state | Port configurable |
|---|---|---|---|---|---|
| PATROL Agent | 3181 | TCP | Used by the PATROL Agent to listen to communication from the PATROL3 consoles. | Enabled | Yes |
Ports for PATROL 7 components
| Component | Default port number | Protocol | Function | Default state | Port configurable |
|---|---|---|---|---|---|
| RT Server | 2059 | TCP | Used by the RT Server to listen to communication from the PATROL 7 consoles, and PATROL Agent | Enabled | Yes |
Ports for Java-based administrator console
| Component | Default port number | Protocol | Function | Default state | Port configurable |
|---|---|---|---|---|---|
Integration Service host | |||||
| BEM Cell | 1828 | TCP | Enabled | No | |
Infrastructure Management Server | |||||
| RMI Registry | 1099 | TCP | Used by the administrator console to connect to the Infrastructure Management Server | Enabled | During installation |
| Jserver | 12128 | TCP | Jserver RMI port
| Enabled | During installation |
| IAS | 3084 | TCP | Enables Impact Administration Server actions to be triggered from the cell | Enabled | During installation |
| BEM Cell | 1828 | TCP | Enabled | No | |
Ports to enable Infrastructure Management and Reporting database integration
| Component | Default port number | Protocol | Function | Default state | Port configurable |
|---|---|---|---|---|---|
Infrastructure Management Server | |||||
| Agent Controller | 12123 12126 | TCP | Agent Controller listens for JServer on this port.
| Enabled | During installation |
| Admin Cell | 1827 | TCP | Enabled | No | |
| Event Cell | 1828 | TCP | Enabled | No | |
Report Engine server | |||||
| Report Engine server | 3783 | TCP | Enabled | No | |
Infrastructure Management Database Server | |||||
| Database listener | Oracle: 1521 | TCP | Enabled | ||
| SAP SQL Anywhere: 2638 | TCP | Enabled | |||
TrueSight Operations Management Reporting Database Server | |||||
| Database listener | Oracle: 1521 | TCP | Enabled | ||
| SAP SQL Anywhere: 2638 | TCP | Enabled | |||
BMC Server Automation port | |||||
| BMC Server Automation port | 9843 | BMC Server Automation port
| Enabled | During installation | |
Ports to enable integration with Atrium CMDB
| Component | Default port number | Protocol | Notes | Port configurable |
|---|---|---|---|---|
Infrastructure Management Server | ||||
| pncell | 1828 | TCP | ||
| gateway.imcomm | 1839 | TCP | ||
| gateway.ibrsd | 3115 | TCP | Used as a gateway from the cell to the Service Desk Integration Gateway | During installation |
| JNDI | 1100 | TCP | ||
| smmgr | TCP | To configure smmgr, configure the ServerPort parameter inmcellHome/etc/cellName/smmgr.conf | Yes | |
BMC Atrium CMDB | ||||
| TCD specific port | To configure the TCD specific port, configure the C:\Program Files\BMC Software\ARSystem\Conf\ar.conf file. | |||
| Plugin port | To configure the plugin port, configure the C:\Program Files\BMC Software\ARSystem\Conf\ar.conf file. | |||
| Cell | 1828 | TCP | ||
| UDDI | 7777 | BMC Atrium CMBD port
| During installation | |
| TCP (Notify plug-in) | 1840 | |||
BMC Atrium Web Services | ||||
| UDDI | To configure the UDDI port, C:\Program Files\BMC Software\AtriumCore\shared\tomcat\conf\server.xml | |||
Network ports for App Visibility Manager
Notes
- Ensure that you open ports in your firewall to enable communication between the components.
- If a network port is occupied, the App Visibility server component stops, as reflected in the component log, but the log message does not give the reason.
The following properties apply to all App Visibility Manager ports:
- Protocol is TCP
- Flow is inbound
- Default state is enabled
You can configure most port numbers during installation. You can configure all port numbers postinstallation:
-
Changing App Visibility portal settings
-
Changing App Visibility collector settings
-
Changing App Visibility proxy settings
-
Changing settings of the App Visibility agent for Java
-
Changing settings of the App Visibility agent for .NET
| Component | Service | Default port number | Function |
|---|---|---|---|
App Visibility portal | |||
| App Visibility portal | HTTPS | 8100 | Communication to an App Visibility portal from the following components:
|
| App Visibility portal supportability | HTTPS | 8101 | Communication to an App Visibility portal supportability console by BMC Customer Support, accessed via a browser |
| App Visibility portal control port | HTTPS | 8102 | Communication with the paired portal node for HA |
| App Visibility portal database | HTTPS | 8800 | Communication to the database from the App Visibility portal Communication is local; you do not need to open a firewall for external communication. |
App Visibility collector | |||
| App Visibility collector | HTTPS | 8200 | Communication to an App Visibility collector from the following components:
|
| App Visibility collector supportability | HTTPS | 8201 | Communication to an App Visibility collector supportability console by BMC Customer Support, accessed via a browser |
| App Visibility collector control port | HTTPS | 8202 | Communication with the paired collector node for HA |
| App Visibility collector database | HTTPS | 8800 | Communication to the database from the App Visibility collector Communication is local; you do not need to open a firewall for external communication. |
App Visibility proxy | |||
| App Visibility proxy | HTTPS | 8300 | Communication to an App Visibility proxy from an App Visibility portal |
| App Visibility proxy supportability | HTTPS | 8301 | Communication to an App Visibility proxy for supportability |
| Beacon receiver, HTTP | HTTP | 880 | For HTTP pages, receives beacons from the end-user's browsers |
| Beacon receiver, HTTPS | HTTPS | 8444 | For HTTPS pages, receives beacons from the end-user's browsers |
App Visibility agent for Java | |||
| App Visibility agent for Java supportability | HTTPS | 50000-50100 | Communication to an App Visibility agent for Java supportability console by BMC Customer Support, accessed via a browser |
App Visibility agent for .NET | |||
| App Visibility agent for .NET | Not applicable | Not applicable | Not applicable |
Synthetic TEA Agent | |||
| Synthetic Transaction Execution Adapter (TEA) Agent | Not applicable | Not applicable | Not applicable |
Network ports for Real End User Experience Management Software Edition
Note
If you change the Analyzer-to-Collector port, the BMC Real End User Experience Monitoring Software Edition user interface port also changes for users. The user interface works with the same default HTTPS port number 443 as the Real User Analyzer-to-Collector connection.
| Source | Destination | Service | Default Port | Protocol | Function | Default state | Port configurable | Notes |
|---|---|---|---|---|---|---|---|---|
| Analyzer | Collector(s) | HTTPS | 443 | TCP | Analyzer retrieves data from the Collector(s) | Enabled | Yes | If the two components using this port are on different sides of a firewall, make sure to allow traffic through the port on your firewall. |
| Cloud Probe(s) | Collector | HTTPS | 443 | TCP | Collector receives data from the Cloud Probe(s) | Enabled | Yes | |
| TrueSight Console | Analyzer(s) | HTTPS | 443 | TCP | TrueSight console retrieves data from the Analyzer | Enabled | Yes | |
| EUEM user interface | Analyzer/Collector | HTTP, HTTPS | 80 443 | TCP | Web user interface | Enabled | Yes | |
| Optional integrations | ||||||||
Analyzer | APM Central | HTTPS | 443 | TCP | Integration between the Analyzer and APM Central | Enabled | Yes | |
| Analyzer | Organization LDAP system | LDAP | 389 | TCP | Non-Secure or LDAPS (Secure LDAP, also known as LDAP over SSL) | Disabled | Yes | |
PATROL Agent (running the BMC PATROL Knowledge Module for Application Management) | Analyzer | HTTPS | 443 | TCP | PATROL Agent retrieves data from the Analyzer so it can be used by TrueSight Infrastructure Management | Enabled | Yes | |
Third party tools | Analyzer/Collector Rest API | HTTPS | 443 | TCP | Third party tool retrieves data from the Analyzer | Enabled | Yes | |
| Analyzer/Collector | SNMP Enterprise Management System | SNMP | 162 | UDP | SNMP traps (including communication from the Analyzer to trap-based event integrations with TrueSight Infrastructure Management) | Disabled | Yes | |
| SNMP Enterprise Management System | Analyzer/Collector | SNMP | 161 | UDP | SNMP polling | Disabled | Yes | |
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14 Comments
Michael Ashall
Michael Taslitz
Michael Ashall
Pravin Gole
Michael Ashall
Mukta Kirloskar
Mukta Kirloskar
Jonathan Macey
Sara Kamen
Mahesh Darekar
For CMDB integration Flow and Protocol information is not documented. Customer have highlighted this as requested to provide consistent information like it is in first few tables?
Mukta Kirloskar
Thank you, Mahesh, I have reached out to R&D for this information.
Mukta Kirloskar
Hi Mahesh,
I have created a doc improvement task for this in Jira. I will track this work through Jira, and close the comment here.
https://jira.bmc.com/browse/DRTSO-51862
Thank you.
Scott Field
Need TEA Agent ports to connect to app visibility servers
Harihara Subramanian
Hi Scott Field,
As documented in the above table, Port 8100 is needed for the TEA Agent to connect to the App Visibility Portal and port 8200 is needed for the App Visibility Collector. These are default port numbers so if they change the port number on these two components then the TEA Agent will use those port numbers.
Let us know if you need any more clarifications.
FYI - Winsor Lim.
Thanks,
Hari