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The following table lists the default configurations of protocols and ports for different services used by the BMC Real End User Experience Monitoring Software Edition.


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Press F to view the table in full-screen mode. 

Note

If you change the Analyzer-to-Collector port, the BMC Real End User Experience Monitoring Software Edition user interface port also changes for users. The user interface works with the same default HTTPS port number 443 as the Real User Analyzer-to-Collector connection.
SourceDestination

Service

Default Port

Protocol

Function

Default state

Port configurable

Notes

AnalyzerCollector(s)

HTTPS

443

TCP

Analyzer retrieves data from the Collector(s)

Enabled

Yes

If the two components using this port are on different sides of a firewall, make sure to allow traffic through the port on your firewall.



Cloud Probe(s)CollectorHTTPS443TCPCollector receives data from the Cloud Probe(s)EnabledYes
TrueSight ConsoleAnalyzer(s)HTTPS443TCP

TrueSight console retrieves data from the Analyzer

EnabledYes
EUEM user interfaceAnalyzer/CollectorHTTP,
HTTPS
80
443
TCPWeb user interfaceEnabledYes
Optional integrations

Analyzer

APM CentralHTTPS443TCPIntegration between the Analyzer and APM CentralEnabledYes
AnalyzerOrganization LDAP systemLDAP389TCPNon-Secure or LDAPS (Secure LDAP, also known as LDAP over SSL)DisabledYes

PATROL Agent

(running the BMC PATROL Knowledge Module for Application Management)

AnalyzerHTTPS443TCPPATROL Agent retrieves data from the Analyzer so it can be used by TrueSight Infrastructure ManagementEnabledYes

Third party tools

Analyzer/Collector Rest APIHTTPS443TCP

Third party tool retrieves data from the Analyzer

EnabledYes
Analyzer/CollectorSNMP Enterprise Management SystemSNMP162UDPSNMP traps (including communication from the Analyzer to trap-based event integrations with TrueSight Infrastructure Management)DisabledYes
SNMP Enterprise Management SystemAnalyzer/CollectorSNMP161UDPSNMP pollingDisabledYes

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