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    The following table lists the default configurations of protocols and ports for different services used by the BMC Real End User Experience Monitoring Software Edition.


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    Press F to view the table in full-screen mode. 

    Note

    If you change the Analyzer-to-Collector port, the BMC Real End User Experience Monitoring Software Edition user interface port also changes for users. The user interface works with the same default HTTPS port number 443 as the Real User Analyzer-to-Collector connection.
    SourceDestination

    Service

    Default Port

    Protocol

    Function

    Default state

    Port configurable

    Notes

    AnalyzerCollector(s)

    HTTPS

    443

    TCP

    Analyzer retrieves data from the Collector(s)

    Enabled

    Yes

    If the two components using this port are on different sides of a firewall, make sure to allow traffic through the port on your firewall.



    Cloud Probe(s)CollectorHTTPS443TCPCollector receives data from the Cloud Probe(s)EnabledYes
    TrueSight ConsoleAnalyzer(s)HTTPS443TCP

    TrueSight console retrieves data from the Analyzer

    EnabledYes
    EUEM user interfaceAnalyzer/CollectorHTTP,
    HTTPS
    80
    443
    TCPWeb user interfaceEnabledYes
    Optional integrations

    Analyzer

    APM CentralHTTPS443TCPIntegration between the Analyzer and APM CentralEnabledYes
    AnalyzerOrganization LDAP systemLDAP389TCPNon-Secure or LDAPS (Secure LDAP, also known as LDAP over SSL)DisabledYes

    PATROL Agent

    (running the BMC PATROL Knowledge Module for Application Management)

    AnalyzerHTTPS443TCPPATROL Agent retrieves data from the Analyzer so it can be used by TrueSight Infrastructure ManagementEnabledYes

    Third party tools

    Analyzer/Collector Rest APIHTTPS443TCP

    Third party tool retrieves data from the Analyzer

    EnabledYes
    Analyzer/CollectorSNMP Enterprise Management SystemSNMP162UDPSNMP traps (including communication from the Analyzer to trap-based event integrations with TrueSight Infrastructure Management)DisabledYes
    SNMP Enterprise Management SystemAnalyzer/CollectorSNMP161UDPSNMP pollingDisabledYes

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