This topic contains the best practices to be adopted when migrating to Infrastructure Management 10.7.
At a minimum, complete the following actions before attempting a migration:
Migration involves installing new BMC TrueSight Infrastructure Management Servers version 10.7 and Integration Service hosts. The old and new environments run in parallel for some period of time until all BMC PATROL Agents are upgraded to 10.7 and all integrations with the BMC TrueSight Infrastructure Management Server 10.7 are configured, tested, and fully enabled.
In a true migration, there are no differences between the BMC TrueSight Infrastructure Management Server and Integration Service versions to be concerned with the new BMC TrueSight Infrastructure Management Server because you will be upgrading all the agents to 10.0 and pointing them to the new environment.
The migration process involves the following steps in the order listed.
Upgrade agents and KMs. The upgrade process must include pointing the agents to the new infrastructure by assigning them to the new 10.7 Integration Service nodes as the agents are upgraded. For more information, see Upgrading the Infrastructure Management components.
As PATROL Agents 10.7 are installed on new hosts, the installation package must contain the integration settings for the new 10.7 Integration Service hosts.
Maintain event propagation from the BMC TrueSight Infrastructure Management Server 10.7 to the older Server until the following is complete:
This allows you to maintain the older event processing workflows until you are ready to enable all event management, event to ticket generation, other external event propagation, service modeling and other features with the new BMC TrueSight Infrastructure Management Server(s).
After all the agents are upgraded and all external integrations (BMC Remedy IT Service Management, Atrium CMDB, service modeling, xMatters, and so on) are upgraded and tested, enable event management, automated ticket workflows, service modeling, and other features in Infrastructure Management 10.7. At this point, you will “go live” in Infrastructure Management 10.7. Disable these integrations in the older system(s).
Decommission the older BMC TrueSight Infrastructure Management Server(s) and Integration Services.