Before installing the Integration Service, review the following requirements:

Hardware requirements

When determining the size of your environment for data event management and impact event management, consider the following hardware requirements for the Integration Service.

Note

  • The recommended hardware requirements are valid, whether you use physical or virtual machines.
  • If you are installing the Integration Service in a virtual environment, ensure to reserve CPU and memory resources.
  • You can install a new version of the Integration Service on the same system as the previous Integration Service, provided the system has sufficient disk space to accommodate both versions.
EnvironmentConfiguration ItemData event management and impact event management
Small

Platform

CPU: 2 vCPU, Frequency: 2.2 GHz

RAM

4 GB

Storage

50 GB of available disk space

Medium

Platform

CPU: 4 vCPU, Frequency: 2.2GHz

RAM

8 GB

Storage

50 GB of available disk space

Large

Platform

CPU: 4 vCPU, Frequency: 2.2GHz

RAM

8 GB

Storage

50 GB of available disk space

Operating system requirements

Microsoft Windows

ComponentRequirement

User Rights

Administrative privileges

Supported versions of Microsoft Windows

  • Windows 2008 SP2 (64 bit)
  • Windows 2008 R2 (64 bit)
  • Windows 2012 Standard Edition (64 bit)
  • Windows 2012 Datacenter Edition (64 bit)
  • Windows 2012 R2 Standard Edition (64 bit)
  • Windows 2012 R2 Datacenter Edition (64 bit)
  • Windows 2016 Standard Edition (64 bit)
  • Windows 2016 Datacenter Edition (64 bit)

Linux

ComponentRequirement

User Rights

Administrative privileges

Supported versions of Linux

  • Red Hat Enterprise Linux (64 bit)
    6.7
    6.8
    7.0
    7.1
    7.2
    7.3 
  • SUSE Linux Enterprise Server (64 bit)
    11 SP2
    11 SP3
    12
  • Oracle Linux Server (64 bit)
    6.7 (Supported with TrueSight Infrastructure Management 10.7.00.001 and later)
    6.8
    7.3

 

On Red Hat Enterprise Linux, the following libraries must be installed before installing the Integration Service.   

The preferred method to add any missing libraries is to use the yum command to fetch the necessary library packages from the RHN (Red Hat Network) repository via the internet.  To use this method, a Red Hat subscription is needed. Register the system by clicking System->Administration->Red Hat Subscription Manager in the menu on the server itself.  After registering the system, you can use "yum install" to download and install the required libraries from the RHN.

Library

Command to install the library on Red Hat Enterprise Linux

Command to install the library on SUSE Linux

libXtst (32-bit)

libXtst (64-bit)

yum install libXtst.i686 libXtst.x86_64
            libXtst-1.0.1-3.1
            libX11-devel-1.0.3-11.el5
N/A

glibc (32-bit)

glibc (64-bit)

yum install glibc.i686 glibc.x86_64 
            glibc-2.12.x86_64
            glibc-2.12-1.107.el6.i686
            glibc-devel-2.5-65
zypper install glibc-32bit glibc

libstdc++ (32-bit)

libstdc++ (64-bit)

yum install libstdc++.i686 libstdc++.x86_64 
zypper install libstdc++-32bit libstdc++

compat-libstdc++-33 (32-bit)

compat-libstdc++-33 (64-bit)

yum install compat-libstdc++-33.i686 
            compat-libstdc++-33.x86_64
          compat-libstdc++-33-3.2.3-69.e16.i686 
zypper install libstdc++33-32bit libstdc++33

compat-libstdc++-296 (32-bit)

compat-libstdc++-296 (64-bit)

yum install compat-libstdc++-296.i686 compat-libstdc++-296.x86_64

 

N/A

pam (32-bit)

pam (64-bit)

yum install pam.i686 pam.x86_64
            pam-1.1.1-13.e16.i686
zypper install pam-32bit pam
libgtk-x11-2 (32-bit)
yum install libgtk-x11-2.0.so.0
N/A
libfreebl3.soyum install libfreebl3.soN/A

Note

  • To avoid errors while installing 32-bit libraries, BMC recommends that you install 32-bit libraries together with the 64-bit libraries.
  • After installing the libraries, run yum check to ensure that the libraries are not corrupt.

Guidelines and limitations for deployment

Follow these guidelines when planning the hardware deployment:

  • The load can be distributed across one or more Integration Services by keeping the total load on the server constant as per the deployment type. You can configure a maximum of 25 Integration Services.

  • You can configure a maximum of 500 PATROL Agents per Integration Service in a small deployment and 900 in medium and large deployments.
  • To distribute the load, you can configure up to three Integration Services on the same Integration Service host computer. For more information, see Sizing chart for multiple Integration Services running on the same Integration Service host.

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