Before downloading and installing the components that compose the Triage and Remediation solution, ensure that you possess the , the TrueSight Operations Management Add-On that entitles you to use the products that enable the solution. The Triage and Remediation license add-on entitles you to download and install the following BMC Atrium Orchestrator component products:
You may use these BMC Atrium Orchestrator component products only within the context of the license add-ons that you have purchased. Using more license capacity for BMC Atrium Orchestrator component products than that listed is prohibited. Third-party BMC Atrium Orchestrator Application Adapters are licensed separately.
When you purchase the Triage and Remediation License Add-On, you receive the license rights to the BMC Atrium Orchestrator Runbooks-Triage and Remediation and the rights to the unrestricted use of the following three BMC Atrium Orchestrator Base Adapters:
Review prerequisites for the Triage and Remediation Solution
Install the BMC Atrium Orchestrator platform components
Download and run the BMC Atrium Orchestrator Content Installer
|Create the BMC Remedy IT Service Management logon acount||Creating BMC Remedy ITSM logon account ID|
Following installation of the Triage and Remediation solution, refer to , which describes how to configure and use the solution.