Use one of the following methods to access the installation program:
On the License Agreement page, read the agreement and select the I agree to the terms of the license agreement option, and click Next.
If you do not agree to the terms of the license agreement, the installation process will not continue.
Accept the default directory in the Destination Directory box.
If you are installing BMC Impact Integration Web Services on the same computer in which the BMC TrueSight Infrastructure Management Server is installed, do not choose the directory in which Infrastructure Management is installed as the destination directory. Install BMC Impact Integration Web Services in a separate directory.
Click Browse to search for another directory path on the file system.
Review the installation details.
If the details are correct, click Install.
On the Installation Summary page, you can click View Log to view thelick Done to exit the installation wizard.
The installation installs a stand-alone Tomcat server and Axis2 components.
The BMC Impact Integration Web Services components are installed under $IIWS_HOME/Tomcat/webapps/imws/WEB-INF/.
The following table describes the directory contents of the BMC Impact Integration Web Services installation package.
The Axis archive file for the BMC Impact Integration Web Services server includes the jar files and class files; the wsdl and xsd files; and the web service configuration file.
Defines the logging properties for BMC Impact Integration Web Services.
The BMC Impact Integration Web Services trace log is created under the $IIWS_HOME/Tomcat/logs/iiws.log directory, by default.
The keystore files for running HTTPS for BMC Impact Integration Web Services server.
Provides the sample code for developing the BMC Impact Integration Web Services client.
A directory that is created when you run BMC Impact Integration Web Services that contains the persistent files for BMC Impact Integration Web Services.
After installing and starting the server, you can verify that the BMC Impact Integration Web Services server wsdl file is installed through the following example URLs (where host name represents the name of the host where BMC Impact Integration Web Services is installed, and port is the port number assigned to BMC Impact Integration Web Services):
The default port is 9080.
The default port is 9443.
To troubleshoot installation issues, you can view the installation logs.
On UNIX systems, if more than one Java Virtual Machine (JVM) is installed on the computer, you must uninstall BMC Impact Integration Web Services by running the
./setup_IIWS.bin LAX_VM "<java_path>" command, where <java_path> is the location in which Java is installed.
If the IIWS logs display an error "Invalid connection handle <handle number>. This occurs because the IIWS client uses the cached connections. To troubleshoot this issue, do the following: