Maintenance outage for upgrade on Sunday, September 22

This site,, will be inaccessible for two hours starting at 9 AM CDT, Sunday, September 22, for a platform upgrade.

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    If you integrate with other instance of the Atrium Single Sign-On Server after the TrueSight Presentation Server installation or a new certificate is generated in the original Single Sign-On Server, you must import the custom certificate for the updated Single Sign-On Server: 

    1. Log in to the computer where the TrueSight Presentation Server is installed.
    2. Open the Atrium Single Sign-On Server in a browser.
    3. From the web browser, export the custom certificate and save it.
    4. Open a command prompt and change the directory to the <InstallationDirectory>\truesightpserver\modules\jre\bin folder.
    5. Run the following command:

      keytool -importcert -alias "<alias name>" -file "<.cert file path>" -keystore "<cacerts path>" -noprompt -storepass changeit
      • <alias name> is the name of the alias.
      • <.cert file path> is the full path of the .cer file that you saved.
      • <cacerts path> is the full path to the cacerts file.

      For example:

      keytool -importcert -alias AtriumSSO -file C:\Users\HE112504a\Desktop\certificate.cert" -keystore "D:\Program Files\BMC Software\TrueSightPServer\truesightpserver\modules\jre\lib\security\cacerts" -noprompt -storepass changeit
    6. Restart the TrueSight Presentation Server.