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    BMC Software recommends that you follow these high-level implementation phases for deploying the TrueSight Operations Management system. 

    If you are new to TrueSight Operations Management, learn about the product's system architecture and usage, and review use cases to learn about which components and features you need to implement for your business.

    Plan and design

    Follow the planning process and complete the planning worksheets as you size and make decisions regarding the physical architecture, system setup, scalability, and integrations. 

    Planning worksheets for Operations Management
    Install and configure system components and data providersFollow the installation process for installing Atrium Single Sign-On, the Presentation Server, followed by the component products, which provide data to the Presentation Server.

    Installation process overview

    For the TrueSight Infrastructure Management installation, see Infrastructure Management installation and configuration process overview.

    Install integrations and configureInstall the integrations that will be required to support the use cases that you plan to implement.Integrating

    Populate the system with data by registering the component products

    Configuring Infrastructure Management to monitor and manage your infrastructure systems

    Setting up and managing synthetic transaction monitoring

    Setting up applications for monitoring

    Validate data

    Set up interfaces and views for monitoring.

    Use the product to verify whether or not data is being collected as expected. As you test, research and resolve issues with data population or system configuration.

    Monitoring applications

    Monitoring synthetic transactions by application

    Monitoring infrastructure devices

    Check the system components and tune the system performance

    Monitor the system components and determine whether the Operations Management system can support the data load.

    Contact Customer Support as needed.

    Component information

    Viewing App Visibility agent status and properties

    Application and Execution Plan status

    Performance and scalability guidelines for the Presentation Server


    Secure the system and roll out to tenants and end users

    Managing users and access control

    On an ongoing basis, back up the system. For instructions, see the following topics:

    Related topics

    Deployment options for Operations Management

    Best practice approach to infrastructure monitoring administration

    Upgrade process overview for the TrueSight Operations Management solution