The requirements and recommendations for providing high availability (HA) for BMC Real End User Experience Monitoring components are as follows:

  • To increase the likelihood that a VM has sufficient resources when it restarts, set its HA restart priority to High.
  • For the Real User Analyzer, do not configure the isolation response to switch power off. Also, BMC recommends that you test all failover targets to ensure that any Real User Collector feeds are available to the Real User Analyzer.

Additional VMware resources for high-availability information

The following sites, which are not created or endorsed by BMC, provide information that you might find helpful:

  • vSphere Availability Guide (Version 4.1)
  • VMware High Availability (VMware HA): Deployment Best Practices
  • VMware vSphere 4.1 Documentation
  • VMware vSphere 4 - ESXi Installable and vCenter Server Documentation Center
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