This section presents some of the FAQs about upgrading the Infrastructure Management Server.
The previous released versions: Infrastructure Management 10.0.500 or 10.5.xx with the latest service packs applied. For more information, see Preparing for the Infrastructure Management upgrade.
BMC recommends that the BMC TrueSight Infrastructure Management Server be upgraded first.
Yes, KMs compatible with existing PATROL Agent versions will continue to work.
Yes. For the complete compatibility matrix, see Presentation Server, Infrastructure Management, and PATROL Agent compatibility matrices.
Yes, the existing license file will work. Contact Customer Support for obtaining the latest license file.
Yes. BMC recommends that you back up your existing environment before the upgrade so that the environment can be restored in case of a failure.
Yes, this will work without making any changes to database.
In a multi-server deployment, first upgrade the Child Servers followed by the Central Server.
This section presents some of the FAQs about upgrading the Integration Service.
Yes. Install a fresh 10.7 Integration Service, start upgrading each PATROL Agent, and move it to new Integration Service.
Yes, multiple Integration Services are supported. You can install a fresh 10.7 Integration Service on the same computer and move the upgraded PATROL Agents to this Integration Service.
Yes, you can install a new 10.7 Integration Service on a different computer and move the PATROL Agents to that Integration Service.
Yes, data collection from the remaining Integration Service(s) continues.
Infrastructure Management 10.7 works with Integration Services 10.0.xx and 10.5.xx with the latest service pack applied.
You can install 10.7 Integration Services side-by-side on the same host or another host, and then upgrade the PATROL Agents and directly connect to them to the 10.7 Integration Services.