Downloading the installation files

TrueSight Operations Management component products

TrueSight Operations Management includes the TrueSight Presentation Server and one or more of the following component installations:

• TrueSight Infrastructure Management
  
• TrueSight App Visibility Manager components, which consists of the following components:
  
  • TrueSight App Visibility Manager Server
  • TrueSight App Visibility Agents:
    
    • App Visibility agent for Java
    • App Visibility agent for .NET
• Synthetic Transaction Execution Adapter Agent
• Real End User Experience Monitoring

If you are installing the product for the first time, you do not need to apply service packs or patches before you begin using the product. When new service packs and patches are released for the Operations Management program, you will perform an upgrade of the product to apply the latest changes. To install the product for the first time or apply product updates, select the Product Patches tab and download the latest service pack or patch. You can find the latest information about service packs and patches under Release notes and notices.

Download links for installation files 

Click a product or component link in the following table to access the EPD website and page that contains the installation files. From the EPD page you can select and download the installation files for your platform. Access to the EPD website requires that you provide your BMC Support credentials, and you must be licensed for the product to access the download page. You might also be prompted to complete the Export Compliance Form.

EPD link to product or component	Description of content
Atrium Single Sign On patches	EPD page that contains the patch installation files BMC recommends that you install the latest patch version, which provides a full installation of the product.
TrueSight Presentation Server	TrueSight Presentation Server Version 10.7.00 for Windows TrueSight Presentation Server Version 10.7.00 for Linux Supplementary Material - 489355
TrueSight Infrastructure Management	TrueSight Infrastructure Management Base Monitoring Installation Repository Version 10.7.00 TrueSight Infrastructure Management Extended Monitoring Installation Repository Version 10.7.00 TrueSight Infrastructure Management Repository infrastructure upgrade Version 10.7.00 PATROL Installation Utility Version 10.7.00 for all platforms Third Party Open Source Software
TrueSight App Visibility Manager	TrueSight App Visibility Manager Server Version 10.7.00 for all platforms Supplementary Material - 489355
TrueSight App Visibility Agent	TrueSight App Visibility Agent Version 10.7.00 for .NET TrueSight App Visibility Agent Version 10.7.00 for Java for all platforms
TrueSight Synthetic Monitor with Borland Silk Performer	BMC Synthetic Transaction Execution Adapter Version 10.7.00 Borland Silk Performer Synthetic Transaction Monitoring Version 17.5.00 for BMC Software Silk Performer - Silent Install Properties Version 17.5.00 Silk Performer Execution Module - Silent Install Properties Version 17.5.00 Silk Performer Execution Module Version 17.5.00 Silk TrueLog Explorer 17.5.00 Supplementary Material - 489355 Third Party Open Source Software - 489411
BMC Real End User Experience Monitoring Software Edition	Configuration Pack for Mobile Version 14.0.00 Real User Alerts Integration Package with TrueSight Infrastructure using SNMP Traps 10.7.00 for all platforms Real User Cloud Probe Version 10.7.00 for all platforms Real User Server Version 10.7.00

List of installation files

The following tables list the installation and third party supplementary materials files to download for TrueSight Operations Management 10.7.00.

TrueSight Presentation Server

TrueSight Infrastructure Management

BMC TrueSight App Visibility Manager (Server and Agents)

BMC TrueSight Synthetic Monitor with Borland Silk Performer

TrueSight Real End User Experience Monitoring

Where to go from here

Carefully review the system requirements for your platform and other tasks necessary for  setting up the installation environment . You must perform these tasks before you launch the installation program.