You obtain the installation files for the TrueSight Operations Management solution from the BMC Electronic Product Distribution (EPD) site. Your ability to access product pages on the EPD website is determined by the license entitlements purchased by your company. 

This topic contains the following sections:

Related topics

Installing the Presentation Server

Installing Infrastructure Management components

Installing App Visibility Manager components

Installing a Transaction Execution Adapter Agent

Installing the BMC Real End User Experience Monitoring Software Edition

Installing The Atrium Single Sign-On server

License entitlements

TrueSight Operations Management component products

TrueSight Operations Management includes the TrueSight Presentation Server and one or more of the following component installations:

  • TrueSight Infrastructure Management
  • TrueSight App Visibility Manager components, which consists of the following components:
    • TrueSight App Visibility Manager Server
    • TrueSight App Visibility Agents:
      • App Visibility agent for Java
      • App Visibility agent for .NET
  • Synthetic Transaction Execution Adapter Agent
  • Real End User Experience Monitoring

If you are installing the product for the first time, you do not need to apply service packs or patches before you begin using the product. When new service packs and patches are released for the Operations Management program, you will perform an upgrade of the product to apply the latest changes. To install the product for the first time or apply product updates, select the Product Patches tab and download the latest service pack or patch. You can find the latest information about service packs and patches under Release notes and notices.

Download links for installation files 

Click a product or component link in the following table to access the EPD website and page that contains the installation files. From the EPD page you can select and download the installation files for your platform. Access to the EPD website requires that you provide your BMC Support credentials, and you must be licensed for the product to access the download page. You might also be prompted to complete the Export Compliance Form.

EPD link to product or componentDescription of content

Atrium Single Sign On patches

EPD page that contains the patch installation files

BMC recommends that you install the latest patch version, which provides a full installation of the product.

TrueSight Presentation Server

  • TrueSight Presentation Server Version 10.7.00 for Windows
  • TrueSight Presentation Server Version 10.7.00 for Linux
  • Supplementary Material - 489355

TrueSight Infrastructure Management

  • TrueSight Infrastructure Management Base Monitoring Installation Repository Version 10.7.00
  • TrueSight Infrastructure Management Extended Monitoring Installation Repository Version 10.7.00
  • TrueSight Infrastructure Management Repository infrastructure upgrade Version 10.7.00
  • PATROL Installation Utility Version 10.7.00 for all platforms
  • Third Party Open Source Software

TrueSight App Visibility Manager

  • TrueSight App Visibility Manager Server Version 10.7.00 for all platforms
  • Supplementary Material - 489355
TrueSight App Visibility Agent
  • TrueSight App Visibility Agent Version 10.7.00 for .NET
  • TrueSight App Visibility Agent Version 10.7.00 for Java for all platforms
TrueSight Synthetic Monitor with Borland Silk Performer
  • BMC Synthetic Transaction Execution Adapter Version 10.7.00
  • Borland Silk Performer Synthetic Transaction Monitoring Version 17.5.00 for BMC Software
  • Silk Performer - Silent Install Properties Version 17.5.00
  • Silk Performer Execution Module - Silent Install Properties Version 17.5.00
  • Silk Performer Execution Module Version 17.5.00
  • Silk TrueLog Explorer 17.5.00
  • Supplementary Material - 489355
  • Third Party Open Source Software - 489411
BMC Real End User Experience Monitoring Software Edition
  • Configuration Pack for Mobile Version 14.0.00
  • Real User Alerts Integration Package with TrueSight Infrastructure using SNMP Traps 10.7.00 for all platforms
  • Real User Cloud Probe Version 10.7.00 for all platforms
  • Real User Server Version 10.7.00

The following tables list the installation and third party supplementary materials files to download for TrueSight Operations Management 10.7.00.

TrueSight Presentation Server

 Expand to see Presentation Server installation files.

EPD (e-Item) name

Platform

Product file name

Description
Product files
TrueSight Presentation Server Version 10.7.00 for WindowsMicrosoft WindowsTrueSight_Presentation_Server
_10.7_Windows.zip
Installation files for TrueSight Presentation Server 10.7 for Windows installations
TrueSight Presentation Server Version 10.7.00 for LinuxLinuxTrueSight_Presentation_Server
_10.7_Linux.tar.gz
Installation files for TrueSight Presentation Server 10.7 for Linux installations
Third party software file
Third Party Open Source Software - 489355All platformsTrueSight_Operations_Management_10.7_TPS.zipCompressed archive of third party open source software files
License information files
License Information for TrueSight Presentation Server Version 10.7.00All PlatformsEPODNOPRODUCTLICENSEKEYREQUIRED.docDocument listing the license key requirements for TrueSight Presentation Server 10.7.00

TrueSight Infrastructure Management

 Expand to see Infrastructure Management installation files.

EPD (e-Item) name

Platform

Product file name

Description
Product files    

TrueSight Infrastructure Management Version 10.7.00 - Core Components

Microsoft Windows

TrueSight_Infra_Mgmt_10.7
_CoreComponents_Windows.zip

Installation files for TrueSight Infrastructure Management 10.7 for Windows installations

TrueSight Infrastructure Management Version 10.7.00 - Core Components

Linux

TrueSight_Infra_Mgmt_10.7
_CoreComponents_Linux.tar.gz

Installation files for TrueSight Infrastructure Management 10.7 for Linux installations
Supplementary product files    
TrueSight Infrastructure Management Version 10.7.00 - Extensions for Atrium CMDBMicrosoft Windows/NT TrueSight_Infra_Mgmt_10.7
_ExtensionsForAtriumCMDB_Windows.zip
Installation files for CMDB Extensions 10.7 for Windows installations
TrueSight Infrastructure Management Version 10.7.00 - Extensions for Atrium CMDBLinux TrueSight_Infra_Mgmt_10.7
_ExtensionsForAtriumCMDB_Linux.tar.gz
Installation files for CMDB Extensions 10.7 for Linux installations
TrueSight Infrastructure Management Version 10.7.00 - Extensions for Atrium CMDBSolaris TrueSight_Infra_Mgmt_10.7
_ExtensionsForAtriumCMDB_Solaris.tar.gz
Installation files for CMDB Extensions 10.7 for Solaris installations
TrueSight Infrastructure Management SNMP Adapter Configuration Manager Version 10.7.00Microsoft Windows/NTTrueSight_10.7
_SNMP_Adapter_Config_Mgr_Windows.zip
Installation files for SNMP Adapter Configuration Manager 10.7 for Windows installations
TrueSight Infrastructure Management SNMP Adapter Configuration Manager Version 10.7.00LinuxTrueSight_10.7
_SNMP_Adapter_Config_Mgr_Linux.tar.gz
Installation files for SNMP Adapter Configuration Manager 10.7 for Linux installations
TrueSight Infrastructure Management SNMP Adapter Configuration Manager Version 10.7.00SolarisTrueSight_10.7
_SNMP_Adapter_Config_Mgr_Solaris.tar.gz
Installation files for SNMP Adapter Configuration Manager 10.7 for Solaris installations
PATROL Installation Utility Version 10.7.00  - Windows OnlyMicrosoft Windows/NT

ins_WINDOWS_10700.zip

Installation files for PATROL Installation Utility 10.7 for Windows installations
PATROL Installation Utility Version 10.7.00 - All UNIX/LINUXAll Platforms

ins_ALL_10700.tar

Installation files for PATROL Installation Utility 10.7 for all platform installations
PATROL Installation Utility Version 10.7.00 - All UNIX/LINUXAIX

ins_AIX_10700.tar

Installation files for PATROL Installation Utility 10.7 for AIX installations
PATROL Installation Utility Version 10.7.00 - All UNIX/LINUXHP-UXins_HP_10700.tarInstallation files for PATROL Installation Utility 10.7 for HP-UX installations
PATROL Installation Utility Version 10.7.00 - All UNIX/LINUXLinuxins_LINUX_10700.tarInstallation files for PATROL Installation Utility 10.7 for Linux installations
PATROL Installation Utility Version 10.7.00 - All UNIX/LINUXSolaris x86-64ins_SOLARIS_10700.tarInstallation files for PATROL Installation Utility 10.7 for Solaris x86-64 installations
PATROL Installation Utility Version 10.7.00 - All UNIX/LINUXsolaris SPARCins_LINUX_10700.tarInstallation files for PATROL Installation Utility 10.7 for Solaris SPARC installations
TrueSight Infrastructure Management Repository infrastructure upgrade Version 10.7.00All Platformsins_ALL_10700.tarInstallation files for TrueSight Infrastructure Management Repository infrastructure upgrade 10.7   for all platform installations
TrueSight Infrastructure Management Repository infrastructure upgrade Version 10.7.00Windowsins_ALL_10700.tarInstallation files for TrueSight Infrastructure Management Repository infrastructure upgrade 10.7   for Windows installations
TrueSight Infrastructure Management Base Monitoring Installation Repository Version 10.7.00

All Platforms

TrueSight_10.7_Base_Repository_03-2017.zip

Truesight Infrastructure Management Base Monitoring Installation Repository
TrueSight Infrastructure Management Extended Monitoring Installation Repository Version 10.7.00All Platforms

TrueSight_10.7_Extended_Repository_03-2017.zip

Truesight Infrastructure Management Extended Monitoring Installation Repository
Third party software file
Third Party Open Source Software - 480208All platformsThirdParty_Softwares_DRTSO.10.7.zipCompressed archive of third party open source software files
License information files

License Information for TrueSight Infrastructure Management Version 10.7.00

All platforms

EPD_Temp_TrueSight_v10_7.zip

Document listing the license key requirements for TrueSight Infrastructure Management 10.7.00. (Applicable to all supported platforms)
License Information for PATROL Installation Utility Version 10.0.03All platformsEPODNOPRODUCTLICENSEKEYREQUIRED.docDocument listing the license key requirements for PATROL Installation Utility 10.0.03

BMC TrueSight App Visibility Manager (Server and Agents)

 Expand to see App Visibility Manager installation files.

EPD (e-Item) name

Platform

Product file name

Description
Product files
TrueSight App Visibility Manager Server Version 10.7.00 for WindowsMicrosoft Windowsad_server_win_10.7.00.zipInstallation files for TrueSight  App Visibility Server 10.7 for Windows installations
TrueSight App Visibility Manager Server Version 10.7.00 for LinuxLinuxad_server_unix_10.7.00.tar.gz Installation files for TrueSight App Visibility Server 10.7 for Linux installations
TrueSight App Visibility Agent Version 10.7.00 for .NETMicrosoft Windowsad_dot_net_agent_10.7.00.zip Installation files for TrueSight  App Visibility Agent for .NET 10.7 for Windows installations
TrueSight App Visibility Agent Version 10.7.00 for JavaLinux ad_java_agent_unix_10.7.00.tar.gz
Installation files for TrueSight App Visibility Agent for Java 10.7 for Linux installations
TrueSight App Visibility Agent Version 10.7.00 for JavaMicrosoft Window ad_java_agent_win_10.7.00.zip Installation files for TrueSight App Visibility Agent for Java 10.7 for Windows installations
Third party software files
Third Party Open Source Software - 489355All platformsTrueSight_Operations_Management_10.7_TPS.zipCompressed archive of third party open source software files

License information files

License Information for TrueSight App Visibility Agent Version 10.7.00

All platformsEPODNOPRODUCTLICENSEKEYREQUIRED.docDocument listing the license key requirements for TrueSight App Visibility 10.7.00

BMC TrueSight Synthetic Monitor with Borland Silk Performer

 Expand to see Synthetic Monitor installation files.

EPD (e-Item) name

Platform

Product file name

Description
Product files

Silk Performer for TrueSight Operations Management Version 17.5.00 for BMC Software

Microsoft Windows

SPSTMforBMC-175-hf1.exe

Installation files for Silk Performer for TrueSight Operations Management 10.7 for Windows installations

Synthetic Transaction Execution Adapter Version 10.7.00

Microsoft Windows

TEA-Agent_75.zip

Installation files for Synthetic Transaction Execution Adapter Version 10.7.00 for Windows installations

Silk TrueLog Explorer 17.5.00

Microsoft Windows

silktruelogexplorer-175-hf1.exe

Installation files for Silk TrueLog Explorer 17.5.00 for Windows installations

Silk Performer agent Version 17.5.00

Microsoft Windows

silkperformer-175-hf1-agent.exe

Installation files for Silk Performer agent 17.5.00 for Windows installations
Silk Performer agent - Silent Install Properties Version 17.5.00Microsoft Windowssilent.agent.propertiesProperties file for silent installation of Silk Performer agent 17.5.00 for Windows installations

Silk Performer - Silent Install Properties Version 17.5.00

Micorsoft Windowssilent.propertiesProperties file for silent installation of Silk Performer 17.5.00 for Windows
Third party software file
Third Party Open Source Software - 489355All platformsTrueSight_Operations_Management_10.7_TPS.zipCompressed archive of third party open source software files
License information files

License Information for TrueSight Synthetic Monitor with Borland Silk Performer Version 10.7.00

All Platforms

EPODNOPRODUCTLICENSEKEYREQUIRED.doc

Document listing the license key requirements for TrueSight Synthetic Monitor with Borland Silk Performer 10.7.00

TrueSight Real End User Experience Monitoring

 Expand to see Real End User Experience Monitoring installation files.

EPD (e-Item) name

Platform

Product file name

Description
Product files
Real End User Experience Monitoring Software Edition 10.7.00LinuxEUEM_Server_10.7.00.101.tar.gzInstallation files for TrueSight Real End User Experience Monitoring 10.7 for Linux installations
Real User Cloud Probe Version 10.7.00Microsoft Windowscp_installer_windows_24-0-9.zipInstallation files for Real User Cloud Probe 10.7 for Windows installations
Real User Cloud Probe Version 10.7.00Linuxcp_installer_linux_24-0-9.tgzInstallation files for Real User Cloud Probe 10.7 for Linux installations
Config Pack for Mobile Version 10.7.00All PlatformsMobile-configuration-pack.zipConfiguration pack that provides a dashboard to monitor metrics for mobile and non-mobile traffic
License information files

License Information for BMC Real End User Experience Monitoring  Version 10.7.00

All PlatformsEPD_BMCTrueSight_Coradiant.docDocument listing the license key requirements for TrueSight Real End User Experience Monitoring 10.7.00

Where to go from here

Carefully review the system requirements for your platform and other tasks necessary for  setting up the installation environment . You must perform these tasks before you launch the installation program.

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