Maintenance outage for upgrade on Sunday, September 22

This site, docs.bmc.com, will be inaccessible for two hours starting at 8 AM CDT, Sunday, September 22, for a platform upgrade.

    Page tree
    Skip to end of metadata
    Go to start of metadata

    This topic provides the procedure to apply feature packs or fix packs on the Presentation Server silently. You can also apply feature packs or fix packs on the Presentation Server by using the upgrade wizard.

    Related topic

    Upgrading from an earlier version of the Presentation Server? See Upgrading the Presentation Server silently

    To upgrade the Presentation Server silently

    1. On a command line, navigate to the Disk1 folder in the installation file structure.
    2. Enter the following command:
      • Windows

        setup.exe -i silent -DOPTIONS_FILE="<Full File Path>\server-silent-fixpack-options-windows.txt"
        Example: setup.exe -i silent -DOPTIONS_FILE="C:\Disk1\server-silent-fixpack-options-windows.txt"
      • Linux

        ./install.sh -i silent -DOPTIONS_FILE="<Full File Path>/server-silent-fixpack-options-linux.txt"
        Example:./install.sh -i silent -DOPTIONS_FILE="/tmp/TrueSightPServer/Disk1/server-silent-fixpack-options-linux.txt"
    3. Review the Presentation Server installation log files located in the following directories:
      • Windows
        \Temp\truesightpserver_fixpack_log.txt
      • Linux
        /tmp/truesightpserver_fixpack_log.txt 

    To upgrade the Presentation Server silently in a high availability deployment

    1. On the computer on which the existing version of the secondary Presentation Server is installed, open a CLI command prompt.
    2. Navigate to the (WindowsTrueSightPServer\truesightpserver\bin or (LinuxTrueSightPServer/truesightpserver/bin directory and run the following command to stop the secondary server:

      tssh server stop secondary 
    3. On the computer on which the existing version of the primary Presentation Server is installed, complete the following steps:
      1. On a command line, navigate to the Disk1 folder in the installation file structure.
      2. Enter the following command:
        • Windows

          setup.exe -i silent -DOPTIONS_FILE="<Full File Path>\server-silent-fixpack-options-windows.txt"
          Example: setup.exe -i silent -DOPTIONS_FILE="C:\Disk1\server-silent-fixpack-options-windows.txt"
        • Linux

          ./install.sh -i silent -DOPTIONS_FILE="<Full File Path>/server-silent-fixpack-options-linux.txt"
          Example:./install.sh -i silent -DOPTIONS_FILE="/tmp/TrueSightPServer/Disk1/server-silent-fixpack-options-linux.txt"
      3. Review the Presentation Server installation log files located in the following directories:
        • Windows
          \Temp\truesightpserver_fixpack_log.txt
        • Linux
          /tmp/truesightpserver_fixpack_log.txt
    4. On the computer on which the existing version of the secondary Presentation Server is installed, complete the following steps:
      1. On a command line, navigate to the Disk1 folder in the installation file structure.
      2. Enter the following command:
        • Windows

          setup.exe -i silent -DOPTIONS_FILE="<Full File Path>\server-silent-fixpack-options-windows.txt"
          Example: setup.exe -i silent -DOPTIONS_FILE="C:\Disk1\server-silent-fixpack-options-windows.txt"
        • Linux

          ./install.sh -i silent -DOPTIONS_FILE="<Full File Path>/server-silent-fixpack-options-linux.txt"
          Example:./install.sh -i silent -DOPTIONS_FILE="/tmp/TrueSightPServer/Disk1/server-silent-fixpack-options-linux.txt"
      3. Review the Presentation Server installation log files located in the following directories:
        • Windows
          \Temp\truesightpserver_fixpack_log.txt
        • Linux
          /tmp/truesightpserver_fixpack_log.txt

    Where to go from here

    To verify the Presentation Server operation, see Verifying the Presentation Server operation after applying feature packs or fix packs

    For an overview of applying feature packs or fix packs on the Presentation Server, see Applying feature packs or fix packs on the Presentation Server.