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    Release notes and notices
    updated 23 Apr

    This section provides information about what is new or changed with the deployment of component products that make up the TrueSight Operations Management solution, including urgent issues, documentation updates, feature packs, and fix packs. 

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    Date

    Title

    Summary

    April 23, 201810.7.00.003: Fix Pack 3Fix Pack 3 for TrueSight Operations Management 10.7.00.
    December 15, 201710.7.00.002: Fix Pack 2Fix Pack 2 for TrueSight Operations Management 10.7.00.
    December 5, 201710.7.00.001: Fix Pack 1 for Real End User Experience Monitoring Software EditionFix Pack 1 for Real End User Experience Monitoring Software Edition that adds the activation key requirement for the Real User Analyzer.
    October 31, 201710.7.00.001: Fix Pack 1Fix Pack 1 for TrueSight Operations Management 10.7.00.
    July 26, 2017TrueSight Intelligence metric filterYou can now integrate TrueSight Intelligence and TrueSight Infrastructure Management to view metric data in TrueSight Intelligence.
    August 2, 2017

    Cannot upgrade App Visibility 10.5 server components to 10.7 in an HA environment on Linux

    Linux users in a high-availability environment must wait for the upcoming fix pack before upgrading to 10.7.
    June 21, 2017Documentation updates
    • Topics that describe the integration with the BMC Dashboards for BSM product were removed from the TrueSight Infrastructure Management documentation. This integration is not supported.
    • Topics about high availability were added or updated.
    March 28, 201710.7.00 enhancements

    Enhancements available in this release:

    • Presentation Server
      • Support for RedHat Enterprise Linux 7.3 (64-bit)
      • Support for Oracle Linux Server 6.8 and 7.3 (64-bit)

      • Support for Microsoft Windows 2016 -
        Standard Edition and Datacenter Edition (64-bit)

      • Multi-language support for
        English, Chinese, and German languages out-of-the-box
      • Integration with TrueSight SaaS products
      • Support for opening event details in a new tab or window
    • Infrastructure Management
      • Installation and upgrade
      • PATROL Knowledge Module deployment
      • High-availability deployment
      • Security enhancements
      • Integration
      • Data visualization using groups
      • License Usage report with High Count
      • User Preferences
      • Usability enhancements
      • Supportability improvements
      • TrueOps (Mobile app)
      • Database Express Bug Fixes (EBFs)
    • App Visibility
      • Installation and upgrades
      • Security
      • Data visualization for .NET Framework applications
      • Data visualization and metric rules for synthetic transaction monitoring
      • Data visualization for Real End User Experience Monitoring
      • Programmatic interfaces
      • Usability improvements
      • Data visualization and metric rules for synthetic transaction monitoring

    To create a PDF version of the 10.7.00 release notes, click here.

    Related topics


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    Known and corrected issues

    Downloading the installation files

    Support information

    Getting started

    License entitlements

    Getting started

     

    FAQs
     

     

    Planning

     

    Deployment planning and system requirements for solution component products

    Installing

     

    Install and configure solution components products

    Upgrading

     

    Upgrade or migrate and configure solution component products

    Integrating

     

    Integrate solution component products with other products

    Troubleshooting

     

    Deployment resolutions, error messages, logs, and contacting Support

    Presentation

     

    TrueSight Presentation Server

    TrueSight console

    Infrastructure

     

    TrueSight Infrastructure Management

    Applications

     

    TrueSight App Visibility Manager

    Real End User Experience Monitoring Software Edition

    TrueSight Synthetic Monitor

    Analytics

     

    TrueSight IT Data Analytics

    The following illustration shows the documentation available for the TrueSight Operations Management solution and provides links to the documentation. You can access a documentation space by clicking the corresponding box or use the search boxes to locate a specific topic. 

    TSOM_map

    The TrueSight Operations Management solution comprises several component products. Your licensing determines the products that you are entitled to download and install. Documentation for each component product is available in a separate documentation space in the BMC Online Documentation Portal.

    Use the search boxes to search the documentation sets that compose the TrueSight Operations Management solution.

     

    FAQs and additional resources

    This topic provides information that supplements the TrueSight Operations Management deployment 10.7 documentation. It contains the following sections:

    Frequently asked questions

    This section provides answers to frequently asked questions (FAQs) about TrueSight Operations Management.

     Where do I find release note information?

    The following table describes where you can find information previously provided in release notes.

    Type of information

    Found here in

    New features (enhancements) and other information

    10.7.00 enhancements

    • Issues corrected by the base release and its service packs and patches
    • Issues that are currently open

    Known and corrected issues

     Is all the content for TrueSight Operations Management 10.7 in this space?

    The documentation for TrueSight Operations Management 10.7 is split between multiple spaces, so a space-level search performed in the box in the left navigation pane does not search all the documentation for this release. The following spaces document this release:

    • TrueSight Operations Management Deployment 10.7This space contains information about the TrueSight Operations Management 10.7 release. TrueSight Operations Management is an integrated platform for service availability and performance management of your IT environment. It combines event management, impact management, performance monitoring, and application modeling in a single seamless solution for physical, virtual, and cloud environments.
    • TrueSight Presentation Server 10.7: This space contains information about the TrueSight Presentation Server. The Presentation Server hosts the web-based TrueSight console functions and consumes events and performance data from various TrueSight products to provide a consolidated set of views for monitoring the infrastructure, real and synthetic applications, and capacity pools. In addition to data presentation, the Presentation Server performs functions such as role-based access control and data management functions such as storage and persistence. The following topics describe the major components of this product.
    • TrueSight App Visibility Manager 10.7: This space contains information about the following products, which enable you to proactively monitor applications and end-user experience:
      • TrueSight App Visibility Manager
      • TrueSight Synthetic Monitor with Silk Performer
      • Real End User Experience Monitoring Software Edition
    • TrueSight Infrastructure Management 10.7This space contains information about the TrueSight Infrastructure Management 10.7 release, an integrated platform for service availability and performance management of your IT environment. It combines event management, service impact management, performance monitoring, and data analytics (including baselines, abnormality detection, and Root Cause Analysis algorithms) in a single seamless solution for physical, virtual, and cloud environments.

    Use the image map in the Related documentation topic to quickly access a documentation space or use the search boxes to locate a topic in any of the spaces.

     I’d like a PDF of just selected information. How can I do that?

    The BMC Documentation portal gives you the ability to generate PDF and Microsoft Word documents of single pages, and to create PDF exports of multiple pages in a space.  

    Creating PDF and Word exports

    You can create a PDF of a page or a set of pages. (Non-English page exports are not supported.) You can also create a Word document of the current page.

    To export to PDF or Word

    1. From the Tools menu in the upper-right, select a format:
      • Export to Word to export the current page to Word format
      • Export to PDF to export the current page or a set of pages to PDF
    2. If exporting to PDF, select what template you want to use:
      • Simple to export a lightweight PDF with no cover, table of contents, or index.
        By default, the Simple template only exports the current page.
      • Standard to export a traditional PDF with a cover, table of contents, and index.
        By default, the Standard template exports the current page and all child pages.

    XML and HTML exports

    If you require an export in XML or HTML format, contact us.

     

    Depending on the number of topics included in the export, it might take several minutes to create the PDF. Once the export is complete, you can download the PDF.

    Additional resources from BMC 

    The following BMC sites provide information outside of the TrueSight Operations Management 10.7 documentation that you might find helpful:


     

     

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