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End users can raise HR requests from the HR Portal page in BMC Helix Digital Workplace Advanced. However, the HR Portal page is not visible by default in BMC Helix Digital Workplace Advanced. To get started with HR Service Management, as an administrator, you must enable the HR Portal page from BMC Helix Digital Workplace Advanced and configure certain settings before you can start using the HR Portal to raise requests.

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Before you begin

Before you start configuring HR Service Management, make sure that your custom line of business is created in your setup and you have the permission to edit configurations for the line of business. Learn more about creating a line of business in Defining your line of business Open link .