Configuring categories for solutions
When you add a new solution, you must select a category it belongs to, and a sub-category if applicable.
Categories and sub-categories enable you to organize solutions by their topic or sub-topic. You can add, remove, or modify the available categories and sub-categories by using the System Settings console.
To add a category for solution
- Open the System Settings console.
- Select Application Settings > Solution Category.
- Click New.
- In the Solution Category Details section, perform the following:
- In the Category field, enter a category name.
In the Category Description, enter the description for the category.
- In the Image Name list, select an avatar for the category.
- From the Status list, select Active to make this category available when creating or modifying solutions.
- Click Save&Close.
To add a sub-category to a solution category
- Open the System Settings console.
- Select Application Settings > Solution Category.
- Select a solution category from the list, and click Modify.
- In the Sub Categories section, enter a sub-category name into the Search field.
- Click Add.
- Click Save&Close.
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