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The following table explains the licenses that different BMC HR Case Management users require to be able to use the BMC HR Case Management product:
|License type||Description||This type of license is usually provided to users belonging to the role of...||The user with this license has the following permissions|
|Fixed||A user with this license has 24/7 access to BMC HR Case Management.||Standard Master||Can view, change, and delete any entries in the HR Case Management console|
Has the limited permissions of the standard master:
A user with this license has access to BMC HR Case Management.
The availability of the BMC HR Case Management for a user depends on the number of users with floating license simultaneously logged in to BMC HR Case Management.
If the number of users simultaneously logged in to BMC HR Case Management exceeds maximum (this value is defined in BMC Remedy AR System Server configuration), a user with floating license cannot log in to BMC HR Case Management until the other user with floating license ends up his active session.
|Standard User||HR agent working with cases, can access BMC MyIT|
|Read||A user with this license has 24/7 access only to BMC MyIT.||Standard Viewer||Self-service user submitting HR requests via BMC MyIT|