You can upload and activate a TKU package in a single operation. Before you can do this, the appliance must be in maintenance mode, and Discovery stopped. If not, a warning to this effect is displayed when you attempt to display the Knowledge Update page.
Changes in the pattern configuration block revision number may reset the pattern configuration changes to the default values
If you install a Technology Knowledge Update (TKU) which contains an update to a pattern configuration block that requires its major revision number to be incremented, any end-user configuration changes to that pattern (made through the pattern configuration block) are lost and the default pattern values are restored.
A TKU release contains the following components. You may download one or both of these depending on your license agreement:
Where a TKU upgrade makes changes to syncmapping files (see Default CDM Mapping and Syncmapping block), the initial CMDB syncs after upgrade may result in longer reconciliation times. Examples of such changes are key changes or attribute changes on a CMDB CI.
Hardware Reference Data
This page uploads hardware reference data using the Create and Update option available when importing using the Import Hardware Reference Data page.
The Extended Data Pack provides a means of populating many of the Lifecycle reports that are shown in the OS Product Lifecycle Analysis dashboard.
These supplied zip archives can be uploaded and their content activated without any further processing by following the procedure below.
When updating a TKU, follow the same procedure for uploading a TKU. The patterns in the previous TKU are automatically deactivated. Where the major version of TKU patterns changes, the new patterns do not become the maintainer of the inferred model created by the patterns from the previous TKU. Where this happens the inferred model created by the previous TKU and that by the new TKU may coexist in parallel until the older one is aged out. You can avoid this by deleting the previous TKU, and consequently removing the inferred model created by its patterns.