Troubleshooting SNMP scan issues
Issue symptoms
An SNMP scan fails
Scope
This issue impacts all versions of BMC Discovery
Resolution
Check the error messages and search for them in the Knowledge Base.
Error messages typically appear in:
- the DiscoveryAccess page. For example: NoResponse, NoAccess, UnsupportedDevice
- the discovery logs (tw_svc_discovery.log)
- the BMC Discovery Outpost logs (tw_svc_outpost.log)
Most of the time, it helps to:
- check the connectivity in case of NoResponse
- test the snmp credential in case of NoAccess
- request the support of new SNMP device in case of UnspportedDevice
Was this page helpful? Yes No
Submitting...
Thank you
Comments
Log in or register to comment.