Viewing a network printer
A network printer object in BMC Discovery represents any printer in an estate. Network printers are discovered using SNMP credentials. Printer discovery definitions can be added or modified in the same manner as network devices through a Technology Knowledge Update (TKU).
To view a network printer
- From the main menu, select Explore > Data.
The Infrastructure page opens. - In the Network & Printers section, click Printers.
- Select a printer from the list.
The following screen illustrates an example of a discovered network printer.
The information fields for a discovered network printer object are arranged in the following groups:
- General Details—General information about the network printer such as its name, vendor, and model. For more information, see General Details.
- Identity—Information about domain names and IP addresses. For more information, see Identity.
- Operating System—The Operating system information for the network printer. For more information, see Operating System.
- Infrastructure—Information about the services that the network printer provides. For more information, see Infrastructure.
- Inference—The inference details. For more information, see Inference for more information.
Note
You can also display provenance information by clicking Show Provenance. Provenance information is meta-information describing how the other information became available. For more information, see Provenance Information.
General Details
The following table lists information fields that can be displayed in the General Details group for a network printer.
Field name | Details |
|---|---|
Name | The name of the network printer. |
Type | The device type. For a printer, this is Printer. |
Vendor | The vendor of the network printer. |
Model | The model name of the network printer. |
Testing Status | Whether the exact printer has been tested by BMC. This can be either:
|
Identity
The following table lists information fields that can be displayed in the Identity group for a network printer object.
Field name | Details |
|---|---|
Serial ID | The serial number of the network printer. |
System Name | The |
System Object ID | The SNMP System Object ID of the network printer. |
Operating System
The following table lists information fields that can be displayed in the Operating System group for a network device object.
Field name | Details |
|---|---|
Discovered OS Class | The discovered OS class for the network printer (for example, Embedded). |
Discovered OS Type | The discovered OS type for the network printer (for example, JetDirect). |
Discovered OS Version | The discovered OS version for the network printer (for example, 22.01). |
Discovered OS Vendor | The vendor of the discovered OS (for example, HP). |
Infrastructure
The following table lists information fields that can be displayed in the Infrastructure group for a network printer object.
Field name | Details |
|---|---|
Network Interfaces | Provides the following details for each network interface:
|
IPv4 Addresses | The name and IPv4 address of the network printer. Click Show Details to see Netmask and Broadcast information. |
IPv6 Addresses | The name and IPv6 address of the network printer. Click Show Details to see Prefix information. |
Inference
The following table lists information fields that can be displayed in the Inference group for a network printer object.
Field name | Details |
|---|---|
Discovery Access | Lists Discovery Accesses for the network printer, grouped by scan date. When an endpoint is scanned, a Discovery Access node is created. The Discovery Access node records information such as the start time, end time, Discovery Run that the scan is part of, and previous Discovery Access to simplify troubleshooting. Clicking a Discovery Access displays the DiscoveryAccess page for that Discovery Access. Where a Discovery Access is about to be deleted as part of DDD aging, a trash can icon is displayed next to the Discovery Access. |
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