Capturing SNMP devices

If an SNMP device is not supported, you can capture the device using BMC Discovery to dump the MIB of an SNMP agent. You can start the capture either from the Device Capture tab or from the Discovery Info nodes on the Device Info List page.

The MIB is used to create a .zip archive file that is saved to a specified location on the appliance file system. You must open a BMC Support ticket and send the .zip file with a request that support be included in BMC Discovery for that SNMP device. In the case of a Load Balancer device, ensure to also send the record and pool data.

A valid SNMP credential must be available to capture an SNMP device.

To capture unsupported devices from the Device Capture tab

1. From the main menu, click the Administration icon.  
   The Administration page opens.  
2. In the Discovery section, click Device Capture.
   The list of captured devices is displayed on the Device Captures page. If no devices were found, a banner appears, stating that you must create and subsequently capture one.
3. If no devices are listed, select a node from the Discovery Access page and select Capture Device Data from the Actions menu, as illustrated in the following screen.
   
   
   Captured devices are displayed on the Device Captures page and include the following details:
   • Endpoint
   • Last Captured
   • State
   • Expected Manufacturer
   • Expected Model
   • Actions
4. From the Actions column, click the corresponding link to perform the following the actions:
   • View Log—View the information about the capture (state, duration, and so forth) in a log file.
   • Edit—Revise the entered information for the capture (name, description, and so forth) in a Description field.
   • Capture—Run the capture (potentially overwriting any existing data). This is available only for captures that do not have a state of In Progress.
   • Download—Download the capture as a .zip file. This option is available only if the capture was completed successfully.
   • Cancel—Stop an In Progress capture. A Capture Cancelled banner is displayed, and an error appears in the log.
   • Delete—Remove the capture files.
     
     The following screen illustrates the log page of a successful capture.
     
     

To capture unsupported devices from Discovery Info nodes

1. Select a node or nodes from the Device Info List page, and select Capture Device Data from the Actions menu.
   Captured devices are displayed on the Device Captures page and include the following details:
   • Endpoint
   • Last Captured
   • State
   • Expected Manufacturer
   • Expected Model
   • Actions
2. From the Actions column, click the corresponding link to perform the following the actions:
   • View Log—View the information about the capture (state, duration, and so forth) in a log file.
   • Edit—Revise the entered information for the capture (name, description, and so forth) in a Description field.
   • Capture—Run the capture (potentially overwriting any existing data). This is available only for captures that do not have a state of In Progress.
   • Download—Download the capture as a .zip file. This option is available only if the capture was completed successfully.
   • Cancel—Stop an In Progress capture. A Capture Cancelled banner is displayed, and an error appears in the log.
   • Delete—Remove the capture files.

For a list of all network devices supported by BMC Discovery, see Supported SNMP devices.