The CMDB Sync page displays all configured CMDB sync connections, and provides the following controls:
Each connection pane is color-coded to show its state, and an informational message on the state is included in the colored section.The color codes and their meaning are:
During synchronization, the operation can fail with the following type of message:
ERROR (8760): Cannot establish a network connection to the AR System Plug-In server; [cmdb hostname] (9555) BMC.FILTERAPI.NORM.ENGINE : RPC: Miscellaneous tli error - System error (Connection refused)
This can be caused by Java being upgraded on the CMDB target, without a corresponding update to the following file to point to the new
C:\Program Files\BMC Software\ARSystem\Conf\armonitor.cfg
Each connection pane also provides information on the connection:
The following tasks are performed on all CMDB sync connections:
Synchronization can be configured to run in a continuous mode, meaning that as soon as BMC Helix Discovery completes its scan of a device, the data corresponding to it is queued for synchronization with the CMDB. Alternatively, synchronization can be launched manually for one or more devices from within the browsing interface.
Global Actions menu => Continuous Sync On
Global Actions menu => Continuous Sync Off
Synchronization can be paused, meaning that newly discovered or updated nodes, and deletions, are still added to the sync queues, but are not processed until synchronization is resumed.
Global Actions menu => Pause Sync
Global Actions menu => Resume Sync
Disabling sync means that newly discovered or updated nodes, and deletions, will no longer be added to the sync queues, though this does not prevent the CMDB target from being contacted.
Global Actions menu => Disable Sync
Global Actions menu => Enable Sync
The following tasks are available from the Actions drop down for each CMDB sync connection:
Actions drop down => Edit
Edit the connection details. Opens the Manage CMDB Connection page with the Details tab showing. This can also be accessed by clicking the connection name link.
Actions drop down => Delete
Delete the connection. You are prompted for confirmation
Actions drop down => Continuous Sync On/Continuous Sync Off
Turn continuous sync on or off.
Actions drop down => Pause Sync/Resume Sync
Pause or resume sync.
Actions drop down => Enable Sync/Disable Sync
Enable or disable sync.
Actions drop down => Reset Counters
Reset the counts of nodes inserted, uploaded, and deleted for this connection.