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The Tideway Knowledge Update 2009-May-1 (TKU 2009 May) is a deliverable for Tideway Foundation platform version 7.2 and later.

Release Compatibility

TKU 2009-May-1 has been tested and verified against Tideway Foundation version 7.2.

Note

TKU May 2009 (TKU 2009-May-1) is not compatible with nor supported on versions of Tideway Foundation before v7.2

Download

Customers can access this TKU release from the Tideway Downloads site and then clicking Download Area->latesttku. If you're a customer or partner and don't already have a login to this site or have forgotten yours please contact support@tideway.com.

Contents of the Knowledge Update

The Tideway Knowledge Update comprises four main components:

  • Core - Patterns that model various software products
  • Database detail - Patterns that extend some of the core database patterns to obtain additional detailed information about certain databases
  • Product Lifecycle - Patterns that populate Foundation with information about End-of-Life, End-of-Support, and End-of-Extended-Support for versions of certain host Operating Systems as well as versions of certain software products
  • Hardware Reference Data - Patterns and data import CSV file that populate Foundation with power and heat consumption figures for various hosts.

To see some of the highlights of this release visit the May In The Spotlight Page

Installation and Upgrade

Installation and upgrade instructions are provided here.

Note

Due to an issue with pattern module names (described below in the bug #11858 entry), if you are upgrading from TKU-2009-Apr-1 to TKU-2009-May-1 without removing the TKU April, you will need to manually disable the EMC_Powerpath pattern module in TKU-SUPPORTDETAILS-2009-04-1

A matrix covering ALL commands executed and ALL files retrieved by the patterns is available to our customers from the Tideway Downloads site

TKU Core

New Software Instance Patterns

Vendor Product Category Platforms Instances Versioning Module
CA Enterprise Communicator Message-Oriented Middleware UNIX, Windows Y Y

CA.EnterpriseCommunication

CA Wily Introscope Performance Management Software UNIX, Windows Y Y

CA.WilyIntroscope

HP Business Availability Center Event Automation Tools UNIX, Windows Y Y

HP.BusinessAvailabilityCenter

HP (Opsware) Server Automation Change and Configuration Software UNIX N N

HP.ServerAutomation

IBM Tivoli Data Exchange Data Integration and Access Software UNIX, Windows Y Y

IBM.TivoliDataExchange

Oracle E-Business Suite Enterprise Resource Management Applications UNIX, Windows Y Y

Oracle.eBusiness.SoftwareInstances and Oracle.eBusiness.BusinessApplications

Sybase jConnect for JDBC Database Development and Management Tools UNIX, Windows Y Y

Sybase.jConnectJDBC

Sybase OpenSwitch Clustering and Availability Software UNIX, Windows Y Y

Sybase.OpenSwitch

Sybase PowerBuilder Unified Development Environments Windows Y Y

Sybase.PowerBuilder

Sybase PowerDesigner Analysis, Modelling and Design Tools Windows Y Y

Sybase.PowerDesigner

Sybase ASE - Installed Options Relational Database Management Systems UNIX, Windows N/A N/A

Sybase.SybaseASE_Options

Symantec Control Compliance Suite (Bindview bv-Control) Security and Vulnerability Management Software Windows Y Y

Symantec.ControlComplianceSuite

Symantec License Inventory Manager Change and Configuration Software UNIX, Windows Y Y

Symantec.LicenseInventoryManager

Enhanced Software Instance Patterns

Vendor Product Enhancement SI Key Change Pattern Module
Oracle HTTP Server (Apache) Improved identification and versioning of Oracle (Apache) HTTP Server. Additional active command versioning and path regex versioning N

ApacheBasedWebservers

CA Software Change Manager Software Change Manager Client pattern enhanced - added package and file versioning. An additional trigger process found N

CA.SoftwareChangeManager

Informatica PowerCenter Informatica PowerCenter Server and PowerCenter Repository Server patterns have had path versioning improved based on customer feedback. Additionally, model for each pattern updated. In case of PowerCenter Server, the SI created has instances grouped either on trigger process command-line arguments, or on the process path (if arguments not retrieved). In case of PowerCenter Repository Server, the SI created has instances grouped on trigger process path. The SI key has therefore changed in both patterns. Y

Informatica.PowerCenter

Oracle Database - Installed Options The pattern now attempts to retrieve installed options by parsing configuration files if it cannot obtain the list of installed options via direct database query N/A

Oracle.OracleRDBMS_Options

Bugs Fixed

The following bugs have been fixed in Tideway Knowledge Update 2009-May-1

Case No Defect No Details Pattern Module
18936 11618 The length of the SI keys generated by certain patterns can be quite long as it may be using the trigger process command-line or args. This can cause issues when exporting the data from Foundation. Solution: The component of the SI key that is likely to be long is now not used directly but instead an MD5 hash of the string is used instead.

The following modules have had patterns modified:

  • ApacheFoundation.Tomcat
  • BEA.WebLogicApplicationServer
  • BEA.WebLogic.Integration
  • BEA.WebLogic.RealTime
19272 11689 Informatica PowerCenter Server and PowerCenter Repository Server patterns have had path versioning improved based on customer feedback. Additionally, model for each pattern updated. In case of PowerCenter Server, the SI created has instances grouped either on trigger process command-line arguments, or on the process path (if arguments not retrieved). In case of PowerCenter Repository Server, the SI created has instances grouped on trigger process path. The SI key has therefore changed in both patterns.

Informatica.PowerCenter

19515 11774 If a VMware VM moves from one VM host to another it can appear as if it is being hosted by more than one host until one of the relationships ages. VMware consolidation patterns updated to remove old relationship on the next scan.

VMwareVM

N/A 11806 The Oracle EM OracleManagementServerDetail pattern uses "-A" in its grep command which is only available in GNU Grep on the Linux platform. Pattern updated so this is no longer the case. The pattern now parses the configuration file using a combination of 'cat' and 'sed' commands

Oracle.EnterpriseManager

20671 11825 When scanning Citrix Xen Enterprise hosts, attempting to download /sys/hypervisor/uuid file can lead to hung processes on the host. This is due to a bug in RHEL 5. The pattern now tests for presence of xenstored process and only attempt to download the file if the process is found - it indicates an actively hosting Xen Enterprise host.

Citrix.XenVM

20671 11825 When scanning Xen Source Xen Server hosts, attempting to download /sys/hypervisor/uuid file can lead to hung processes on the host. This is due to a bug in RHEL 5. The pattern now tests for presence of xenstored process and only attempt to download the file if the process is found - it indicates an actively hosting Xen Server host.

XenVM

N/A 11830 SI Type was incomplete for Oracle UCM Document Management Content Tracker Reports and Oracle UCM Document Management Content Tracker in Oracle UCM Document Management module. Now fixed.

Oracle.UCM.DocumentManagement

N/A 11832 In Sun Java System WebProxyServer pattern, active command to obtain version could be executed even if base path to the command not obtained from the args.

Sun.JavaWebProxyServer

20715 11853 Approximately 20 lines in HRD CSV file were duplicates which would lead to error messages on loading. This has now been resolved and duplicates removed N/A
20717 11858

During an enhancement to Product Lifecycle pattern for EMC PowerPath, the name of the module was also inadvertently changed. This has lead to an issue where an upgrade from TKU Mar 2009 to TKU April 2009 would leave 1 pattern module in 'SUPPORTDETAILS' pack active.
The pattern module name has now been restored to original.

NOTE If upgrading from TKU April 2009 to TKU May 2009 without removing the old patterns, you will need to manually disable the EMC Powerpath module in TKU April 2009

SupportDetail.SI.EMC_PowerPath
20743 11865 Oracle RDBMS pattern could exit with an ECA Engine error when parsing the listener.ora file as it assumed that the file had been successfully downloaded. The pattern now ensures the file is downloaded before attempting to parse it

Oracle.OracleRDBMS

20777 11883 Oracle Connection Manager Unix pattern path versioning failing due to an incorrect regular expression. Pattern updated - versioning regular expression improved

Oracle.ConnectionManager

N/A 11896 When the Sun GlassFish Enterprise Server sets the type, where the type is set to Sun Java Application Server (in case of older versions of this product), the type name has the word 'Server' duplicated. Pattern updated - duplicate wording removed

Sun.GlassFish_Enterprise

Product Lifecycle Patterns

You can use Tideway Foundation and OS / Software product lifecycle data to:

  • Identify operating systems and software that are exposed to security / stability risks as they are no longer supported by patch updates
  • Identify operating systems and software that you may may be paying a premium maintenance subscription for
  • Identify operating systems and software that are no longer shipping so may increase costs and risks associated with variance

Operating System Product Lifecycle Patterns

TKU 2009-May-1 includes product life cycle patterns providing End Of Life, End Of Support and End Of Extended Support dates for:

  • 11 publishers
  • 17 operating systems
  • 177 operating system versions

Go to the OS Product Life Cycle Patterns - TKU 2009-May-1 page for a full list of products included in this release.

Software Product Lifecycle Patterns

This TKU includes product life cycle patterns providing End Of Life, End Of Support and End Of Extended Support dates for an additional XX software product versions.

  • 33 publishers
  • 178 software products
  • 1,115 software product versions

Go to the Software Product Life Cycle Patterns - TKU 2009-May-1 page for a full list of products included in this release.

Hardware Reference Data

You can use Tideway Foundation hardware reference data to:

  • Identify servers that can be expanded in situations where space is a constraining factor in the data center
  • Identify server refresh / rationalization candidates in situations where cooling is a constraining factor in the data center
  • Identify server refresh / rationalization candidates in situations where power is a constraining factor in the data center

This TKU includes hardware reference data providing Rack Size, Power Consumption, Heat Output and Maximum Memory capacity for an additional XX server model configurations.

  • 9 manufacturers
  • 364 server models
  • 1,153 server model configurations

Go to the Hardware Reference Data - TKU 2009-May-1 page for a full list of products included in this release.

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