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The Tideway Knowledge Update 2008-Jun-1 (TKU 2008 June 1) is a deliverable for Tideway Foundation platform version 7.0.1 and later.

Note: Some content in this release can only be used by Foundation 7.1 and later.

Release Compatibility

TKU 2008-Jun-1 has been tested and verified against Tideway Foundation version 7.0.2, 7.1 and 7.1.1. This TKU cannot be uploaded on a version 7.0 appliance.

Installation and Upgrade

Installation and upgrade instructions are provided here.

New Software Instance Patterns

Vendor Product Category Platforms Instances Versioning Module
Adobe ColdFusion Application Server Software Platforms Windows, Unix Y Y

Adobe.ColdFusion

Adobe Macromedia JRun Application Server Software Platforms Windows, Unix Y Y

Adobe.jRun

BEA WebLogic Integration Application Server Software Platforms Windows, Unix Y Y

BEA.WebLogic.Integration

BEA WebLogic Real Time Application Server Software Platforms Windows, Unix Y Y

BEA.WebLogic.RealTime

Borland CaliberRM Analysis, Modelling and Design Tools Windows Y Y

Borland.CaliberRM

Borland Gauntlet Automated Software Quality Tools Unix Y Y

Borland.Gauntlet

Borland License Server Automated Software Quality Tools Windows Y Y

Borland.LicenseServer

Borland SilkMeter Automated Software Quality Tool Windows Y Y

Borland.SilkMeter

Borland SilkTest Automated Software Quality Tool Windows Y Y

Borland.SilkTest

Borland Together Analysis, Modelling and Design Tools Windows Y Y

Borland.Together

Borland VisiBroker Message Oriented Middleware Windows, Unix Y Y

Borland.VisiBroker

Enhanced Software Instance Patterns

Vendor Product Enhancement SI Key Change Module
BEA JRockit Platform Added capability of extending Windows Shortened Paths which results in a better Path Versioning N

JavaVM

IBM IBM Java Platform Added capability of extending Windows Shortened Paths which results in a better Path Versioning N

JavaVM

Sun Microsystems Sun Java Platform Added capability of extending Windows Shortened Paths which results in a better Path Versioning N

JavaVM

BMC Performance Manager Portal Both patterns in the Performance Manager Portal module were updated to explicitly check for evidence that the processes they have triggered on belong to BMC Performance Manager Portal N

BMC.PMPortal

Tideway Foundation Addition of pattern to identify Tideway Foundation Lifecycle Management, Key Update in the patterns of Foundation components, Minor improvement to pattern triggers Y

Tideway.Foundation

Bugs Fixed

The following bugs have been fixed in Tideway Knowledge Update 2008-Jun-1.

Case No Defect No Details
N/A 9502

Problem: Patterns in the Tideway.Foundation module are using 'name' attribute as part of the key. This conflicts with pattern development best practices

Resolution: Pattern updated in TKU-2008-Jun-1, key now composed of 'type' attribute and host key.

N/A 9679

Problem: In certain rare circumstances, VMwareVM.VMwareVM pattern could incorrectly parse the VMware configuration file (while searching for VM UUID) and assign a commented-out VM UUID to the SI created.
This could lead to a Virtual Machine being apparently hosted by two physical hosts. This issue has only been identified where one of the VMware files was hand-edited and sections of it commented out.

Resolution: Pattern updated in TKU-2008-Jun-1 to ignore commented-out lines.

N/A 9845

Problem: Microsoft .NET Software Instances are currently not removed from a host if a particular version of .NET is no longer found on a host.
This can lead to inaccurate reporting of .NET distribution in an estate.

Resolution: Pattern updated in TKU-2008-Jun-1. Code added to remove .NET SIs which are no longer on a host.

N/A 9846

Problem: SolarisZoneContainer pattern in Sun.Virtualization.Zones module did not take into account removal from the model of managed zones that are no longer active, or no longer present.
This could lead to inaccurate representation of a particular Solaris Zone environment.

Resolution: Pattern updated in TKU-2008-Jun-1. Code added to remove managed zones that are no longer active, or no longer present.

N/A 9891

Problem: Pattern IBM.Rational.ClearQuest.ClearQuestRegistryServer fails in situations where Discovery did not obtain the parent process of the process triggering the pattern.

Resolution: Pattern updated in TKU-2008-Jun-1.

N/A 9897

Problem: The value of the 'install_root' attribute in BEA.WebLogicApplicationServer.ServerWindows pattern
may not be accurately displayed with part of the path included twice.

Resolution: Pattern updated in TKU-2008-Jun-1.

12250 9904

Problem: The trigger for BMC.PMPortal.ConsoleServer pattern is too generic and may lead to incorrect identification of another application as being BMC Performance Manager Portal.

Resolution: Pattern updated in TKU-2008-Jun-1. Pattern changed so further evidence of the process belonging to BMC Performance Manager Portal is sought before the pattern continues. If this evidence is not present, the pattern stops.

12319 9930

Problem: Database Server pattern within the Sybase.ASE module may in certain circumstances cause a degradation in the performance of Foundation. The issue causes the Foundation Discovery component to wait until its internal timeout before it can continue.
This occurs in situations where the Database Server process command-line does not contain the '-e' argument (e.g. due to truncated process list).
The pattern then issues the 'head' command without arguments which leads to the Discovery waiting on the standard input until it times out.

Resolution: Pattern updated in TKU-2008-Jun-1.

N/A 9947

Problem: In the BEA.WebLogicApplicationServer module both Application Server patterns failed to display 'cpus_licensed' attribute in the UI due to a spelling error. In addition to this, in ServerWindows pattern the regular expression used to determine the installation path was case sensitive which it shouldn't be.

Resolution: Pattern updated in TKU-2008-Jun-1.

N/A 9992

Problem: The following patterns in the Sybase.SybaseASE module were only setting the 'product_version' attribute and not setting the 'version' attribute when creating an SI.

  • MonitorServer
  • XPServer

Resolution: Pattern updated in TKU-2008-Jun-1.

N/A 9993

Problem: AutoSysServer pattern in CA.Unicenter.AutoSys pattern module was only setting the 'product_version' attribute and not setting the 'version' attribute when creating an SI.

Resolution: Pattern updated in TKU-2008-Jun-1.

Unchanged Software Instance Patterns

Vendor Product Category Platforms Instances Versioning Module
Actuate Formula One End-User Query, Reporting, and Analysis Windows Y Y

Actuate.FormulaOne

Actuate e.Reports End-User Query, Reporting, and Analysis Windows, Unix Y Y

Actuate.eReports

Apache Foundation Apache Tomcat Application Server Software Platforms Windows, Unix Y Y

ApacheFoundation.Tomcat

Apache Foundation Apache Webserver Application Server Software Platforms Windows, Unix Y Y

ApacheBasedWebservers

Attachmate Reflection for Secure IT Identity and Access Management Unix Y Y

Attachmate.ReflectionForSecureIT

BEA Tuxedo Application Server Software Platforms Windows, Unix Y Y

BEA.Tuxedo

BEA WebLogic Application Server Application Server Software Platforms Windows, Unix Y Y

BEA.WebLogicApplicationServer

BMC CONTROL-M Job Scheduling Tools Windows, Unix Y Y

BMC.CONTROLM

BMC Patrol Agent Performance Management Software Windows, Unix Y Y

BMC.PatrolAgent

BMC Patrol for Microsoft Windows - Perform Performance Management Software Windows, Unix Y Y

BMC.PatrolPAPerform

BMC Patrol for UNIX - Perform Performance Management Software Windows, Unix Y Y

BMC.PatrolPAPerform

BMC Performance Manager Performance Management Software Windows, Unix Y N

BMC.PerformanceManager

BMC Performance Manager Portal Performance Management Software Windows, Unix Y Y

BMC.PMPortal

Business Objects Broadcast Agent End-User Query, Reporting, and Analysis Windows, Unix Y Y

BusinessObjects.BroadcastAgent

Business Objects Business Objects Crystal Xcelsius End-User Query, Reporting, and Analysis Windows Y Y

BusinessObjects.CrystalXcelsius

Business Objects BusinessObjects Desktop Intelligence End-User Query, Reporting, and Analysis Windows, Unix Y Y

Business_Objects.BusinessObjects

Business Objects BusinessObjects Enterprise End-User Query, Reporting, and Analysis Windows Y Y

BusinessObjects.BusinessObjectsEnterprise

Business Objects BusinessObjects OLAP Intelligence End-User Query, Reporting, and Analysis Windows Y Y

BusinessObjects.BusinessObjectsOLAPIntelligence

Business Objects BusinessObjects Web Intelligence End-User Query, Reporting, and Analysis Windows, Unix Y Y

BusinessObjects.BusinessObjectsWebIntelligence

Business Objects Crystal Enterprise End-User Query, Reporting, and Analysis Windows Y Y

BusinessObjects.CrystalEnterprise

Business Objects Crystal Reports End-User Query, Reporting, and Analysis Windows Y Y

BusinessObjects.CrystalSuiteComponents

CA ARCserve Backup Data Protection and Recovery Software Windows Y Y

CA.ARCserve

CA CA Unicenter AutoSys Job Management Job Scheduling Tools Windows, Unix Y Y

CA.Unicenter.AutoSys

CA eTrust Antivirus Secure Content and Threat Management Windows Y Y

CA.eTrust.Antivirus

Check Point FireWall-1 Secure Content and Threat Management Windows, Unix Y Y

CheckPoint.Firewall_1

Check Point Provider-1/SiteManager-1 Secure Content and Threat Management Unix Y Y

CheckPoint.Firewall_1

Cisco Secure Access Control Server (ACS) Identity and Access Management Windows Y Y

Cisco.SecureACS

Citrix Citrix Presentation Server Virtual User Interface Software Windows Y Y

Citrix.PresentationServer

Citrix Xen Virtual Machine Software Unix Y Y

Citrix.XenVM

Citrix Xen Center Virtual Machine Software Windows Y N

Citrix.XenVM

EMC ControlCenter StorageScope Data Protection and Recovery Software Windows Y Y

EMC.ControlCenterStorageScope

EMC Documentum Server Collaborative Applications Windows, Unix Y Y

EMC.Documentum

EMC PowerPath Storage Infrastructure Software Windows Y Y

EMC.PowerPath

Fox Technologies BoKS Identity and Access Management Unix Y Y

FoxTechnologies.BoKS

GemStone Systems Gemstone/S Object Server Nonrelational Database Management Systems Unix Y Y

GemstoneSystems.GemStone_S_ObjectServer

HP LoadRunner Automated Software Quality Tools Windows, Unix Y Y

HP.LoadRunner

HP Mercury SiteScope Automated Software Quality Tools Windows, Unix Y Y

HP.MercurySiteScope

HP Mercury TestDirector Automated Software Quality Tools Windows Y Y

HP.MercuryTestDirector

HP OpenView Operations Performance Management Software Windows, Unix Y Y

HP.OpenViewOperations

HP OpenView Performance Agent Performance Management Software Windows, Unix Y Y

HP.OpenViewPerformanceAgent

HP OpenView Performance Manager Performance Management Software Windows, Unix Y Y

HP.OpenViewPerformanceManager

HP OpenView Storage Area Manager Archive and HSM Software Unix N N

HP.OpenViewSAM

HP ServiceGuard Clustering and Availability Software Unix Y Y

HP.ServiceGuard

HP Systems Insight Manager Unknown, Event Automation Tools Windows, Unix Y Y

HP.SystemsInsightManager

HP Unknown Performance Management Software Windows, Unix Y Y

HP.OpenViewOperations

IBM DB2 Database Server Relational Database Management Systems Windows, Unix Y Y

IBM.DB2

IBM Director Change and Configuration Software Windows Y Y

IBM.Director

IBM HACMP Clustering and Availability Software Unix Y Y

IBM.HACMP

IBM IBM HTTP Server Application Server Software Platforms Windows, Unix Y Y

ApacheBasedWebservers

IBM IBM Rational ClearCase Software Configuration Management Tools Windows, Unix Y Y

IBM.Rational.ClearCase

IBM IBM Rational ClearQuest Software Configuration Management Tools Windows, Unix Y Y

IBM.Rational.ClearQuest

IBM IBM Workload Partitions for AIX Virtual Machine Software Unix Y Y

AIX.WPAR

IBM Informix Dynamic Server Relational Database Management Systems Windows, Unix Y Y

IBM.InformixDynamicServer

IBM Lotus Notes Client Integrated Collaborative Environments Windows Y Y

IBM.LotusNotes

IBM Lotus Notes Domino Server Integrated Collaborative Environments Windows, Unix Y Y

IBM.LotusNotes

IBM Tivoli Enterprise Console Event Automation Tools Windows, Unix Y N

IBM.TivoliEnterpriseConsole

IBM Tivoli Management Framework System and Network Management Software Windows, Unix Y Y

IBM.TivoliManagementFramework

IBM Tivoli Monitoring Event Automation Tools Windows, Unix, Linux Y Y

IBM.TivoliMonitoring

IBM Tivoli Storage Manager Data Protection and Recovery Software Windows, Unix Y Y

IBM.TivoliStorageManager

IBM Tivoli Workload Scheduler Job Scheduling Tools Windows, Unix Y N

IBM.TivoliWorkloadScheduler

IBM WebSphere Application Server Application Server Software Platforms Windows, Unix Y Y

IBM.WebSphereApplicationServer

IBM WebSphere MQ Message Broker Message-Oriented Middleware Windows, Unix Y Y

IBM.WebSphereMQMessageBroker

IBM WebSphere MQ Series Message-Oriented Middleware Windows, Unix Y Y

IBM.WebSphereMQ

IBM WebSphere Portal Server Application Server Software Platforms Windows, Unix Y Y

IBM.WebSpherePortal

Informatica PowerCenter Data Integration and Access Software Windows, Unix Y Y

Informatica.PowerCenter

McAfee Common Framework Security and Vulnerability Management Software Windows Y Y

McAfee.CommonFramework

McAfee VirusScan Secure Content and Threat Management Windows Y Y

McAfee.VirusScan

McAfee ePolicy Orchestrator Security and Vulnerability Management Software Windows Y Y

McAfee.ePolicyOrchestrator

Microsoft .NET Application Deployment Software Windows Y Y

Microsoft.Microsoft_NET

Microsoft Application Center Change and Configuration Software Windows Y Y

Microsoft.ApplicationCenter

Microsoft BizTalk Server Integration Server Software Platforms Windows Y Y

Microsoft.BizTalkServer

Microsoft Cluster Server Clustering and Availability Software Unknown Y N

Microsoft.MSCluster

Microsoft Exchange Server Integrated Collaborative Environments Unknown Y N

Microsoft.Exchange

Microsoft Internet Information Services Application Server Software Platforms Windows Y Y

Microsoft.IIS

Microsoft Microsoft Operations Manager Event Automation Tools Windows Y Y

Microsoft.OperationsManager

Microsoft SQL Server Relational Database Management Systems Windows Y Y

Microsoft.SQLServer

Microsoft SharePoint Server Content Management Windows Y Y

Microsoft.SharePoint

Microsoft System Center Configuration Manager Change and Configuration Software Windows Y Y

Microsoft.SystemCenterConfigurationManager

MySQL AB MySQL Database Server Relational Database Management Systems Windows, Unix Y Y

MySQL_AB.MySQL_RDBMS

Novell eDirectory Identity and Access Management Windows, Unix Y Y

Novell.eDirectory

Oracle Application Server Application Server Software Platforms Unix Y Y

Oracle.ApplicationServer

Oracle Application Server Portal Enterprise Portals Windows Y Y

Oracle.ApplicationServerPortal

Oracle Clusterware Clustering and Availability Software Unix Y Y

Oracle.Clusterware

Oracle Containers for J2EE (OC4J) Application Server Software Platforms Unix Y Y

Oracle.ApplicationServer

Oracle Enterprise Manager Enterprise Resource Management Applications Windows, Unix Y Y

Oracle.EnterpriseManager

Oracle Oracle HTTP Server Application Server Software Platforms Windows, Unix Y Y

ApacheBasedWebservers

Oracle Oracle RDBMS Relational Database Management Systems Windows, Unix Y Y

Oracle.OracleRDBMS

Oracle Real Application Clusters Clustering and Availability Software Unix Y Y

Oracle.RealApplicationClusters

Oracle Reports End-User Query, Reporting, and Analysis Windows, Unix Y Y

Oracle.OracleReports

Oracle TimesTen In-Memory Database Relational Database Management Systems Unix Y Y

Oracle.TimesTen

Quest Foglight Performance Management Software Unix N N

Quest.Foglight

Red Hat Apache Stronghold Application Server Software Platforms Unix Y Y

RedHat.ApacheStronghold

Red Hat JBoss Application Server Application Server Software Platforms Windows, Unix Y Y

RedHat.JBoss

Research In Motion BlackBerry Enterprise Server Output Management Tools Windows Y Y

RIM.BlackBerryEnterprise

SAP AG SAP R/3 Application Server Software Platforms Windows, Unix Y Y

SAP.SAPR3

Sterling Commerce Connect:Direct Data Integration and Access Software Windows, Unix Y Y

SterlingCommerce.ConnectDirect

Sun Microsystems Java System Web Proxy Server Network Management Software Windows, Unix Y Y

Sun.JavaWebProxyServer

Sun Microsystems Management Center Event Automation Tools Windows, Unix Y Y

Sun.ManagementCenter

Sun Microsystems Solaris Cluster Clustering and Availability Software Unix Y Y

Sun.SolarisCluster

Sun Microsystems Solaris Logical Domains Virtual Machine Software Unix Y Y

Sun.SolarisLDom

Sun Microsystems Solaris Zone Container Virtual Machine Software Unix Y N

Sun.Virtualization.Zones

Sun Microsystems Sun Java System Directory Server Identity and Access Management Windows, Unix Y Y

Sun.JavaSystemDirectoryServer

Sun Microsystems Sun Java System Webserver Application Server Software Platforms Windows, Unix Y Y

Sun.JavaSystemWebserver

Sun Microsystems Sun StorageTek ACSLS Manager Software Archive and HSM Software Unix Y Y

Sun.StorageTekACSLS

Sybase Adaptive Server Enterprise Relational Database Management Systems Windows, Unix Y Y

Sybase.SybaseASE

Sybase Adaptive Server IQ Relational Database Management Systems Windows, Unix Y Y

Sybase.AdaptiveServerIQ

Sybase Direct Connect Transaction Server Middleware Windows, Unix Y Y

Sybase.DirectConnect

Sybase Enterprise Application Server Application Server Software Platforms Windows, Unix Y Y

Sybase.EAServer

Sybase Replication Agent Relational Database Management Systems Windows, Unix Y Y

Sybase.ReplicationAgentSoftware

Sybase Replication Server Relational Database Management Systems Windows, Unix Y Y

Sybase.ReplicationServer

Sybase SQL Anywhere Relational Database Management Systems Windows, Unix Y Y

Sybase.SQLAnywhere

Symantec Anti Virus Secure Content and Threat Management Windows Y Y

Symantec.AntiVirus

Symantec Enterprise Security Manager Secure Content and Threat Management Windows, Unix Y Y

Security.Management.ESM

Symantec VERITAS Cluster Server Clustering and Availability Software Unix Y Y

Symantec.VERITAS.ClusterServer

Symantec VERITAS Enterprise Administrator Storage Management Software Unix Y Y

Symantec.VERITAS.EnterpriseAdministrator

Symantec VERITAS Enterprise Vault Archive and HSM Software Windows Y N

Symantec.VERITAS.EnterpriseVault

Symantec VERITAS NetBackup Data Protection and Recovery Software Windows, Unix Y Y

Symantec.VERITAS.NetBackup

Symantec VERITAS Storage Foundation Storage Management Software Unix Y Y

Symantec.VERITAS.StorageFoundation

Symantec VERITAS Storage Foundation File System File System Software Unix Y Y

Symantec.VERITAS.Filesystem

Symantec VERITAS Volume Manager Storage Management Software Unix Y Y

Symantec.VERITAS.VolumeManager

TIBCO Enterprise Message Service Message-Oriented Middleware Windows, Unix Y Y

TIBCO.EMS

TIBCO Rendezvous Message-Oriented Middleware Windows, Unix Y Y

TIBCO.Rendezvous

The Bristol Group IsoFax Output Management Tools Windows, Unix N N

BristolGroup.IsoFax

Tideway Systems Foundation Change and Configuration Software Unix Y Y

Tideway.Foundation

VMware Consolidated Backup Data Protection and Recovery Software Windows Y Y

VMware.ConsolidatedBackup

VMware VMotion Virtual Machine Software Unix Y N

VMware.VMotion

VMware VMware ESX Server Virtual Machine Software Unix Y Y

VMwareVM

VMware VMware GSX Server Virtual Machine Software Windows, Unix Y Y

VMwareVM

VMware VMware High Availability Clustering and Availability Software Unix Y Y

VMware.HighAvailability

VMware VMware Server Virtual Machine Software Windows, Unix Y Y

VMwareVM

VMware VMware Workstation Virtual Machine Software Windows, Unix Y Y

VMwareVM

VMware VirtualCenter Virtual Machine Software Windows, Unix Y Y

VMware.VirtualCenter

Versant Corporation Versant Object Database Nonrelational Database Management Systems Windows, Unix Y Y

Versant.ObjectDatabase

Vignette Corporation Vignette Portal Enterprise Portals Windows, Unix N N

Vignette.Portal

Xen Source Xen Virtual Machine Software Unix Y Y

XenVM

Hardware Patterns

Vendor Product Module
IBM IBM System p

Hardware.IBM.AIXSystem_p

Sun Microsystems Sun Enterprise 10000

Hardware.Sun

Sun Microsystems Sun Fire 12000

Hardware.Sun

Sun Microsystems Sun Fire 15000

Hardware.Sun

Sun Microsystems Sun Fire 20000

Hardware.Sun

Sun Microsystems Sun Fire 25000

Hardware.Sun

Patterns Intended For Foundation 7.1

The following patterns are intended for use only with Foundation 7.1 and later:

Vendor Product
IBM Workload Partitions for AIX

New Active Commands

The following active commands are new in this release:

Borland VisiBroker

  • Module: Borland.VisiBroker
    • Pattern: SmartAgent
      • Active versioning Windows: "vbver.exe %process.cmd%"
      • Active versioning Unix: "vbver %process.cmd%"
    • Pattern: NamingService
      • Active versioning Windows: "vbver.exe %process.cmd%"
      • Active versioning Unix: "vbver %process.cmd%"
    • Pattern: TimeServer
      • Active versioning Windows: "vbver.exe %process.cmd%"
      • Active versioning Unix: "vbver %process.cmd%"
    • Pattern: NotificationService
      • Active versioning Windows: "vbver.exe %process.cmd%"
      • Active versioning Unix: "vbver %process.cmd%"
        Note: %process.cmd% is full path to the triggering process

Adobe ColdFusion

  • Module: Adobe.ColdFusion
    • Pattern: ColdFusionServer
      • Active versioning Unix: <path_to_binary>/bin/cfinfo -info

Adobe Macromedia JRun

  • Module: Adobe.MacromediaJRun
    • Pattern: JRunServer
      • Active versioning Unix: %process.cmd% -info
        Note: %process.cmd% is full path to the triggering process

Borland SilkMeter

  • Module: Borland.SilkMeter
    • Pattern: LicenseServer
      • Active command to retrieve license policy information: %borland_home_dir%bin
        smCmdTool.exe" lspolicy

BEA WebLogic Integration

  • Module: BEA.WebLogic.Integration
    • Pattern: Integration
      • Active commands to convert Windows short path to full path: cmd /c dir /x %bea_home%
        cmd /c dir /x %bea_root_dir%

BEA WebLogic Real Time

  • Module: BEA.WebLogic.RealTime
    • Pattern: RealTime
      • Active commands to convert Windows short path to full path: cmd /c dir /x %bea_home%

Notes

If you have chosen not to delete the Software Instances created using a previous TKU, for any pattern where the SI key has changed, any host where the above software instances were created will have another set of software instances created following installation of a newer TKU and re-scan. The software instances created by the previous TKU patterns will disappear once they have aged out (see Tideway Foundation documentation for description of SI aging).

For More Information

Go to Home Page for:

  • Detailed catalogue of software patterns available in each TKU release
  • Software pattern documentation
  • Schedule of future TKU releases and candidate content