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BMC Atrium Discovery Technology Knowledge Update 2013-Jul-1 is a deliverable for BMC Atrium Discovery 8.3 and 9.0 series.

The July 2013 TKU includes a change to the CMDB Sync mapping. After installing the July TKU, when you synchronize with the CMDB first time, all BMC_Database, BMC_SoftwareServer, BMC_ApplicationSystem, and BMC_Cluster CIs are updated and their TokenIds are set.

Release Compatibility

TKU 2013-Jul-1 is released in two streams:

  • Release compatible with BMC Atrium Discovery 8.3 series
  • Release compatible with BMC Atrium Discovery 9.0 series


TKU July (TKU 2013-Jul-1) is not compatible with nor supported on versions of BMC Atrium Discovery before v8.3.00


Customers can access this TKU release from the BMC Electronic Product Distribution Website. If you are a customer or partner and do not already have a login please contact your BMC account manager.

Check out this demo if you are unsure how to download from BMC EPD site


The release comprises components packaged as two entities:

  • BMC Atrium Discovery Technology Knowledge Update
  • BMC Atrium Discovery Extended Data Pack, which is a separately licenseable product.
    • Product Lifecycle - Patterns that populate Atrium Discovery with information about End-of-Life, End-of-Support, and End-of-Extended-Support for versions of certain host Operating Systems as well as versions of certain software products
    • Hardware Reference Data - Patterns and data import CSV file that populate Atrium Discovery with power and heat consumption figures for various hosts.

To see some of the highlights of this release visit the TKU July In The Spotlight Page

Installation and Upgrade

  • Atrium Discovery 8.3.00 - Installation and upgrade instructions are provided here
  • Atrium Discovery 9.0.00 - Installation and upgrade instructions are provided here

A matrix covering ALL commands executed and ALL files retrieved by the patterns is available to our customers from the BMC Electronic Product Distribution Website. The filename is TKU_Command_File_Matrix-2013-07-1.xls

In this Release

New Pattern Modules

Vendor Product Category Platforms Instances Versioning Product Page
CA Workload Automation Workload Scheduling and Automation Software UNIX/Windows Y Y

CA Workload Automation

Oracle Enterprise Repository Content Management UNIX/Windows Y Y

Oracle Enterprise Repository

Oracle WebCenter Interaction Enterprise Portals UNIX/Windows Y Y

Oracle WebCenter Interaction

Software AG webMethods Optimize for Infrastructure Performance Management Software UNIX/Windows Y Y

Software AG webMethods Optimize for Infrastructure

Enhanced Pattern Modules

RFE ref. Product Enhancement SI Key Change Product Page
QM001785717 Microsoft Internet Information Services Microsoft IIS pattern module and Microsoft IIS extended discovery pattern modules have been extended to add support for discovery of Microsoft IIS FTP Server including extended discovery of FTP Server (enumeration of FTP sites) N/A

Microsoft Internet Information Services
Microsoft Internet Information Services - Extended Discovery

QM001790255\\ QM001794490 Software Support Details Support Details added for a number of software products based on customer requests and data provided N/A

BMC Atrium Discovery EDP Software Product Support Details

QM001792462\\ QM001792463 Oracle Internet Directory

Oracle Internet Directory Server pattern was updated to obtain listening port information whenever it is available in the obtained information. The pattern was further enhanced with a more robust approach to obtain installation path for the product allowing the way the pattern is modelled to be improved (necessitating SI key change).


Oracle Internet Directory

QM001791776 BMC Remedy AR System BMC Remedy AR Mid-Tier updated to support identification of Remedy Mid-Tier 8.0 and 8.1 N

BMC Remedy AR System

QM001793933 IBM WebSphere Portal Server IBM WebSphere Portal Server pattern trigger was enhanced to enable discovery of the product (in majority of cases) when the OS restrictions mean that process command line output is truncated at 4096 characters N

IBM WebSphere Portal Server

QM001794326 EMC PowerPath EMC PowerPath Server (UNIX) pattern enhanced through addition of support for AIX and HPUX, update of the commands listing configuration information (supporting newer versions of the product) as well as enriching the model created by the pattern N

EMC PowerPath

QM001795063 Hardware Reference Data Minor update to Hardware Reference Data for IBM System x3650 M4 Server based on customer data provided N/A

Hardware Reference Data - Extended Data Pack 2013-Jul-1

#TKU-1834 HP Mercury SiteScope Pattern code that manages Detail nodes updated to use functionality available in Atrium Discovery 8.3 and later N

HP Mercury SiteScope

#TKU-1857 IBM Information Center IBM Information Center pattern trigger has been improved to increase the likelihood of the product being identified on a host N

IBM Information Center

#TKU-1859 Software AG webMethods Integration Server Software AG webMethods Integration Server pattern trigger and file versioning approach enhanced to add support for identification and versioning of newer versions of this product N

Software AG webMethods Integration Server

#TKU-1885 SAP BusinessObjects Crystal Reports SAP BusinessObjects Crystal Reports Designer pattern updated to use a version mapping table to map the version obtained to a marketing version of the product. N

SAP Crystal Reports

#TKU-1861 Software AG webMethods Broker

Software AG webMethods Broker Server pattern enhanced through improvement in file versioning as well as improvement in the way the product is modelled. SI key changed


Software AG webMethods Broker

#US167536 BMC Atrium Discovery and Dependency Mapping

BMC Atrium Discovery and Dependency Mapping pattern module updated with enhancements to better model Atrium Discovery installations (some functionality will only be seen on ADDM 9.0 SP2 and later)


BMC Atrium Discovery and Dependency Mapping

Defects Resolved

The following defects have been fixed in BMC Atrium Discovery Technology Knowledge Update 2013-Jul-1

Case No Defect No Details Product Page
ISS03991289 QM001771903 Problem: CMDB sync failed to create a relationship between second-order SI and its contained SI. SoftwareInstance maps to BMC_SoftwareServer or BMC_ApplicationSystem, depending upon whether it is first-order or second-order SI. CMDB.SoftwareInstance_Containment CDM mapping currently handles first-order SI only. Solution: CMDB.SoftwareInstance_Containment CDM mapping will handle first-order and second-order SI.

Atrium Discovery System patterns

ISS04096044, ISS04119398 QM001783964 Problem: CMDB sync patterns that map some Atrium Discovery node attributes to Atrium CMDB CI sometimes does not set unique enough values for ADDM RE Identification Rules to identify these. This regularly ends up in Duplicated CIs problems for BMC_Database, BMC_SoftwareServer, BMC_ApplicationSystem and BMC_Cluster CIs. Solution: TokenId is now populated for these CIs with unique enough values.

Atrium Discovery System patterns

ISS04151363 QM001794178 Problem: Support Details information for Windows Server 2012 is not being linked to hosts identified as running Windows Server 2012 Solution: An issue in the way Atrium Discovery OS classifier was setting the version of Windows Server 2012 which prevented the Support Detail node to be linked to the Host node has been resolved N/A
- #TKU-1798 Problem: IBM Rational Host On-Demand pattern can delete valid License Detail nodes Solution: Code fix.

IBM Rational Host On-Demand

- #TKU-1843 BMC Impact Manager pattern now sets more granular product version to allow for mapping to Support Detail information

BMC Impact Manager

- #TKU-1844 BMC Performance Assurance patterns now set more granular product version to allow for mapping to Support Detail information

BMC Performance Assurance Agent
BMC Performance Assurance Console

- #TKU-1880 Problem: Pattern in Oracle Transparent Gateways module that creates Detail nodes may fail to obtain the information on Windows platform due to incorrect creation of the path to access the data Solution: Code fix.

Oracle Transparent Gateways

- #TKU-1881 Patterns in the HP Data Protector module now normalize the version obtained using active versioning approach to ensure that the version is set uniformly. Mapping to product version has also been standardized to allow for successful linking to Support Detail nodes for the product.

HP Data Protector

- #TKU-1886 Problem: Oracle Secure Enterprise Search pattern fails to create a communication relationship to a related Oracle Database SI due to an incorrect regular expression used in the datastore search query Solution: Code fix. Regular expression updated

Oracle Secure Enterprise Search

- #TKU-1882 Problem: Parallels Virtuozzo Containers pattern creates a 'vm_ip' attribute containing '--' characters if it cannot obtain the information to populate this attribute. This approach does not follow best practice - setting the attribute to an empty string. Solution: Code fix. The attribute will now be either set to an IP address if the data is obtained, or to an empty string otherwise.

Parallels Virtuozzo Containers

- #TKU-1840 Minor fix to a function attempting to obtain Oracle Database edition using elevated privileges

Oracle Database

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