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    BMC Atrium Discovery Technology Knowledge Update 2012-Oct-2 is a deliverable for BMC Atrium Discovery 8.2, 8.3 and 9.0 series.

    TKU 2012-Oct-2 is a re-release of Technology Knowledge Update October 2012 which fixes two serious issues (QM001770858 and QM001772306) identified in the original release of TKU October 2012 (TKU 2012-Oct-1)

    If you have already installed the original version of the Technology Knowledge Update for October 2012, it is strongly recommended that you install and activate this re-release and then remove the previous version from the appliance

    Release Compatibility

    TKU 2012-Oct-2 is released in three streams:

    • Release compatible with BMC Atrium Discovery 8.2 series
    • Release compatible with BMC Atrium Discovery 8.3 series
    • Release compatible with BMC Atrium Discovery 9.0 series

    Note

    TKU October (TKU 2012-Oct-2) is not compatible with nor supported on versions of BMC Atrium Discovery before v8.2.0

    Download

    Customers can access this TKU release from the BMC Electronic Product Distribution Website. If you are a customer or partner and do not already have a login please contact your BMC account manager.

    Check out this demo if you are unsure how to download from BMC EPD site

    Contents

    The release comprises of components packaged as two licensable entities:

    • BMC Atrium Discovery Technology Knowledge Update
      • Core - Patterns that model various software products
      • Extended Database discovery - Patterns that extend some of the core database patterns to obtain additional detailed information about certain databases
      • Middleware discovery - Patterns that obtain detailed information about certain J2EE Application Servers and Web servers
      • Network Device Integration Module with associated Network Device definition files (compatible with Atrium Discovery 8.2.01 and above) and Printer definition files (compatible with Atrium Discovery 8.3 and above)
      • System - Patterns that detect configuration issues and populate Discovery Conditions as well as patterns used by the CMDB sync system
    • BMC Atrium Discovery Extended Data Pack
      • Product Lifecycle - Patterns that populate Atrium Discovery with information about End-of-Life, End-of-Support, and End-of-Extended-Support for versions of certain host Operating Systems as well as versions of certain software products
      • Hardware Reference Data - Patterns and data import CSV file that populate Atrium Discovery with power and heat consumption figures for various hosts.

    To see some of the highlights of this release visit the October In The Spotlight Page

    Installation and Upgrade

    • Atrium Discovery 8.2.00 - Installation and upgrade instructions are provided here
    • Atrium Discovery 8.2.01 and later - Installation and upgrade instructions are provided here
    • Atrium Discovery 8.3.00 - Installation and upgrade instructions are provided here
    • Atrium Discovery 9.0.00 - Installation and upgrade instructions are provided here

    A matrix covering ALL commands executed and ALL files retrieved by the patterns is available to our customers from the BMC Electronic Product Distribution Website. The filename is TKU_Command_File_Matrix-2012-10-1.xls

    In this Release

    New Pattern Modules

    Vendor Product Category Platforms Instances Versioning Product Page
    Adobe Systems CQ Content Management UNIX/Windows Y Y

    Adobe CQ

    Apache Foundation CXF Software Construction Components UNIX/Windows Y Y

    Apache CXF

    IBM Red Brick Warehouse Relational Database Management Systems UNIX/Windows Y Y

    IBM Red Brick Warehouse

    SunGard AS CMS LDRPS Data Protection and Recovery Software Windows Y Y

    SunGard CMS LDRPS

    TIBCO BusinessEvent Engine Event Management Tools UNIX/Windows Y Y

    TIBCO BusinessEvents Engine

    TIBCO BusinessEvents Rules Management Server Event Management Tools UNIX/Windows Y Y

    TIBCO BusinessEvents Rules Management Server

    Enhanced Pattern Modules

    RFE ref. Product Enhancement SI Key Change Product Page
    QM001763280 Symantec Deployment Solution

    Symantec Deployment Solution pattern module has been updated to reflect the update in the model where Symantec Deployment Solution product is no longer modeled as a BAI but as a second order SI

    Y

    Symantec Deployment Solution

    QM001763613 SAP Business Suite SAP Application Server pattern has been enhanced to obtain SAP kernel and patch information and store this on the SI N

    SAP Business Suite

    QM001765593 Oracle (Sun) Solaris Zones Patterns have been updated to support discovery of Solaris 8 / 9 virtual machines within Zones running on a Solaris 10/11 host N

    Sun Solaris Zone Container

    QM001767398 SAP Business Suite SAP Java Server Process pattern updated with an additional trigger process to enable discovery of new versions of the product N

    SAP Business Suite

    QM001767535 Oracle WebLogic Server / IBM WebSphere Application Server Extended J2EE Discovery patterns for Oracle WebLogic Server and IBM WebSphere Application Server were enhanced to support parsing of Oracle JDBC resources when the URI is in the 'TNS names' format N

    IBM WebSphere Application Server
    Oracle WebLogic Server

    QM001767948\\ QM001767973 Oracle WebLogic Server Patterns updated with an additional approach to obtaining the BEA_HOME which is required for recovery of configuration information N

    Oracle WebLogic Server

    QM001768157 BMC Network Automation BMC Network Automation module has been enhanced to support discovery of the product on UNIX/Linux platform N

    BMC BladeLogic Network Automation

    QM001768312 Microsoft IIS Microsoft IIS extended discovery pattern performance has been significantly improved when discovering IIS installations with large number of web sites N

    Microsoft Internet Information Services

    QM001768342 BMC Remedy AR System BMC Remedy AR Server pattern was enhanced with an improved regular expression to parse the related database server name N

    BMC Remedy AR System

    QM001768558 Oracle WebLogic Server Oracle WebLogic Server patterns updated with a modification to one of the approaches to obtain the config.xml file (required for file based extended J2EE discovery) N

    Oracle WebLogic Server

    QM001768721 Oracle WebLogic Server Oracle WebLogic Server patterns enhanced with another user configurable approach to determine the domain information N

    Oracle WebLogic Server

    QM001768751 Apache HTTPD-based Webservers The pattern has been updated to be less strict on the configuration file names in order to deal with installations where these files have been renamed, thus allowing for extended discovery to still take place N

    Apache HTTPD-based Webservers

    QM001768838 Citrix XenApp Citrix XenApp pattern was added as an enhancement to the Citrix Presentation Server to correctly identify and name later versions of this product N

    Citrix XenApp

    QM001768987 BMC Remedy AR System

    BMC Remedy AR System pattern has been updated to model applications running within the system (e.g. ITSM) as SoftwareComponent nodes instead of Detail nodes to assist in Collaborative Application Mapping

    N

    BMC Remedy AR System

    QM001769005 Adobe ColdFusion Adobe ColdFusion pattern has been updated with additional package regexes based on customer feedback N

    Adobe ColdFusion

    QM001770067 Microsoft Project Server

    Microsoft Project Server pattern module has been updated to reflect the update in the model where Microsoft Project Server product is no longer modeled as a BAI but as a second order SI

    N

    Microsoft Project Server

    #16300 Symantec Endpoint Protection Pattern module updated to update the SI type based on the version of the software (either Symantec AntiVirus or Symantec Endpoint Protection), as well as adding an additional pattern for Symantec Endpoint Protection Manager component Y

    Symantec Endpoint Protection

    #16326 TIBCO Hawk TIBCO Hawk Agent pattern was enhanced with additional versioning method and a method to obtain domain information N

    TIBCO Hawk Agent

    #16347 Multiple product patterns

    Patterns that were previously creating BAI nodes for the product have the product no longer modeled as a BAI but as a second order SI as that data model is more appropriate

    Y

    BMC Atrium Discovery and Dependency Mapping
    IBM Maximo Asset Management
    IBM Tivoli CAM for Transactions
    IBM Tivoli Service Automation Manager
    Symantec Inventory Solution
    Symantec Patch Management Solution
    Symantec Server Management Suite
    Symantec Software Management Solution
    Symantec Workflow

    Defects Resolved

    The following defects have been fixed in BMC Atrium Discovery Technology Knowledge Update 2012-Oct-2

    Case No Defect No Details Product Page
    ISS04000165 QM001764121 Problem: Extended database Discovery of Microsoft SQL 2000 Server is not triggering due to the system not detecting the IP address the server is listening on - the server is in a cluster configuration Solution: Pattern update implemented improving discovery of Microsoft SQL Server 2000 in general as well as when in cluster configuration

    Microsoft SQL Server

    ISS03910905 QM001767427 Problem: Micosoft Lync Front-End Server over-identified when scanning hosts with Microsoft Lync installed Solution: Microsoft Lync Front-End pattern updated with an improved method to identify this component of the product

    Microsoft Lync Server

    ISS04015174 QM001767429 Problem: Oracle WebLogic Server Extended J2EE discovery pattern can under certain relatively rare circumstances exit with an ECA engine error Solution: Code fix

    Oracle WebLogic Server

    ISS04019709 QM001768058 Problem: SAP Application Server pattern fails to obtain the version information as the installation root is not extracted for the newer versions of the product Solution: Methods to obtain installation root have been updated as well as versioning on UNIX platforms optimized

    SAP Business Suite

    ISS04023972 QM001768285 Problem: Apache HTTPD pattern may merge instances into a single SI if configuration file names used are as default but with additional extensions (e.g. httpd.conf.a, httpd.conf.b) Solution: Code fix - any configuration file name is now supported

    Apache HTTPD-based Webservers

    ISS04019566 QM001768511 Problem: Microsoft SQL Server extended database discovery pattern fails to obtain the database list via JDBC connection and SQL query (primary method) if the SQL Server is configured to case sensitive collation Solution: Pattern updated with an SQL query that works against both case sensitive and case insensitive collation settings

    Microsoft SQL Server

    ISS04027874 QM001769173 Problem: TIBCO Runtime Agent pattern can exit with an ECA Engine error in certain circumstances Solution: Code fix

    TIBCO Runtime Agent

    ISS04037296\\ ISS04039450\\ ISS04039644\\ ISS04038443\\ ISS04040251\\ ISS04040779\\ ISS04041049\\ ISS04042913\\ ISS04043325\\ ISS04043177\\ ISS04043924\\ ISS04040526\\ ISS04045363 QM001770858 Problem: Apache Web Server pattern will exit with and ECA engine error "Empty keys are not permitted" in cases where the pattern cannot create a unique instance based SI but is creating a grouped key SI Solution: Code fix

    Apache HTTPD-based Webservers

    ISS04040526\\ ISS04042822\\ ISS04042274\\ ISS04044592\\ ISS94944316\\ ISS04042913\\ ISS04034428\\ ISS04043177\\ ISS04045363\\ ISS04041396\\ ISS04045841\\ ISS04045146\\ ISS04045950 QM001772306 Problem: Change in Microsoft Project Server pattern module introduces recursive calling of the same pattern within the pattern module which results in the Atrium Discovery Reasoning service using up all the resources of the system Solution: Code fix - SI type for the 2nd order SI changed

    Microsoft Project Server

    ISS04063424\\ ISS04048871\\ ISS04046702\\ ISS04043819 QM001772863

    CMDB Sync mapping patterns that map attributes of Atrium Discovery nodes to Atrium CMDB CIs updated to comply with the CTI (Category, Type, Item) definitions of "Mapping Your Data to BMC Atrium CMDB 8.0.00" document. See Default CDM Mapping ADDM 8.3 and Default CDM Mapping ADDM 9.0 for a detailed description of the mappings.

    ADDM System patterns

    (ADDM 8.3 and ADDM 9.0)

    - #16181 Microsoft Visual Studio Team Explorer is no longer modelled as an SI since it is a transient GUI application

    Microsoft Visual Studio Team Foundation

    - #16476 Problem: Code in Microsoft IIS Web Server pattern that utilises user configured option to get the host system root can in certain cases be unreachable Solution: Code fix

    Microsoft Internet Information Services

    - #16499 Problem: SAP Application Server pattern will under certain circumstances build an SI without creating a relationship to the host Solution: Code fix

    SAP Business Suite

    - #16499 Problem: SAP Application Server pattern will under certain circumstances build an SI without creating a relationship to the host Solution: Code fix

    SAP Business Suite

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