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BMC Atrium Discovery Technology Knowledge Update 2010-Oct-1 is a deliverable for the Tideway Foundation platform version 7.3 and later as well as BMC Atrium Discovery version 8.0, 8.1 and 8.2.

Release Compatibility

TKU 2010-Oct-1 is released in three streams:

  • Release compatible with Tideway Foundation 7.3 and BMC Atrium Discovery 8.0
  • Release compatible with BMC Atrium Discovery 8.1
  • Release compatible with BMC Atrium Discovery 8.2


TKU October (TKU 2010-Oct-1) is not compatible with nor supported on versions of Tideway Foundation before v7.3


Customers can access this TKU release from the BMC Electronic Product Distribution Website. If you're a customer or partner and do not already have a login please contact your BMC account manager.

Check out this demo if you are unsure how to download from BMC EPD site


The release comprises of components packaged as two licensable entities:

  • BMC Atrium Discovery Technology Knowledge Update
    • Core - Patterns that model various software products
    • Deep Database discovery - Patterns that extend some of the core database patterns to obtain additional detailed information about certain databases
    • Deep J2EE discovery (Atrium Discovery 8.2 and above) - Patterns that obtain detailed information about certain application servers
  • BMC Atrium Discovery Extended Data Pack
    • Product Lifecycle - Patterns that populate Atrium Discovery with information about End-of-Life, End-of-Support, and End-of-Extended-Support for versions of certain host Operating Systems as well as versions of certain software products
    • Hardware Reference Data - Patterns and data import CSV file that populate Atrium Discovery with power and heat consumption figures for various hosts.

To see some of the highlights of this release visit the October In The Spotlight Page

Installation and Upgrade

  • Foundation 7.3 and Atrium Discovery 8.0 - Installation and upgrade instructions are provided here
  • Atrium Discovery 8.1 - Installation and upgrade instructions are provided here
  • Atrium Discover 8.2 - Installation and upgrade instructions are provided here

A matrix covering ALL commands executed and ALL files retrieved by the patterns is available to our customers as part of the TKU download

In this Release

New Software Instance Patterns

Vendor Product Category Platforms Instances Versioning Module
IBM Lotus Domino Designer Application Development Software Windows Y Y


IBM Lotus Quickr (WebSphere) Integrated Collaborative Environments UNIX, Windows Y Y


IBM Lotus Sametime Integrated Collaborative Environments UNIX, Windows Y Y


IBM Rational Performance Tester Performance Management Software UNIX, Windows Y Y


IBM Tivoli Storage Manager for Databases Data Protection and Recovery Software UNIX, Windows Y Y


IBM Tivoli Storage Manager for System Backup and Recovery Storage Management Software UNIX Y Y


IBM Tivoli Storage Manager for Storage Area Networks Storage Management Software UNIX, Windows Y Y


Symantec Patch Management Solution Change and Configuration Software Windows Y Y


Symantec Server Management Suite Change and Configuration Software Windows Y Y


Enhanced Software Instance Patterns

Vendor Product Enhancement SI Key Change Pattern Module
BMC Atrium Discovery and Dependency Mapping Pattern module updated to add support for the new product components introduced in Atrium Discovery 8.2 Y


EMC NetWorker Patterns updated with additional package regular expressions to improve versioning. In addition to this, support for identifying between EMC NetWorker and EMC Legato Storage Manager (based on package installed) N


IBM Tivoli Storage Manager IBM Tivoli Storage Manager pattern updated by adding active and package versioning methods when product identified on Windows platform. Furthermore, the Tivoli Storage Manager Client pattern will attempt to create communication relationship between Tivoli Storage Manager Client SI and the Tivoli Storage Manager Server SI if possible N


Microsoft SQL Server Pattern updated with added support for obtaining edition of Microsoft SQL Server 2008 R2 via registry keys N


Oracle E-Business Suite Atrium Discovery v8.2 version of the Oracle E-Business pattern updated to use SoftwareComponent nodes instead of Detail nodes to store information about modules of each E-Business application. Y


SAP BusinessObjects Xcelsius Pattern module updated to add package and WMI versioning Y


Symantec Management Platform Altiris Agent pattern enhanced to improve identification of deployed plugins, as well as to now also create a communication relationship and related Altiris Notification Server N


Bugs Fixed

The following bugs have been fixed in BMC Atrium Discovery Technology Knowledge Update 2010-Oct-1

Case No Defect No Details Pattern Module
ISS03662938 QM001675773 / 13856 Problem: CA DLP pattern exits with an ECA error when requesting jdbc_link from the config file if the information obtained does not consist of 5 components Solution: Pattern now handles the situation where the format of the information received is not as expected.


N/A 13826 Problem: If discovered once, the Oracle E-Business Suite SI is not removed if the product is no longer discovered unless the Oracle Application Server SI that this Software Instance depends on ages out. Solution: Oracle E-Business SI pattern now updated to manage the removal of E-Business SI if the product is no longer discovered


ISS03662940 QM001675769 / 13868 Problem: Microsoft Exchange Server could exit with an ECA Engine error if mapping to a version found not present in the version mapping table. Solution: Pattern updated to include default value in the version mapping table but also improved the algorithm for determining whether the version of the product is likely to be 2003 and below or 2007 and above.


N/A 13870

Problem: The Symantec patterns that create Software Instances based on existance of another Software Instance do not have the code to remove these Software Instances if the software is no longer detected but the Software Instance which is the trigger is still identified.
The pattern modules affected:

  • Symantec Deployment Solution
  • Symantec Inventory Solution
  • Symantec Software Management Solution
  • Symantec Workflow Solution

Solution: Pattern modules updated with SI removal code


N/A 13908 Problem: Symantec Altiris Deployment Solution pattern file versioning fails to retrieve version in certain cases due to the regular expression used Solution: Pattern updated with improved regular expression to parse the file content


N/A 13919 Problem: Symantec Altiris Deployment Web Console can exit with an ECA Engine error if registry listing is not obtained Solution: Pattern updated with code to handle this scenario


ISS03654687 QM001675643 / 13716 Further version mapping added for Microsoft SQL Server pattern (2008 SP1)


N/A 13772 Problem: VMware pattern can fail to obtain the .vmx file on the WIndows platform therefore is unable to obtain detail information about the software Solution: Pattern updated to better handle parsing of the path to the .vmx files


N/A 13824 Problem: Symantec Altiris Notification Server pattern can fail to create a communication link between the Notification Server SI and the related Microsoft SQL Server SI Solution: Pattern code to obtain information about related SQL Server improved


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