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BMC Atrium Discovery Technology Knowledge Update 2010-Nov-1 is a deliverable for the Tideway Foundation platform version 7.3 and later as well as BMC Atrium Discovery version 8.0, 8.1 and 8.2.

Release Compatibility

TKU 2010-Nov-1 is released in three streams:

  • Release compatible with Tideway Foundation 7.3 and BMC Atrium Discovery 8.0
  • Release compatible with BMC Atrium Discovery 8.1
  • Release compatible with BMC Atrium Discovery 8.2


TKU November (TKU 2010-Nov-1) is not compatible with nor supported on versions of Tideway Foundation before v7.3


Customers can access this TKU release from the BMC Electronic Product Distribution Website. If you're a customer or partner and do not already have a login please contact your BMC account manager.

Check out this demo if you are unsure how to download from BMC EPD site


The release comprises of components packaged as two licensable entities:

  • BMC Atrium Discovery Technology Knowledge Update
    • Core - Patterns that model various software products
    • Deep Database discovery - Patterns that extend some of the core database patterns to obtain additional detailed information about certain databases
    • Deep J2EE discovery (Atrium Discovery 8.2 and above) - Patterns that obtain detailed information about certain application servers
  • BMC Atrium Discovery Extended Data Pack
    • Product Lifecycle - Patterns that populate Atrium Discovery with information about End-of-Life, End-of-Support, and End-of-Extended-Support for versions of certain host Operating Systems as well as versions of certain software products
    • Hardware Reference Data - Patterns and data import CSV file that populate Atrium Discovery with power and heat consumption figures for various hosts.

To see some of the highlights of this release visit the November In The Spotlight Page

Installation and Upgrade

  • Foundation 7.3 and Atrium Discovery 8.0 - Installation and upgrade instructions are provided here
  • Atrium Discovery 8.1 - Installation and upgrade instructions are provided here
  • Atrium Discover 8.2 - Installation and upgrade instructions are provided here

A matrix covering ALL commands executed and ALL files retrieved by the patterns is available to our customers from the BMC Electronic Product Distribution Website. The filename is TKU_Command_File_Matrix-2010-11-1.xls

In this Release

New Software Instance Patterns

Vendor Product Category Platforms Instances Versioning Module
BMC Batch Discovery Change and Configuration Software UNIX, Windows Y Y


IBM DB2 Recovery Expert Data Protection and Recovery Software UNIX, Windows Y Y


IBM InfoSphere Warehouse Data Integration and Access Software UNIX, Windows Y Y


IBM Rational Asset Analyzer End User, Query, and Reporting Analysis Windows Y Y


IBM Rational Asset Manager Integrated Collaborative Environments UNIX, Windows Y Y


IBM Rational Host On-Demand Data Integration and Access Software UNIX, Windows Y Y


IBM Rational Jazz Server Application Development Software UNIX, Windows Y Y


IBM Rational Team Concert Application Development Software UNIX, Windows Y Y


IBM Personal Communications Data Integration and Access Software Windows Y Y


Microsoft Windows HPC Server Clustering and Availability Software Windows Y Y


Enhanced Software Instance Patterns

Vendor Product Enhancement SI Key Change Pattern Module
BMC CONTROL-M Enterprise Manager An additional triggering process added to support identification of v7 of the product N


HP OpenView Operations HP OpenView Operations Manager has been updated to support additional active versioning methods after feedback from customers N


Various Patterns which on UNIX/Linux platform execute the 'cat' command to obtain information have under ADDM 8.2 been updated to allow execution of 'cat' command with elevated privileges. The option to do this can be configured per pattern module. N


IBM Tivoli Key Lifecyle Manager Trigger condition made a little more stringent. if installation root is not in the command-line arguments the pattern will no longer trigger (pattern cannot continue without being able to extract the installation root, so it has now been optimized) N


IBM WebSphere MQ Pattern enhanced by adding an additional active versioning method to enable versioning of older releases of the product N


IBM Lotus Notes WMI versioning added to the Lotus Notes Client pattern N


Oracle WebLogic Application Server Pattern has been updated to identify the WebLogic Application Server when running as service on Microsoft Windows platform. Furthermore, ADDM 8.2 specific WebLogic Application Server and WebLogic J2EE discovery pattern updated to obtain cluster information even when not scanning the Administration server N


SAP AG SAP Business Suite Pattern module enhanced with addition of patterns to identify and version the Java (NetWeaver) stack of SAP Business Suite. The identification of the installed location was also improved N


Symantec Software Management Solution Software Management Solution has been enhanced with addition of code to extract and store licensing details N


Bugs Fixed

The following bugs have been fixed in BMC Atrium Discovery Technology Knowledge Update 2010-Nov-1

Case No Defect No Details Pattern Module
N/A 13511 Problem: In a number of patterns links to remote Software Instances were being created, but the pattern did not handle the situation where the remote server defined in the configuration had name "localhost" Solution: If a remote server has name "localhost" a link will be created to a local Software Instance

Borland SilkTest
Borland StarTeam
BMC Atrium Discovery and Dependency Mapping
BMC Transaction Management Application Response Time
Flowerfire Sawmill
McAfee ePolicy Orchestrator
Microsoft Office Project Portfolio Server
Microsoft System Center Virtual Machine Manager
Microsoft System Center Data Protection Manager
Symantec Workflow
Oracle Siebel CRM

N/A 13814 Problem: The list of known versions for Lotus Notes is out of date Solution: List of known versions updated

IBM Lotus Notes and Domino

N/A 13816 Problem: The product version for Lotus Notes can obtain a superflous zero Solution: Pattern updated to product version is always reported in the standard manner

IBM Lotus Notes and Domino

N/A 13835 Problem: Adobe Elements Server pattern can fail with an ECA engine error when attempting to obtain version information Solution: Pattern code updated to resolve the issue

Adobe Acrobat Elements Server

ISS03667981 QM001677434 / 13885

Problem: IBM Tivoli Storage Manager had problems linking to related processes where the windows path was truncated (e.g c:\Progra~1).

Solution: The ~ character was caused problems with our regular expression handler. Replacing it with \~ corrected the problem

IBM Tivoli Storage Manager

ISS03667981 QM001677884 / 13886 Problem: Missing Sharepoint known versions in lookup tables. Solution: Additional Sharepoint known versions added to lookup tables.

Microsoft Windows SharePoint Services
Microsoft SharePoint

ISS03671290 QM001678136 / 13887 Problem: Installation path of the product not being parsed correctly for IIS in certain cases. Solution: Fix implemented in the relevant patterns.

Microsoft Internet Information Services

ISS03673884 QM001679695 / 13888 Problem: Can be hard to distinguish between instances of Software AG webMethods Integration Server Solution: Added install_root as visible attribute on the Software Instance. Install root is the most reliable way to distinguish between instances

Software AG webMethods Integration Server

N/A 13901 Problem: SI key for Red Hat Hibernate may be too long causing issues when exporting the data to the Atrium CMDB. Solution: Pattern updated to ensure that the length of the SI key is below 255 characters in length.

Red Hat Hibernate

N/A 13945 Problem: Unnecessary install_root attribute on IBM Rational Performance Tester Software Instance. Solution: Install_root attributes removed as not utilised.

IBM Rational Performance Tester

N/A 13955 Problem: Instance-based IBM Tivoli Storage Manager for Databases Software Instance overwriting each other. Solution: Added edition information into SI key.

IBM Tivoli Storage Manager for Databases

N/A 13965, 14005 Problem: Incorrect variable handling code in the SI Detail node removal section of the IIS pattern Solution: Minor code change to ensure the variables were correctly handled and Detail nodes correctly removed if they are no longer identified during the scan.

Microsoft Internet Information Services

N/A 13984 Problem: IIS Service pattern for IIS 6 can trigger on hosts running IIS 7 Solution: Never create an IIS 6 or earlier Software Instance if the pattern has triggered on a host running Windows Vista or later

Microsoft Internet Information Services

N/A 13968 Problem: Unwanted unicode in HRD data which leads to some Hardware Reference Data nodes failing to be linked to discovered Host nodes of a particular type. Solution: Unwanted unicode now removed.
N/A 14019 Problem: IBM Tivoli Storage Manager pattern code did not link the SI to related processes on Windows. Solution: The regular expressions used to parse install root did not correctly parse Windows directory separators. A minor change has been made to ensure the parsing is correct

IBM Tivoli Storage Manager

ISS03657762 QM001683387 Problem: In some cases, on the first scan, the Oracle Database Server pattern would not detect that a particular Oracle DB Server was part on an E-Business installation and would therefore attempt to obtain the listener.ora file from incorrect location. This could lead to and SI being created not containing all the relevant attributes, or possibly containing incorrect attributes. Solution: Oracle Database Server pattern code that determines whether it is part of Oracle E-Business (searching for related TNS Listener) improved (searching for the relevant process with specific arguments rather than TNS Listener SI) to improve accuracy detection.


ISS03681343 QM001684606 Problem: Peformance of certain patterns that trigger on IBM WebSphere Application Server process can impact the duration of discovery runs as they are not optimized for UNIX/Linux environments where many WebSphere Application Server processes are started in parent/child fashion. Solution: Patterns updated with code to stop the exection of the pattern if it has triggered on a child process which shares the same command-line arguments as its parent.


ISS03656849 QM001673791 Problem: Incorrect identification of BMC Remedy AR Mid-Tier Solution: Pattern updated with a fix to improve identification of BMC Remedy AR Mid-Tier


ISS03657762 QM001683386 Problem: In Oracle E-Business Suite pattern the regular expression to obtain the application installation path can incorrectly parse process arguments which can lead to failure to collect configuration data. Solution: Pattern updated with a fix to correct the regular expression being used.


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