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BMC Helix Dashboards 22.1 Onboarding and implementing

Migrating from BMC Helix ITSM: Smart Reporting

Important

To view the recent updates to the migration tool, select the latest version from the Product version menu.

As a tenant administrator or reporting administrator, migrate the BMC Helix ITSM reports from BMC Helix ITSM: Smart Reporting to BMC Helix Dashboards by using the migration tool. The BMC Helix ITSM: Smart Reporting application will soon be discontinued and we recommend that you plan for migrating your reports to BMC Helix Dashboards.

The migration process consists of the following tasks:

TaskActionUser personaReference
1

Assess the BMC Helix ITSM: Smart Reporting environment.

Database administratorAssessing the BMC Helix ITSM: Smart Reporting environment
2Run the migration tool.Reporting administrator/tenant administratorRunning the migration tool
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Last modified by Shantanu Chatterjee on Mar 07, 2023
transfer migrate_reports migrate_dashboards transition

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Onboarding and implementing
Assessing the BMC Helix ITSM: Smart Reporting environment
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