This section presents the following options for upgrading BMC Analytics for Business Service Management (BMC Analytics for BSM):
Warning
Installing a newer version of the product overwrites the reports, database connection, universe, and any customizations to the universe or reports. If you do not use the linked universe, back up your existing reports and universe and ensure that you have recorded any customizations before proceeding with the upgrade.
Upgrading when you are migrating from SAP BusinessObjects Enterprise XI 3.1 to SAP BusinessObjects BI 4.0 or 4.1
Use either of the following scenarios, according to whether you use a linked universe.
If you use a linked universe, use the procedures listed in the following table to upgrade the product:
Step | Procedure | Reference |
---|---|---|
1 | Back up the existing universe and reports using the Import Wizard. | |
2 | Uninstall the previous version of the product. | |
3 | If you use BMC Remedy AR System as your data source, remove the ANA:Fiscal_Calendar form. | |
4 | If you integrated BMC Analytics for BSM with BMC Atrium Single Sign-On, configure the BMC Atrium Single Sign-On environment for the upgrade. | Configuring the BMC Atrium Single Sign-On environment before upgrading |
5 | Migrate from SAP BusinessObjects Enterprise XI 3.1 to SAP BusinessObjects BI 4.0 or 4.1 using the Upgrade Management Tool Note: BMC Analytics for BSM version 8.1.00 supports SAP BusinessObjects BI 4.0 Service Pack 6 or later and SAP BusinessObjects BI 4.1 Service Pack 1 or later. | Migrating from SAP BusinessObjects Enterprise XI 3.1 to SAP BusinessObjects BI 4.0 or 4.1 |
6 | Install version 8.1.00 of BMC Analytics for BSM. | |
7 | Validate the linked universe. |
If you do not use a linked universe, use the steps in the following table to upgrade the product:
Step | Procedure | Reference |
---|---|---|
1 | Record customizations to the existing universe and reports (if not already done). | |
2 | Back up the existing universe and reports using the Import Wizard. | |
3 | Uninstall the previous version of the product and remove the universe, connection, and reports. | |
4 | If you use BMC Remedy AR System as your data source, remove the ANA:Fiscal_Calendar form. | |
5 | If you integrated BMC Analytics for BSM with BMC Atrium Single Sign-On, configure the BMC Atrium Single Sign-On environment for the upgrade. | Configuring the BMC Atrium Single Sign-On environment before upgrading |
6 | Migrate from SAP BusinessObjects Enterprise XI 3.1 to SAP BusinessObjects BI 4.0 or 4.1 using the Upgrade Management Tool Note: BMC Analytics for BSM version 8.1.00 supports SAP BusinessObjects BI 4.0 Service Pack 6 or later and SAP BusinessObjects BI 4.1 Service Pack 1 or later. | Migrating from SAP BusinessObjects Enterprise XI 3.1 to SAP BusinessObjects BI 4.0 or 4.1 |
7 | Install version 8.1.00 of BMC Analytics for BSM. | |
8 | Reapply any customizations. |
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Surabhee Kulkarni
Surabhee Kulkarni
Bhushan Desai