Downloading the installation files

This topic explains how to obtain the files that you need for installation. To understand which files you are entitled to download based on the licenses that you purchased, see License entitlements.

Files to download

The following tables lists the installation files to download from the BMC Electronic Product Distribution (EPD) web page, according to the instructions in Downloading the files.

BMC Analytics for BSM

BMC Atrium Single Sign-On

Download the following files if you want to integrate BMC Analytics for BSM with BMC Atrium Single Sign-On and if you have not already installed the BMC Atrium Single Sign-On server in your environment:

SAP BusinessObjects Business Intelligence

Download the following files for SAP BusinessObjects Business Intelligence Platform 4.0:

Download the following files for SAP BusinessObjects Business Intelligence Platform 4.1:

Downloading the files

The BMC Analytics for BSM installation program includes the latest service packs and patches. If you just installed the product for the first time, you do not need to apply service packs or patches before you begin using the product. When new service packs and patches are released for BMC Analytics for BSM, you will perform an upgrade of the product to apply the latest changes. You can find information about service packs and patches under Release notes and notices.

To download files

1. Create a directory in which to place the downloaded files.

   Note

   On Windows computers, ensure that the directory is only one level into the directory structure. The EPD package creates a directory in the temporary directory when you extract the files, and the directory that contains the installation image should not be in a directory deeper than two levels into the directory structure.

2. Go to http://www.bmc.com/available/epd.html.
3. At the logon prompt, enter your user ID and password, and click Submit.
4. On the Export Compliance and Access Terms page, provide the required information, agree to the terms of the agreements, and click Continue.
5. If you are accessing this site for the first time, create an EPD profile to specify the languages and platforms that you want to see, per the EPD site help; otherwise, skip to step 6.
6. Verify that the correct profile is displayed for your download purpose, and select the Licensed Products tab.
7. Click BMC Analytics for BSM from the list of available products.
8. Select 8.1.00 from the Version field, the required platform from the Platform field, and click Go.
9. Click any of the following tabs:

   1. Products—Displays the product files and SAP BusinessObjects related files available for download.

   2. Patches—Displays the patch and service pack files available for download.
   3. License Information—Displays the files related to licenses.
   4. Documentation—Displays the Online Technical Documentation Portal links and the offline zip files of the documentation available for download.
10. Select the check boxes next to the files and documents that you want to download.
11. Click Download (FTP) or Download Manager:
    • Download (FTP) places the selected items in an FTP directory, and the credentials and FTP instructions are sent to you in an email message.
    • Download Manager enables you to download multiple files consecutively and to resume an interrupted download if the connection drops.
      This method requires a one-time installation of the Akamai NetSession client program on the target computer and is usually the faster and more reliable way to transfer files. A checksum operation is used to verify file integrity automatically.
12. Repeat these steps to download all of the required applications.
    If you are downloading SAP BusinessObjects Enterprise, you must concatenate the files, as discussed in the section below.

Concatenating the SAP BusinessObjects Enterprise files

Since there are multiple files for SAP BusinessObjects Enterprise, you must concatenate them before performing the installation. Use the following steps.

1. Ensure that all of the SAP BusinessObjects Enterprise files are in the same directory.
2. Execute the file with the .exe extension, for example, 51043403_part1.exe.
   All of the files are concatenated, and a new directory is created. For Solaris, the directory name is 51043403.

For information about extracting these files, see Installing SAP BusinessObjects BI 4.0 or SAP BusinessObjects BI 4.1.

Enabling search in the offline documentation

The Offline Documentation - BMC Analytics for BSM 8.1.00 zip file contains an archived version of the online documentation. For the latest and most comprehensive content, see the BMC Online Technical Documentation Portal.

To enable search in the offline documentation

Deploy the offline documentation on a web server by using one of the following methods:

• If this is the first BMC offline documentation archive that you are installing on the web server, extract the zip file to the web application deployment folder of your web container (servlet container).
  For example, with an Apache Tomcat web server, extract the zip file to tomcatInstallationDirectory\webapps.
• If at least one BMC offline documentation archive is already installed on the web server, perform the following steps:
  1. Extract the zip file to your hard drive.
  2. Open the extracted localhelp folder.
  3. Copy only the productName version folder and the productName version.map.txt file to the localhelp folder of your web container (servlet container).
     For example, if you are deploying BMC Asset Management 8.1 documentation to an Apache Tomcat web server, copy the asset81 folder and the BMC Asset Management 8.1.map.txt file to <TomcatInstallationDirectory>\webapps\localhelp. Do not include the other folders and file.

To view the offline documentation in a browser

Type the following URL:
http://servletName:portNumber/localhelp/extractedDocumentationFolder/Home.html

For example: http://SanJoseTomcat:8080/localhelp/ars81/Home.html

Where to go from here

Carefully review the system requirements for your platform and other tasks necessary for setting up the installation environment. You must perform these tasks before you launch the installation program.

For installation instructions, see Performing the installation.