You can verify that the BMC Application Diagnostics Agent for .NET upgrade was successful, and that the Agent for .NET was invoked, by reviewing the log files created and updated during upgrade. For assistance with issues that you cannot solve, contact BMC Customer Support.
To review the installation logs
- Open the agentinstaller_upgrade_log.txt file, located in the %temp% folder.
- In the log, verify whether any error messages were reported. If there are no error messages, the upgrade was successful.
- In the Diagnostics tab of BMC Application Management Console, verify that data collection from the Agent is displayed as expected.
Where to go from here
Log on to the application management Console.
Related topics
Troubleshooting application diagnostics
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