This section contains information about the enhancements and new features in version 2.6.00 of the products that compose BMC TrueSight App Visibility Manager.
Documentation for the following BMC TrueSight App Visibility Manager products has been consolidated in this space:
The Application View provides the following improvements to help you identify and resolve problems with your applications:
Note
If you set thresholds for page end-to-end time, the User tier now provides a visual indication of the performance of user pages.
For more information, see Analyzing web page problems with the User tier.
The Database tier now provides a visual indication about the database performance and availability compared to the set thresholds.
For more information, see Analyzing database problems with the Database tier.
In an earlier versions of the Application View, you viewed problems by moving the slider.Now you can also move to the next or previous problem by clicking the forward or back arrow buttons. The color of the arrow indicates the severity of the next problem. In the following example, the next problem has a severity of Critical.
In earlier versions of the product, the Application View provided application states based on the Application Diagnostics Agent Policy. You can now set the critical and warning thresholds for selected applications.
For more information, see Configuring applications.
Earlier versions of the Application View required that you install the Application Diagnostics Agent and set up Watchpoints. Watchpoint configuration is no longer required.
A new User Transactions page enables you to list and view the user transactions that contributed to performance and availability problems in the application. For details, see Viewing user transaction details.
The Real User Cloud probe provides the following improvements:
The new Application Performance Monitoring Central (APM Central) component combines the BMC Application Management Console, Performance Analytics Engine (PAE), and Real User Monitor into a single virtual image that you can install on one VM. This all-in-one application monitoring component reduces your deployment time and total cost of ownership of the product.
BMC Real End User Experience Monitoring version 2.6 supports Internet Protocol, version 6, for identification and communication with the system components: Analyzer, Collector, Monitor, APM Console, Cloud Probe, and PAE.
Notes
The following topics provide additional detail about changes to support IPv6:
You can send SNMP traps to a trap manager (receiver) that supports the IPv4 or IPv6 protocol (or both). Your SNMP configuration will be migrated and set to the default IPv4 protocol.
Configuration of the trap manager (receiver) has been updated in the following topics:
Changes to the Network Management (SNMP) interface
In addition to IPv6 support, the following changes were made to SNMP configuration:
snmpconfig
command.For full details, see Configuring the local SNMP agent and Configuring SNMP traps.
The following changes were made to the snmpconfig command:
-v
and -V
parameters were removed. (You now specify the version of the SNMP agent with the -e
parameter, and you specify the version of the trap manager with the -E
parameter.)-N
parameter was added for specifying the IP protocol of the trap manager.-W
parameter was added for removing the trap manager address. (The -W
parameter is used with the -N
parameter.)-I
parameter will display the default engine ID value for an end-user experience component.Extended Reporting includes the following improvements:
Extended Reporting data for BMC Real End User Experience Monitoring can be stored in the same Oracle instance as BMC ProactiveNet Performance Management when Oracle enterprise is used.
You can upgrade the Aggregation Server upgrade through the admin UI.
Extended Reporting provides better support for minute-level aggregation.
To improve session analysis, the following enhancements were introduced in Session Overview:
The following improvements were introduced to the Global Application Delivery dashlet:
To see the previous version of the dashlet, use Internet Explorer version 8.
You can view the status (Preparing, Formatting, or Mounting) of data storage when you select Local disk as the data storage location for the Performance Analytics Engine. For more details, see Assigning a data storage location.
The following improvements were introduced to BMC Synthetic End User Experience Monitoring:
Warning
The plug-in for BMC Transaction Management Application Response Time (BMC TM ART) is no longer available. Upgrading from 2.5.x to 2.6 removes the plug-in from the system.
To monitor synthetic transactions, BMC recommends using the synthetic transaction monitoring solution powered by Borland Silk Performer Synthetic Transaction Monitoring for BMC Software.
You can now create Analyzer dashboards that contain as many as 20 dashlets. In earlier releases, each user could create dashboards that contained a maximum of 10 dashlets.
Only users logged on with the Administrator or Security role can configure the traffic data feeds between an Analyzer and a Collector. In earlier versions of the product, users logged on with the Operator role could configure data feeds.
You can now configure service level agreement (SLA) rules for business transactions and for application server performance in a new interface in the BMC Application Management Console. Previously, you could configure threshold values only through agent configuration files, which were harder to see and more prone to errors.
The following troubleshooting topics have been contributed by Customer Support.
Downloading the installation files for Real End User Experience Monitoring