A network printer object in BMC Atrium Discovery represents any printer in an estate. Network printers are discovered using SNMP credentials.
Printer discovery definitions can be added or modified in the same manner as NetworkDevices through a Technology Knowledge Update (TKU).
To view a network printer
To view a printer, click the Printer icon in the Infrastructure Summary section of the Infrastructure tab, and select a printer from the list.
A typical example of a discovered network printer is illustrated in the following screen.
The information fields for a discovered network printer object are arranged in the following groups:
- General Details: General information about the network printer such as its name, vendor, and model. See General Details below.
- Identity: Information about domain names and IP addresses. See Identity for details.
- Operating System: The Operating system information for the network printer. See Operating System for details.
- Infrastructure: Information about the services that the network printer provides. See Services for details.
- Inference: The inference details. See Inference for more information.
You can also display provenance information by clicking Show Provenance. Provenance information is meta-information describing how the other information became available. For more information, see Provenance Information.
General details
The full list of information fields which can be displayed in the General Details group for a network printer are described in the following table.
Field Name Details Name The name of the network printer. Type The device type. For a printer, this is Printer. Vendor The vendor of the network printer. Model The model name of the network printer. Testing Status Whether the exact printer has been tested by BMC. This may be either:
EXACT: BMC has tested the SNMP queries used to discover this device on a device of exactly this model.
SIMILAR: BMC has tested the SNMP queries used to discover this device on a device that is similar, but not identical, to this device. For example, a duplex version of a single side printer which is validated).
Identity
The full list of information fields that can be displayed in the Identity group for a network printer object are detailed in the following table.
Field Name Details Serial ID The serial number of the network printer. System Name The System Object ID The SNMP System Object ID of the network printer.
sysname of the network printer.
Operating system
The full list of information fields that can be displayed in the Operating System group for a network device object are detailed in the following table.
Field Name Details Discovered OS Class The discovered operating system class for the network printer (for example, Embedded). Discovered OS Type The discovered operating system type for the network printer (for example, JetDirect). Discovered OS Version The discovered operating system version for the network printer (for example, 22.01). Discovered OS Vendor The vendor of the discovered operating system (for example, HP).
Infrastructure
The full list of information fields that can be displayed in the Infrastructure group for a network printer object are detailed in the following table.
Field Name Details Network Interfaces Provides the following details for each network interface: IPv4 Addresses The name and IPv4 address of the network printer. Click Show Details to see Netmask and Broadcast information. IPv6 Addresses The name and IPv6 address of the network printer. Click Show Details to see Prefix information.
• IP Address: The IP address, also a link to the page for that IP address.
• MAC Address: The MAC address of the network interface, also a link to the page for that network interface.
• Details: The interface number (eth0, eth1) which is also a link to the page for that network interface. A red x icon is displayed where an interface has some mismatch (speed, duplex, or negotiation) with the network device that it is connected to.
• Connected To: The network device that the network interface is connected to. A red x icon is displayed where the network device port has some mismatch (speed, duplex, or negotiation) with the interface connected to it.
• Show details: Click Show Details to reveal more information on the network interfaces. Where a mismatch has been flagged in the Connected To or Details fields, the reason for this is highlighted.
• Show All nnn: Click Show All nnn to show all of the available network interfaces.
Inference
The full list of information fields that can be displayed in the Inference group for a network printer object are displayed in the following table.
Field Name Details Discovery Access Lists Discovery Accesses for the network printer, grouped by scan date. When an endpoint is scanned, a Discovery Access node is created. The Discovery Access node records information such as the start time, end time, the Discovery Run that the scan is part of, and the previous Discovery Access to simplify troubleshooting. Clicking a Discovery Access displays the DiscoveryAccess Page for that Discovery Access. Where a Discovery Access is about to be deleted as part of DDD aging, a trash can icon is displayed next to the Discovery Access.
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