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Functionality related to some dynamically-generated reports and lists may be affected as testing continues throughout the week.

 
 

If an SNMP device is not supported, you can capture the device using BMC Atrium Discovery to dump the MIB of an SNMP agent. The MIB is used to create a .Zip archive file that is saved to a specified location on the appliance file system. The .Zip file can be sent to the BMC Software Technology Update (TKU) team to request that support be included in BMC Atrium Discovery for that SNMP device. You can start a capture from either the Device Capture tab or from Discovery Info nodes on the Device Info List page.

A valid SNMP credential must be available to capture an SNMP device.

To capture unsupported devices from the Device Capture tab

  1. From the Discovery section on the Administration tab, click Device Capture.
    The list of captured devices will display on the Device Captures page. If no devices were found, a banner displays stating that you must create and subsequently capture one. This is illustrated in the following screen.
  2. If no devices are listed, select a node from the Discovery Access page and choose Capture Device Data from the Actions menu, as illustrated in the following screen.
    This screen illustrates how to capture a device from the Discovery Access page.
    Captured devices display on the Device Captures page and include the following detail:
    • Endpoint
    • Last Captured
    • State
    • Expected Manufacturer
    • Expected Model
    • Actions
  3. From the Actions column, click the corresponding link to perform the following the actions:
    • View Log: View the information about the capture (state, duration, and so forth) in a log file.
    • Edit: Revise the entered information for the capture (name, description, and so forth) in a Description field.
    • Capture: Run the capture (potentially overwriting any existing data). This is only available for captures that do not have a State of In Progress.
    • Download: Download the capture as a .zip file. This option is only available if the capture completed successfully.
    • Cancel: Stop an "In Progress" capture. A Capture Cancelled banner displays and an error will display in the log.
    • Delete: Remove the capture files.
      The following screen illustrates the log page of a successful capture.
      This screen illustrates the View Device Capture Log page for a successful device capture.

To capture unsupported devices from Discovery Info nodes

  1. Select a node or nodes from the Device Info List page and choose Capture Device Data from the Actions menu.
    Captured devices display on the Device Captures page and include the following detail:
    • Endpoint
    • Last Captured
    • State
    • Expected Manufacturer
    • Expected Model
    • Actions
  2. From the Actions column, click the corresponding link to perform the following the actions:
    • View Log: View the information about the capture (state, duration, and so forth) in a log file.
    • Edit: Revise the entered information for the capture (name, description, and so forth) in a Description field.
    • Capture: Run the capture (potentially overwriting any existing data). This is only available for captures that do not have a State of In Progress.
    • Download: Download the capture as a .zip file. This option is only available if the capture completed successfully.
    • Cancel: Stop an "In Progress" capture. A Capture Cancelled banner displays and an error will display in the log.
    • Delete: Remove the capture files.

For a list of all network devices supported by BMC Atrium Discovery, see Supported SNMP devices.

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2 Comments

  1. Could someone please add the email address for the TKU team to this page so we know where  to send the device capture information. Thanks.