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Supported SNMP devices

BMC Discovery supports the following classes of SNMP devices:

  • Network devices
  • Printers
  • SNMP managed devices

You can view the details of supported SNMP devices in your IT environment from the Administration UI, Discovery section, SNMP devices option. The BMC Discovery content reference (formerly Configipedia) topic Supported SNMP devices Open link provides up-to-date lists of supported devices of each class.

For information on how you can discover unsupported devices, see the following video (04:58). 

 https://youtu.be/Jf5C4d5Kysw

Monthly TKU releases might increase the SNMP device coverage.

Note

If you need BMC Discovery to support a new SNMP device, you should first try to create a recognition rule for it. For more information, see Recognizing SNMP devices. You can also use the Device Capture capability to download a zipped MIB that you can forward to BMC Customer Support as part of a new support issue. BMC Discovery engineering will aim to incorporate support for the new device as a new feature in future TKU releases. You are recommended to raise the case reporting the unsupported SNMP device, including the zipped MIB, as early as possible to maximize the chances of its inclusion in the earliest release possible.

BMC provides only integration support for SNMP-enabled devices that are either network printers or core networking infrastructures such as switches, routers, firewalls, and load balancers. Other device classes, such as UPS devices, should be discovered through the use of recognition rules.

To view the SNMP devices supported by BMC Discovery

  1. From the main menu, click the Administration icon.
    The Administration page opens.
  2. In the Discovery section, click SNMP Devices.

    On the SNMP Devices page, supported devices are organized in the following categories:
    • Vendor
    • Capability
    • Kind

Select a category to view the list of SNMP devices in that category.

The following information is shown for each SNMP device:

Field Name

Details

Model

The name of the SNMP device.

Kind

The kind of SNMP device. This might be Network Device for switches, routers, firewalls, and so on. For printers, the kind is Printer.

Capabilities

The capabilities, or purpose of the SNMP device; for example, Router, Switch, Layer 3 Switch, UPS, or Blade System.

sysObjectID

The SNMP sysObjectID.

Status

Whether the exact SNMP device has been tested by BMC. This can be either:

  • EXACT—BMC has tested the SNMP queries used to discover this device on a device of exactly this model.
  • SIMILAR—BMC has tested the SNMP queries used to discover this device on a device that is similar, but not identical, to this device. For example, the queries might have been tested on a device from the same family of devices from the same vendor, but not on this exact model.

Notes

Any additional useful notes on the device.

  1. Click a device to display a list of all of the methods that BMC Discovery might use to obtain data from a device, and the Object Identifiers accessed.
    Where an OID contains a table, a plus (+) icon is displayed.
  2. Click the plus icon to reveal the table. Click the minus (-) icon to collapse the table as illustrated in the following screen.


    Not all devices support all methods.

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