OS Support Detail page

The OS Support Detail page shows details about the support available from the publisher of the software or OS. The OS Support information is available when the TKU-EOL-Data pattern package is uploaded to the appliance and activated. The TKU-EOL-Data pattern package is included in the Extended-Data-Pack-YYYY-MM-N-RELEASE.zip file.You can access the OS Support page from the Operating System section of a host page by clicking any of the links in the OS Support Details section. For more information, see Knowledge management.

Information fields for a typical OS Support Detail page 

Field name

Details

Type

The type of support details page. This is the OS Support Detail Page.

Software/OS Publisher

The name of the publisher of the software or OS.

Product

The product (Operating System) name.

Software/OS Product Version

The version number of the software or OS.

Software/OS Edition

The edition of the OS. Typical values here are Professional, Server, or Home.

Retirement (EOL) Date

The End of Life date of the OS. A date is given and a calendar duration until that date.

End of Support (EOS) Date

The End of Support date of the software or OS. A date is given and a calendar duration until that date.

End of Extended Support (EOES) Date

The End of Extended Support date of the software or OS. A date is given and a calendar duration until that date.

Retirement Date defaulted to EOS date

Occasionally a Retirement (EOL) date is not provided for a software product or an OS, when this occurs, the End of Support date is used as the Retirement date. When this is done, this field states True, otherwise False.

Known Names

Other names that the software or OS is known as.

Related Hosts (OS)

A link to the host or a list of all hosts running this software product or OS.

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