Unsupported content


This version of the product is no longer supported. However, the documentation is available for your convenience. You will not be able to leave comments.

Installing BMC PATROL on a BMC Discovery system

You install BMC PATROL using the BMC Installation Utility. BMC PATROL documentation, including the Installation Reference Manual, is available on the  BMC PATROL documentation portal Open link . You must log in to the BMC documentation portal to view this content.


You must avoid installing software using RPM commands. In addition to installing the third party software, these are very likely to update system libraries which may be incompatible with those currently used, or when the operating system or the BMC Discovery application are updated later.

This section describes the additional steps required to modify the BMC Discovery firewall. If you are unsure of any of the steps described, contact Customer Support.

BMC PATROL requires additional ports to be open in the BMC Discovery firewall. They are:

  • 50001 — required during installation only. Must be closed after installation.
  • 3181 — required during operation of BMC PATROL. 3181 is the default port. If your installation of BMC PATROL uses a custom port, you should open that one instead.
  • 2059 — required during operation of BMC PATROL for connection to BMC Real Time server (RTserver).
  • 3183 — optional during operation of BMC PATROL for connection to BMC Proactive Performance Management (BPPM) Agent.

Any changes to the firewall configuration are reflected in the baseline status. You should rebaseline after making these changes.

Fallback firewall configuration

When BMC Discovery is installed, the default firewall is copied to create a fallback firewall.


Default firewall

Fallback firewall







When the iptables or ip6tables services are restarted and the service fails because the default configurations have errors, the service will now attempt to use the appropriate fallback file instead.

To modify the BMC Discovery firewall to work with BMC PATROL

This procedure provides detailed steps for modifying the BMC Discovery firewall. For the steps concerning the installation of BMC PATROL, you should consult the  BMC PATROL documentation Open link .

  1. Back up iptables. As the root user, enter:

    cp /etc/sysconfig/iptables /etc/sysconfig/iptables.backup
  2. Add the following line to /etc/sysconfig/iptables before the lines beginning -A INPUT

    -A INPUT -p tcp -m tcp --dport 50001 -j ACCEPT
  3. Save the changes.
  4. Restart the firewall. Enter:

    /bin/systemctl restart iptables.service
  5. Download the BMC PATROL Agent web installer to BMC Discovery.
  6. Run the installer using the serveronly option. Consult the BMC PATROL installation instructions for full information on the installation.
  7. When you have installed BMC PATROL, close port 50001 and open port 3181 (or the custom port that your BMC PATROL installation uses) and port 2059. To do this, replace the line entered to open port 50001 with the following:

    -A INPUT -p tcp -m tcp --dport 3181 -j ACCEPT
    -A INPUT -p tcp -m tcp --dport 2059 -j ACCEPT
  8. If you intend to use the BPPM Agent, add the following line:

    -A INPUT -p tcp -m tcp --dport 3183 -j ACCEPT
  9. Save the changes.
  10. Restart the firewall. Enter:

    /bin/systemctl restart iptables.service
Was this page helpful? Yes No Submitting... Thank you