The tw_reasoningstatus utility enables you to view the status of the Reasoning service. Typically this utility is used by Customer Support as a troubleshooting tool for investigating possible problems.

Automatic use of tw_reasoningstatus

Reasoning runs the same status check automatically every 15 minutes and outputs the results in the tw_svc_reasoning.log file.

To use the utility, type the following command at the $TIDEWAY/bin/ directory:

tw_reasoningstatus [options] 

where options are any of the options described in the following table and the common command line options described in Using command line utilities.

Command Line Option


--waiting, -w

Lists information for all endpoints which are on hold waiting for information from the discovery of a different endpoint.


Expands the information provided by --waiting to include information about all endpoints being held waiting for discovery. This option is ignored if --waiting is not specified.

-u, --username=NAME

Specifies the name of the BMC Atrium Discovery user. If no name is specified, BMC Atrium Discovery uses the default, system.

User example

In the following example, you can view the status of the reasoning status for user joe.

To view the status of the Reasoning service

Type the following command:

$TIDEWAY/bin/tw_reasoningstatus --username joe

If you do not provide a password, you are prompted for one.
After providing a password, a status is displayed that includes information about engine status, pool state, queue length, and so forth. The output is saved in the tw_svc_reasoning.log file.

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