Managing attachments

You can associate a file such as a document, a spreadsheet, or a diagram with certain node types in the BMC Atrium Discovery datastore.

One or more files can be attached to a single object, and copies of a single file can be attached to multiple objects. BMC Atrium Discovery interprets the file type based on the file extension. Make sure that the attachment file extensions are valid. You can view and update a file at any time. To open and view attached files, you must have the appropriate applications.

In a cluster, you can upload an attachment to any machine and it is automatically distributed and a copy is stored on each machine. If you delete an attachment from any machine in the cluster, it is automatically deleted from all machines in the cluster.

The files that you attach are stored as data objects in the BMC Atrium Discovery datastore. No attachment categories are initially defined. Attachments are assigned to a particular category. You can associate a file with certain node types in order to provide additional information. Files can be of any type and are not validated in any way by the BMC Atrium Discovery system. Attached files are uploaded to the BMC Atrium Discovery datastore so that they can be accessed easily for disaster recovery purposes.

To attach a file to an object

You can add attachments to the following node types:

  • Host
  • Network device
  • Printer
  • SNMP managed devices
  • MFPart
  • Software instance
  • Business application instance
  • Runtime environment

Attaching files to nodes

Node attachment is disabled by default. Attaching files to nodes involves the following steps in the given order:

  1. Creating attachment categories: You must create attachment categories from the UI prior to attaching files to nodes. To create attachment categories, you must be a user with admin or system group permissions.
  2. Attaching files to objects: After creating the attachment categories, you can attach files to nodes from the UI. To attach files to nodes, you must be a user with admin or system group permissions.

Managing node attachments

You can manage the node attachment feature from the appliance's UI.

To enable node attachment

  1. Click Administration > Miscellaneous Settings.
    Corresponding to Allow attachments to be added to nodes, the value under Current value displays whether node attachment is enabled or not. By default, the value is No.
  2. To enable node attachment, select Yes for Allow attachments to be added to nodes.
  3. Click Apply.

When you enable node attachment, the value under Current value changes to Yes. If you want to disable node attachment, select No for Allow attachments to be added to nodes and click Apply.

Creating attachment categories

Before you can attach files to nodes, you must create the attachment categories. To learn how to create attachment categories, see Custom Categories.

Managing files attached to objects

From the BMC Atrium Discovery UI, you can manage files attached to objects in the following ways:

  • Attach files to nodes
  • View files attached to nodes
  • Remove files attached to objects

Attaching files to objects

To attach a file to an object, perform the following steps:

  1. Display the View Object page of the object that you want to attach the file to.
  2. In the Dynamic Toolbox, click the Attachments icon.
  3. Click Manage Attachments.
    The Attachments page lists the attached files in each of the available categories.
  4. Under the appropriate category, enter the full path of the file in File to Upload or click Browse to select a file.
  5. To upload the attachment to the BMC Atrium Discovery system, click Apply.

To view an attached file

After you have attached a file to an object, you can view it directly from the BMC Atrium Discovery user interface, or download it to your system. In both cases, the file remains on the BMC Atrium Discovery system.

  1. Display the View Object of the object that has an attachment.
  2. In the Dynamic Toolbox, click the Attachments icon to show the drop-down dialog.
    Any files already attached are listed on the drop-down.
  3. To check the contents of the file, click the file name.
    The file is opened using an appropriate application if possible.
  4. To make a local copy of the file, right-click the name and select Save Target As.

To remove an attached file

You can remove a selected attachment. This removes the instance of that file associated with the selected object. Other copies or local instances of the file are unaffected.

  1. Display the View Object of the object that has an attachment.
  2. In the Dynamic Toolbox, click the Attachments icon to show the drop-down dialog.
  3. Click Manage Attachments.
    The Attachments page lists the available categories and any existing attached files.
  4. Select the Remove check box that corresponds to the file you want to delete.
  5. Click Apply.
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